Project Manager Engineer

Stephen Weaver

*** ****** **** ****** * Odenton, MD 21113 * Cell: 240-***-**** * Email: **********@*******.***

CORE COMPETENCIES

Experience working in PMO environment, analyzing business issues translating into functional solutions, experienced in identifying business opportunities, requirement development, delivery, operational support

Implement and improve tasks and projects by planning the installation and acceptance phases in terms of statements of work, (SOW) test and evaluation criteria

Partners with application and business project team leads, partners with functional managers, reports to senior management, leads matrix team of technical engineers and operational support personnel

People (Team Orientation, Judgment, Interpersonal Relations, Results/Goal Orientation, Resiliency/Adaptability)

Define SLA’s for internal and external customers

Respond to external and internal customer requests via phone and electronic media

Conduct meetings and take meeting minutes

Provided verification and validation on vendors

Provided technical assistance to peers

Monitored, coordinated, and conducted technical and operational tests of a wide range of communication equipment,systems,networks, and facilities

Update and track schedule

Manage projects from initation, planning, execution, and acceptance

Create (ROM) Rough ough Order of Magnitude that clients use for financial projections

Managed critical path milestones for deliverables

Manages the client expectations and resource requirements for the project to ensure ownership and success

July 2015 –

Artech/Marriott Corporation

Project Manager

Manage infrastructure cross-organizational projects to supply timelines, resources, documentation, budget and delivery of infrastructure environments

Responsible for full project delivery for large, complex projects/assignments relative to a broader business or corporate need

Interacts with application and business functional teams to gather technical requirements and represent Shared Services on the project team

Work as lead of a matrix team with technology engineers and operations personnel to guarantee overall project success and delivery

Provides project management expertise and support across multiple clients or PMO support to a large portfolio

Provides project/initiative phasing schedules and implement to those schedules

Support Marriott’s Information Resources, business and corporate initiatives that are enterprise-wide or business critical in nature

September 2014 – March 2015

Woltcom/Verizon

Project Specialist/Network Specialist

Provision/Engineer customer circuits to avoid possible memory utilization and routing concerns on the Verizon Business network. Groom customer circuits to new equipment. Work performed on DS3, OC3 and OC12s. Perform network design,make router interface configuration assignments (Juniper/Cisco) and perform Verizon database engineering system installs,changes utilizing MECCA,TCOMS,F&E, BGW. Document and respond to customer inquires in timely manner, Maintain customer spreadsheet of all completed assignments. Escalate when necessary.

October 2012 –June 2014

Mastec Network Solutions

IP /Circuit Design Engineer

Perform logical audits of existing designs, including audits of routers, switches and end elements connected to LANs within technical facilities. Creation of new logical designs (Visio) depicting changes in network design in order to bring sites up to documented standards. Work products includes Visio drawings, bill of materials, IP addressing and subnetting, VLAN assignments, implementation instructions and technical inputs to Method of Procedures (MOP) to allow Operations personnel to implement network changes. Complex changes will require engineering to produce custom configuration scripts for Cisco or Juniper devices to be implemented by Operations.

Serve as design engineer for Verizon VMN enterprise network

Audit, document, design, develop configuration scripts for Cisco and Juniper Routers and Switches

Develop Method and Procedures for Operation cut-overs of network devices

Hands on experience with MPLS networks

Document Network topologies using Visio

Experience on the physical layer of the network

May 2011 – April 2012

TekSystems/Comcast

Metasolv Provisioning Engineer

Primary responsibility includes provisioning and configuring ethernet data circuits from 10mb to 1 Gig in Metasolv for Comcast Metro Ethernet Commercial Business Services based on Clarify Quotes nationwide.

Create CLLI Codes for all new equipment including customer; switches and super routers. (Juniper MX960s, Cisco CRS-8, Ciena Le-311v)

Create Visio drawings showing network layer information

Assign Management IPs for CPE, Create Configurations for Port Assignments for new equipment. Create infrastructure circuits in Metasolv

Build Core Routers in Metasolv

Create Engineering Work Order (EWO) for creation of infrastructure circuits based on configurations created

Connect core equipment and install infrastructure circuits ordred on Engineering Work Order (EWO).

Create VLAN interface on customer routers and assign customer usable IPs

Utilize IP Control to make IPV4/ IPV6 assignments

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Booz Allen Hamilton Jun 2006 – Feb 2010

Project Manager

Provided on site customer Verification & Validation, (IV & V) support to the U.S. Department of Treasury’s Voice Program Management Office (PMO) ensuring Verizon Federal provides accurate an updated network inventory and circuitry information. Monitored performance data to ensure contract Service Level Agreements, (SLA ’s) and Memorandum of Understanding, (MOU) and service orders are met.

Created and manage Circuit Provisioning Process Map to improve vendor performance and document procedures for circuit provisioning. Trained U. S. Department of Treasury Account Representatives on utilization and implementation of the map.

Manage, maintain, and update U.S. Department of Treasury’s Voice Network Diagram utilizing VISIO to show a graphical representation of the Treasury voice network to include sites, site connectivity, links to network data and update inventory database. This diagram is also used to track each site’s circuit inventory and services provided at that location utilizing reports from Verizon Federal.

Participated in bi-weekly meetings with vendor on Treasury’s behalf to ensure all parameters of contract are being met, specifically SLAs.

Manage transition from GSA WITS to WITS3 contract by providing onsite technical support; manage bi-weekly meetings and took meeting minutes which I then distributed to Treasury and its Bureaus to creat a historical archive with the vendor on the government’s behalf.

Took monthly meeting minutes for U. S. Department of Treasury and Bureaus as well as Treasury and Vendor monthly meeting minutes. Minutes were used for historical data purposes and were also distributed by me to all personnel.

Managed transition of over 30,000 end users in the Washington DC Metro area with end to end telecommunications services to the desktop including analog and ISDN telephone service, audio and video conferencing, ACD/ARU, voicemail, ISDN BRI and PRI, and DS- 3 connectivity.

Verizon Advanced Data Mar 2006 – Jun 2006

DSL Technician

Managed the deployment of ADSL service to central offices in the New Jersey region.

Developed project plans based on tasks, due dates and available resources.

Provided technical support to Central Office technicians with software upgrades and hardware replacements in the NJ DSL network serving area.

Coordinated installation, provisioning and testing of DSL equipment with cross functional teams.

Scheduled and facilitated weekly meetings to track progress of project.

Tracked project milestones while operating within budget and delivering on time.

SPRINT / NEXTEL July 2005 – Mar 2006

Circuit Provisioner

Manage daily projects in the Baltimore/Washington Region.

Provision and design DS1, DS3 circuits with Granite Xng, Metasolv

Track orders with Verizon GUI and Metasolv.

Managed the Northeast Site database an update accurately.

Process and track all formal documentation, including FOC’s, DLR’s and ASR’s.

Open trouble tickets utilizing Remedy.

Verizon Global Networks Sep 2002 – July 2005

NOC Long Distance Technician

Shift lead responsible for analysis, diagnosis, and resolution of customer and network troubles in the Verizon Long Distance Network.

Created and closed trouble tickets utilizing REMEDY providing status to customer as well as first and second level escalation point of contact.

Monitored voice switching (5ESS, LERG, DMS, SONUS) network routing and translations.

Created user manual for voice/data maintenance, SS7, and a understanding of network call flows.

Coordinated with vendors, provisioning, engineering and operations to ensure proper resources are designated to ensure timely service delivery.

Education & Training

Virginia State University

Bachelor of Science, Public Administration

ITIL Foundation Ver 3 Certified

Microsoft Project

SDLC

JIRA

Agile

TCP/IP

Remedy

Risk Management

HP Openview

Telcordia CLONES CLLI Certified

OSS/BSS

IPV4/IPV6

Project Management Professional Coursework

ASOG(Access Service Ordering Guidelines)

Leadership (Impact, Involvement)

SONET Fundamentals

Introduction to Cisco Router Configuration

Advanced Cisco Router Configuration

Change Management

Virsten Telecorp Communication

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