Sales Engineer
Resume:
Sr. Sales Engineer Network Security
Steve Fontaine
Arlington, Va. 22209
************@*****.***
OBJECTIVE:
Experienced Sales Engineer skilled in Account Management and Customer relations for Network & Host Security, Risk Management, Vulnerability Assessments, Authentication, Encryption, Access Control, Multitier Network Architectures, Malware Detection, Security Information and Event Monitoring companies, seeking company for long term commitment as an individual contributor.
CAREER HIGHLIGHTS:
Several years experience in the installation, implementation, training and pre-sales support for large, complex networks. Experienced in Detection and Prevention of Network and Host intrusions, Spam, Phishing, Rootkits, Bootkits, Spyware, Malware, Grayware, Adware, MIM attacks, and DDOS attacks using methods such as IPSEC tunneling, PKI, Perimeter and Endpoint Security, Host Security, Encryption, Authentication, Digital Certificates, IPS/IDS, SSL, Firewalls, Inline Probes and Baseline management, CAC/PIV cards and single sign on passwords. I have experience using Virtualization (VMWARE).
Also experienced with managed WAN, LAN, Deep Packet Inspection, Bandwidth Management, OSS, including Service Activation, Performance Management, Fault Management and working knowledge of LINUX/UNIX and Microsoft Administration.
Impressive background supporting products to the Service Provider, Enterprise, Channel, Federal, State and local Government, and Financial and Health Care markets. Great proficiency in delivering presentations and closing business as well as writing RFIs and RFPs.
Experience in developing relationships with customers, managing projects, and proof of concept evaluations.
CERTIFICATIONS:
MCSE (MICROSOFT CERTIFIED NETWORK ENGINEER)
EXPERIENCE:
2009 to WAVE SYSTEMS
Present Sr. Sales Engineer
Support sales teams and customers for the leading provider of client and server software for hardware-based digital security, Wave's core products are based around the Trusted Platform Module (TPM) the industry-standard hardware security chip that is included as standard equipment on most enterprise-class PCs shipping today. Wave is also the leading provider of support and management tools for full disk encrypting (FDE) hard drives, Pre-Boot Authentication, and Pre-Boot Malware prevention and other attacks, and Single-Sign-On technology, which are available through Dell and other distributors.
The software also manages the enterprise control of SED (Self Encrypting Drives) and Microsoft’s Bitlocker Encryption. Wave's Safend division, a leading provider of Data Leak Protection, guards against corporate data loss and theft through its content discovery and inspection, encryption and comprehensive device and port control. Wave’s Safend encrypts internal hard drives, removable storage and CD/DVDs and provides granular port and device control over all physical and wireless ports. Wave is a leading endpoint security provider for Health Care, Enterprise, Financial and Government.Markets.
2006 ALLOT COMMUNICATIONS
to 2009 Sr. Sales Engineer
Support sales team with a security product that monitors and reports on DDOS and Spam attacks through placing probes in strategic aggregate network points and examining all packets so to determine behavior anomalies, writes signatures based on the anomalies and the Service Protector manager sends the signature to the Allot Netenforcer, a mediation device that isolates and blocks the attack. They combine to identify and protect DDOS attacks and Host and Network Spam attacks to prevent blacklisting and other security violations. Support with technical sale of a multiple gigabyte appliance that resides inline and identifies, categorizes, reports and monitors bandwidth between internal and external networks through Deep Packet Inspection technology which inspects layers 4 through 7 of the OSI and examines packet behavior, protocol signatures and other identification methods. Allot’s NetEnforcer also allows a user to reserve bandwidth for VoIP applications (SIP, H.323, RTP, Etc.) Allot MediaSwift E supports OTT video caching on 1GE and 10GE links and provides unlimited scalability with no single point of failure. The caching service is designed to complement any Content Delivery Network, paving the way for broadband operators to deploy QoE-based services and to become an indispensable link in the Internet video value chain. The product is mainly for high speed/throughput provider networks. Responsible for face to face presentations, managing the technical component of meetings, performing weekly webinars and conducting technical conference calls. Responsible for maintaining relationship with customers from a technical perspective and manage product evaluations and train customers in a classroom environment. I also perform installations and execute product upgrades. Continually stay up to date with new technology and competitive intelligence.
1999 to 2006 TIMESTEP CORP/ALCATEL
Systems Engineer
Timestep provided a Secure VPN solution utilizing a hardware, and software combination of IPSEC technology for customers to create a secure virtual session over any public network. TimeStep provided hardware gateways at line speed and PC software for remote hosts, controlled by a central management system which included a PKI infrastructure including a Certificate Authority creating and authenticating X.509 digital certificates for every VPN session between remote sites and users and their Central Network. I provided pre-sales support for several sales team members and conducted technical presentations at meetings and tradeshows. Company was acquired by Newbridge Networks and then Alcatel.
1995 INFONET SERVICES CORP.
to 1999 Sr. Systems Engineer
Infonet Services provides managed network services to global companies enabling them to connect offices using VPN technology nationally and internationally. The product includes fully managed premise equipment and/or access to Infonet’s global ATM backbone network. Some of the options include IP, ATM, Frame Relay and X.25 site to site data delivery as well as VoIP services and SAN solutions. As a Sr. Sales engineer, I provided the sales staff with pre-sales support for potential customers and designed customized solutions using Infonet’s Customized Networking Options technology providing a cost effective solution without compromising performance. Support included customer presentations, technical proposals, sales strategy sessions with the sales team and liaison with the prospective technical management team. I designed and supported solutions for customers such as Iridium, Orbcomm, Chubb Insurance, and Warner-Lambert (Pfizer).
TECHNICAL EXPERIENCE:
• Experienced with following protocols: ATM, TCP/IP (DNS, DHCP, HTTP, BGP, EIGRP, OSPF), Frame Relay, IPSEC, SSL, Ethernet and all layers of the OSI model.
• Experienced with the following: Netcool, SNMP, HP Openview, and Microsoft Windows 7 Server 2003/8, XP, Active Directory, LDAP.
• Experienced with PC Hardware and peripherals and wide area networking hardware such multiplexors, Protocol analyzers, oscilloscopes, DS1-3, OC3-48 and fractional circuits CSU/DSU’s, routers, switches, bridges, gateways, front end processors, DPI appliances and Security Probes. PC's and Security devices with encryption and authentication. PKI INFRASTRUCTURE.
EDUCATION:
Strayer University
• Bachelor of Sciences degree.
• Computer Information Systems.
George Mason University
• Currently enrolled in M.S. Telecommunications Program. (Need 3 more classes to obtain M.S. Telecommunications).
MILITARY:
U.S. Navy Seabees
• Amphibious Construction Battalion 2
• Honorable Discharge
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