Customer Service Medical Assistant
Resume:
KaWanna White
Alexandria, La *1303
**********@*****.***
Objective
To obtain a position within your company where I can properly utilize my communication and organizational skills while taking on new challenges and providing the highest possible level of customer service to clients
Skills
Payments and returns
Customer questions
Skilled in conflict resolution
Logical problem solver
Friendly people person
Accurate money handing
Detail-oriented
Ordering supplies
Work History
Rehab Services of Cenla Office Manger – Alexandria, La (04/2016 -05/2016)
Billing and office inventory
Greeting communication and assist with interviewing
Opening and closing the office, and answering phones
Teletech Technical Customer Support Representative – Greeley, CO – (11/2015- 04/2016)
Clear Communication Skills
Time Management Skills
Ability to Handle Surprises
Humble Home Daycare Lead Teacher – Boyce, La- (05/2014 – 10/2015)
Organized and engaged in recreational activities such as game and puzzles.
Teaching children about the bible
Safe play environment for children
Patient communication
Jumpin’ Jack Daycare Lead Teacher, - Alexandria, La – (05/2014 – 05/2015)
Encouraged good behaviors using the positive reinforcement method.
Established a safe play environment for the children.
Organized and engaged in recreational activities such as games and puzzles.
Dressed infants and toddlers and changed their diapers.
Louisiana Federation of Families (FSO) Receptionist, - Pineville, La (01/2013- 05/2013)
Answering phone
Filing papers and keep appropriate records.
Making copies when needed
Faxing
Case file management making sure cases is update
Calvary Daycare Receptionist/Part-Time Lead Teacher, - Alexandria, La (08/2008- 01/2013)
Administered medications and keep appropriate records.
Organized all new hire, security and temporary paperwork.
Training new employees
Calling parents to inform them about their child well-being.
Encouraged good behaviors using the positive reinforcement method.
Established a safe play environment for the children.
Organized and engaged in recreational activities such as games and puzzles.
Certifications
BLS Healthcare Provider CPR Certification
National Center Competency Test
Medical Assistant Certification Exam
Education
2013 Unitech Training Academy Medical Assistant
2014 PennFoster Administrative Assistant
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