IT Technician

Joel Gorrin

Professional Profile

Computer Technician with more than 15 years of experience in computer science including printer installation, memory installation, hard drive installation, motherboard replacement and general troubleshooting also with enough experience in software development and analysis. Seeking challenging position with opportunities for expanding upon existing skill base.

Great skills in resolution of problems in software and hardware. Enough knowledge in Microsoft operative systems, networks, Microsoft Office, etc. Qualifications

Software development

System administration

Windows Server 2003

Windows XP

Windows 8

Windows 10

Microsoft Office

Novell Networks

Softwares Analysis

Printers, Fax, Hard Disk, Accessories installation Networks implementation

Hardware Maintenance

Relevant Experience

Since 1996 I have worked full time in computing environments. First as a hardware technician and later as a software developer. Following that I started working as a network administrator in a bank for a period of more than 10 years. Among my duties performed computer maintenance, installation of software of all kinds, backup and information security and in cases of necessity developed own applications for the banking system. For the years of experience I have lived the steady development of operating systems, in addition to introducing new technology trends which keeps me updated and ready to face any job performance. I consider my profile rather broad and able to adapt to work in any circumstances, I like the teamwork and I am willing to learn more every day for my well-being and the good progress of my company. Experience

Hardware Technician

August 1996 to November 1997

Joven Club de Computacion y Electronica Ciego de Avila, Cuba Repair computers, printers, etc.

Software Developer

November 1997 to November 1999

Joven Club de Computacion y Electronica Ciego de Avila, Cuba Software development, installation, maintenance, etc IT Computer Technician

November 1999 to December 2003

Banco de Credito y Comercio Ciego de Avila, Cuba Software Development

Hardware Maintenance

Information Security and Backup

Network Administration

IT Computer Technician

January 2004 to November 2015

Banco de Credito y Comercio La Habana, Cuba

Diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications.

1909 SW 107Th Ave Apt 907, Miami FL 33165

Cell: 786-***-**** - *************@*****.***

Install and configure new IT equipment.

Assist all users with any IT related incidents and troubleshooting. Install and maintain new hardware including, but not limited to printers, copiers, and scanners. Performs other duties, as assigned, to meet business needs. Education

High School Diploma : Computer Sciences, 2007

Universidad de Ciego de Avila Ciego de Avila, Ciego de Avila, Cuba Everything related to computer science. Analysis, development and implementation of software. Network environments, topologies and types. Maintenance of peripherals such as printers, monitors, scanners. Web development, etc. Technical : Accountant, 2008

Instituto Politecnico Rodolfo Ramirez Esquivel Ciego de Avila, Ciego de Avila, Cuba General Accountant.

Affiliations

Joven Club de Computacion y Electronica

Marina Puerto Sol

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