Network Administrator

SUMMARY

Highly dedicated Network Administrator with over a decade of experience servicing academia, law, finance, and manufacturing industries. Successful history in driving various enterprise-level projects supporting applications, infrastructure, and key vendors. Demonstrated success implementing strategic initiatives that improve business functionality with positive impact on the efficiency.

TECHNICAL SKILLS

Network:

LAN/WAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, TELNET, SSH, VPN, ICMP, RIP, NAT, TFTP, Ethernet

Certifications:

CCNA – Estimated completion 2016

CCNP – Estimated completion Q3 2016

Hardware:

DELL Switches, Apple, Meraki, Routers, Switches and Wireless

Operating Systems:

CISCO iOS, MS Windows XP, 7,8,10 – Server 2000, 2003, 2008, 2012, Linux, and Mac OS X

Application Software:

Wireshark, Snort, TCPDump, Netmon, Nagios (Planning in Progress)

MS Office 97-2016 Suite, Symantec Ghost, Active Directory, Parallels, VMware Workstation, Citrix, Cisco VPN

Software Development:

C, C++, JAVA, HTML, XML, ASP.NET

PROFESSIONAL EXPERIENCE

Power Plant Services, Network Administrator August 2015 to December 2013

Accomplishments

Led multi-site networking equipment inventory initiatives that led to the discovery of several undocumented switches and wireless devices

Increased performance of remote location’s internal network by replacing and consolidating outdated switches

Addressed IP connectivity issue by re-configuring and cabling multiple switches

Responsibilities

Provide network administration for corporate headquarters and 5 remote facilities including managing the physical/logical network, switches and firewalls

Determine, engineer, and implement all network enhancements

Authored network documentation and infrastructure diagrams

Responsible for company-wide wireless connectivity

Manage DHCP, DNS, WINS on Windows Server 2008 R2

Consolidated Trading, System Administrator May 2013 to August 2015

Accomplishments

Designed and implemented imaging solution which significantly decreased deployment timeframe of computers from five hours to thirty minutes

Oversaw software license compliance by monitoring deployments

Spearheaded the implement of BMC Track-It! ticketing system to increased efficiency and transparency

Responsibilities

Supported networking projects involving implementation upgrades and issue troubleshooting

Deployed CentOS 6.5 servers for Orc Trading software

Provided continuous administration for Microsoft Active Directory and Exchange 2003

Managed Meraki wireless routers for increased uptime

Provided technical assistance for over 100 employees

Resolved hardware and software related problems with Microsoft Operating Systems

Maintained high degree of standardization of end-user computing solutions (including software and hardware deployments and maintenance)

Supported trading software included Bloomberg, Options City, Orc, Blaze, Precise, Realtick, Micro hedge and TT

Jackson Lewis, Help Desk/Desktop Support May 2011 to May 2013

Accomplishments

Minimized downtime by supporting office relocations & equipment refreshes

Achieved highest number of closed tickets in the IT department

Responsibilities

Provided technical assistance for over 1,600 employees nationwide

Diagnosed hardware and software related problems with Windows OSes

Addressed networking related performance issues

Performed software installs, printer set up, equipment relocation and virus/spyware removal

Diverse software experience – Axiom, Nuance and NetDocuments

Supported handhelds and tablets.

Columbia College Chicago, Desktop Support July 2008 to May 2011

Accomplishments

Created documentation to help diagnose and troubleshoot various technical support issues. Sped up the solution process by having the team leverage this documentation

Significantly decreased diagnoses time by increasing productivity through time management and technical issue identification

Responsibilities

Provided technical software and hardware support for 1,000 faculty members

Configured new machines for end users including data migration

Worked closely with network administrator to resolve network related issues

Remedied hardware and software related problems with Windows and Mac OS

Environment consisted of about half Windows and Mac OS

Leveraged Norton Ghost to create and apply images for distinct models

Removal of virus and spyware from infected machines

Alert-A-Nerd, Technology Support Oct 2005 to March 2007

Responsibilities

Provided technical software and hardware support to over 300 consumers and businesses across Greater Chicago area.

Wireless Router Configuration

Virus / Malware / Spyware removal

Data recovery

OS and equipment upgrades

Accomplishments

High repeat customer business

Significant customer referral providing additional business revenue

Self-Employed, Freelance IT Support Jan 2002 to Present

Responsibilities

Built a client base of 50 customers through word-of-mouth and online marketing.

IT consultation services

Broad computer support including personal and business environments

Password recovery services

EDUCATION

DePaul University, B.S. in Network Technologies with Security Concentration June 2008

Accomplishments:

Focused on Cisco IOS, PIX and VPN configurations along with Microsoft Active Directory and secured wireless technologies

Developed several programs in C++, C, Java, HTML and ASP.NET

Member of the Upsilon Pi Epsilon Honor Society and maintained a 3.2 GPA

Contact this candidate