Sales Customer Service
Resume:
Carlos Martinez
Houston, TX *7007
************@*****.***
CAREER OBJECTIVE
Challenging position in sales or marketing with a progressive company that values truly outstanding performance and uncommon dedication. Seeking opportunity with potential for career growth.
HIGHLIGHTS of QUALIFICATIONS
Extensive experience managing sales and business development in a wide range of challenging situations.
Strong track record achieving spectacular sales success.
Proven ability creating innovative, highly effective strategic plans and sales strategies.
Exceptional ability training and leading others to reach beyond preconceived limits to achieve excellence.
Outstanding written and verbal communication skills; get along well with all types of people; respectful of diversity.
Motivational management style with history of building and retaining highly motivated teams.
Proficient with Microsoft Office,,Zoho CRM, Zebra and QuickBooks. Learn new software quickly.
Fluent in English and Spanish.
Achieve desired outcomes by developing trust and gaining cooperation.
Highly motivated, results oriented, assertive, persistent.
Driven, high performance sales executive that goes out and brings in the business. No excuses – just results.
PROFESSIONAL EXPERIENCE
Urban Circle LLC, Houston, TX 2010-present Sales Associate
•Manage sales related operations for this wholesale music distribution company.
•Achieve strong sales consistent profitability in a rapidly declining market (due to music downloads).
•Order of merchandise to sell.
•Manage all aspects of the sales process from initial contact thru “cold calling” to closing .
•Build excellent working relationships with key stakeholders, resulting in rapport, trust, cooperation, and ultimately sales growth.
•Sell prospects on the advantages of our services by clearly articulating product features and benefits.
•Assertively close the sale by asking for the business at opportune moments.
•Represent company at trade shows.
•Invoicing customers with QuickBooks
Clout Distribution, Houston, TX 2006-2010
Sales Manager
•Manage sales related operations for this wholesale music distribution company.
•Achieve strong sales consistent profitability in a rapidly declining market (due to music downloads).
•Order of merchandise to sell.
•Manage all aspects of the sales process from initial contact thru “cold calling” to closing .
•Build excellent working relationships with key stakeholders, resulting in rapport, trust, cooperation, and ultimately sales growth.
•Sell prospects on the advantages of our services by clearly articulating product features and benefits.
•Assertively close the sale by asking for the business at opportune moments.
•Invoicing customers with Zebra.
Tweeter Home Entertainment, Houston, TX 2005 -2006 Sales Consultant
Sold wide range of consumer electronic equipment.
Achieved strong sales results in spite of operating in an intensely competitive environment.
Provided home consultations to plan and optimize client’s home theater experience.
Karyn A. Ward CPA, Houston, TX 2003-2005 Field Sales Representative
Assertively targeted and called on prospective clients to generate business for this small accounting firm.
Frequently recognized for outstanding performance above and beyond expectations covering Houston, Corpus Christi, Beaumont, El Paso, and Tyler, Texas.
United American Insurance, Houston, TX 2002-2003 Independent Insurance Sales Agent
Successfully sold health and supplemental insurance policies.
Southwest Wholesale Records, Houston, TX 1979-2002
Latin Music Sales Manager 1991-2002
Played central role building the Latin music department from almost nothing to one of the largest in the United States.
Achieved dramatic growth in customer base by assertively “cold calling” on major domestic and international accounts.
Performed yearly employee performance evaluations; recognized and rewarding outstanding results; made recommendations for change when indicated.
Evaluated sales trends and made intelligent purchasing decisions.
Managed and directed all daily business operations of the department.
Led, coached and mentored sales staff for improved performance.
Delivered consistently outstanding results, averaging over $400,000 in monthly sales.
Advertising Director 1989-1991
Managed quarterly advertising budget of approximately $60,000.
Spearheaded highly effective advertising campaigns for radio, television, and newspapers
Helped create and lay out advertisements.
Returns Manager 1982-1988
EDUCATION
Business Program, University of Houston, Houston, TX
Champions School of Real Estate
Extensive corporate training in sales, management and leadership
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