Customer Service Medical

Takeisha White

Appointment Clerk

Corona, CA

**************@*****.*** - 909-***-****

Desire a Receptionist position. Offering excellent front desk services and the capability to manage patients effectively

Authorized to work in the US for any employer

WORK EXPERIENCE

Appointment Clerk

Providence Health & Services - Westwood, CA - November 2010 to February 2015

• Verify eligibility for receiving benefits and acquire insurance authorization

• Provide secretarial services such as copying, faxing, filing, scanning, sorting mail, etc.

• Complete admission papers by obtaining and recording information and signatures

• Coordinate admissions a• Schedule and confirm patient appointments nd discharges

• Maintain patient charts in order to provide supplementary information to medical records

•Answered phones, greeted patients and scheduled appointments.

•Verified insurance coverage and collected co-payments.

•Sorted and distributed department mail, lab results and other paperwork. EDUCATION

Associates in Communications

South West Los Angeles

2011

ADDITIONAL INFORMATION

• 7 years in Customer service, clerical, administrative skills

•Understanding of confidentiality laws and regulations

• Admission and registration procedures

• Patient interview proficiency

•Capable of multitasking and remaining organized in all aspects of work

• Outstanding written and verbal communication

• Time Management, Friendly and personable nature with patients, visitors, staff and personnel

• In-depth knowledge of medical terminology

Contact this candidate