Jacqueline Ortiz

**** ******* **. ******: 281-***-****

Pasadena, Texas 77502 E-mail: acu1eq@r.postjobfree.com

Summary

Bilingual Human Resource intern currently working at a global weather and aviation firm creating new hire documents, managing new on-boarding processes and managing online job postings. Strategically manage employee records and documentation using innovative system management and successfully manage I-9 records and updates for all current personnel. Deliver stellar communication across all levels of hierarchy both domestic and international. Assist with industry specific events and assembling product knowledge while ensuring accuracy and timeliness of all distribution of materials. Passionate about employee development, document management and training. Consistently accountable and approachable for a wide range of task and projects.

Education

University of Houston, Houston, TX May 2016

BS – Human Resource Development & Organizational Leadership and Supervision

Work Experience

Universal Weather and Aviation, Houston, TX 2015 – 2016

Human Resource Intern

Create and maintain employment-cycle documentation utilizing FileNet.

Create and maintain job folders per records retention policy

Assist with on-boarding new employees; assemble employment materials/ documentation

Create job posting on HRIS and on external websites

Update all I-9 forms for current employees

Pacesetter Personnel, Houston, TX 2014 - 2015

Marketing and Sales Research Assistant

Maintain and update emails, files, and databases

Update sales research materials and create reports relevant to sales and marketing materials

Manage and organize all leads that are sent to sale representatives

Assist with financial functions

Assist with preparing presentations and reports weekly

USA Karate, Houston, TX 2013 – 2014

Teacher/Receptionist

Planned and developed activities to stimulate child interaction and development

Provided transportation for over 35+ daily in company vehicle

Served as point of contact for telephone and face-to-face customer inquiries

Brewingz, Pasadena, TX 2011 - 2013

Cashier/Waitress

Skills and Languages

Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook)

Microsoft Windows Environment

Bilingual; fluent in both English and Spanish

Community Activities and Awards

Catholic Christian Education (CCE) Teacher

SSHRD Member

University of Houston/ College of Technology Dean’s list

Stellar Customer Service Award

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