Catrina A. Rivera
***** ****** ****** • Richmond, TX 77406 • 281-***-**** ***************@*****.***
Highly motivated and results-oriented individual with exceptional leadership and communications skills; seeking a challenging position in a growth-oriented organization which offers diverse job responsibilities and opportunities for growth and advancement.
PROFESSIONAL EXPERIENCE
Oceaneering International Inc., Houston, TX 2013 – 2015
Quality Records Data book Administrator
Analyze and interpret format requirements to ensure compliance with customer and OIE specifications
Examines quality record documents and verifies completeness
Proof reading and editing documents
Scans quality record documentation into electronic database
Confers with document originators or engineering liaison database personnel to resolve discrepancies and compile required changes to documents
Maintains related hard copy files
Archive files both electronically and physically as needed
National Oilwell Varco, Houston, TX 2011 - 2013
Quality Assurance Compliance Specialist
Receive and review all incoming certificate of conformance, material test reports and bills of lading
Review and approve material heat number request from buyers, planners and suppliers.
Collected specific documentation to support both external and internal audits and/or investigations through Traffic and HR
Trained new hire personnel on company compliance, SOP and company ERP software.
Work with quality control inspectors & engineers on a document record filing system
Reviewed purchase orders, requisitions, material move tickets to ensure company compliance
National Oilwell Varco, Houston, TX 2008 – 2009 Documentation Administrator
Ensure that manufacturing data books are completed accurately, properly, on time, within limits of availability.
Schedule and allocate resources for completion of data books, and other related deliverable documentation as required by customers.
Provide support and guidance for research and resolution of manufacturing documentation issues and errors as necessary to support manufacturing data book completion requirements.
Proof reading and editing documents
Responsible for sending all information shipped to personnel in order to close out each project
Combine vendor data books all into one PDF after downloading into our system
Green Oak Diagnostics, Humble, TX
Patient Representative Administrator 2005-2008
Open and Close facility
Answered multiple phone calls to answer questions, transfer calls, or take
Greet, check-in patients and collecting all personal, medical and insurance information necessary
Input all patient information into computer database and file confidentially
Schedule and confirm appointments
Call insurance and verified patients policy, coverage and went over responsibility with patients
Processed insurance paperwork, and payments and recorded in patient file
Updated patient records and ensured confidentiality
Assisted patients on filling out Medical forms
Send and receive patients films with couriers
Interacted with patients, nurses and doctors on a daily basis
Communicated with multiple Doctor offices regarding scans and preliminary reports
Managed busy waiting room area
Multitask in a fast pace medical environment
Purchased office supplies and ordered lunch
EDUCATION/ADDITIONAL TRAINING/TECHNICAL SKILLS
Westfield High School, Houston, TX Graduated 2000
Texas Cosmetology License 2006
SOFTWARE
Microsoft Word & Works
Microsoft Excel
Microsoft Outlook
Glovia
People Soft
Microsoft Photo Editor Ethical Standards
Adobe PDF
References available upon request