**** ***** **. ** *** Prior Lake MN *****
612-***-**** ? **********@*****.***
Sarah Donathan
Summary
While truly being a people person by nature, I feel I have much to offer a business whose main objective is to provide quality service, create regular customers, and shape an enthusiastic team environment. I fully understand that as a bartender or server, I am the face of the restaurant. I feel I have an excellent grasp of what it means to create an outstanding experience for all guests. My upbeat, positive personality, and go-getter attitude has helped me to not only excel in this industry, but has also helped me to create friendly, welcoming atmospheres, return customers, and wonderful rapport among patrons. I ve been in customer service for around nine years, having served for two, and bartended for one. I feel tending bar has magnified my strengths, fine tuned my customer service skills, and allowed me to take my talents to the next level. I have retained proficient knowledge of full restaurant service, food, wines, craft beer, food pairings, high volume dining, and bartending. I am seeking a position in a fast paced, team oriented restaurant, pub, or activities venue.
Core Strengths
-Exceptional interpersonal skills
-High memory retention
-Extensive cash handling background
-Trained in liquor, wine, and craft beer
-High volume restaurant and bar experience
-Upbeat, outgoing, and positive
-TIPs certified
-Quick learner on various POS systems
Employment History
Bartender/Server January 2016 to March 2016
Nutmeg Brew House Burnsville MN
Provide full, upbeat service to guests seated at tables, or at bar. Guide each guest through beer, and food menus. Help make menu selections, and beverage pairings. Enter, expo, and deliver food to tables. Ensure accuracy, and satisfaction. Complete daily assigned cleaning duties, stock glassware, plates, and rolled silverware.
Bartender December 2015 to Present
Barley and Vine Lakeville MN
Mix cocktails and other beverages for guests at bar, and cocktail waitress at bar tables. Exhibit full knowledge of thirty craft beer taps, full hand crafted menu, and eclectic wine selection. Offer menu tours, wine and decanting services, and beer tasting. Deliver food to guests, check back to ensure satisfaction, and effectively settle tabs. Various cleaning duties, and side work.
Bartender/Server June 2015 to December 2015
Bogart's Place/Apple Place Bowl Apple Valley MN
Interacted with customers, helped make menu selections, and served food and drinks in an efficient matter. Opened, closed, and collected payments on all tabs. Verified ages of all customers. Opened, and closed the bar. Helped train new employees. Served and bartended for volleyball, beanbag, and bowling leagues, consisting of 30-70 customers on a regular basis. Bartended for live bands. Continually cleaned, and restocked bar as needed. Memorized food, and drink menu, and all house specials. Worked large events including receptions, charity auctions, and private parties.
Education
New Prague Senior High School New Prague MN
General Studies 9-11th grade
Prior Lake Community Education Prior Lake MN
GED In progress 2015
REFERENCES
Brian Adams, General Manager
SuperAmerica, Former Supervisor
Geoff Wilson, Manager
Bogart's Place, Former Coworker
Jake Bruski, Manager
Bogart's Place, Former Coworker