Professional Experience Project
Resume:
Summary:
An Innovative and dynamic IT consultant with 7 years’ experience in Tata Consultancy Services. Highly experienced and motivated business systems professional with business process experience which includes 5 years of SAP PI PO Developer. Exchange Infrastructure experience and in-depth knowledge of project management as well as sound understanding of WTX (Web Transformation Extended). Designing, implementations of Large Enterprise applications for EAI with WTX.
Exchange Infrastructure / Process Integration (PI 7.0, PIPO 7.4):
Lead SAP PI Developer experience in multiple global SAP implementation projects. Experience in conducting workshops and meetings with high-level management and end users to gather business requirements. ECC, CRM, Mercator, and B2B systems integration. Development methodologies followed in project waterfall.
Lead production support executive experience in SAP PI projects. Experience in conducting meeting with high level management and business users to solve production support issues.
Migrated 100 + interface from 7.1 to 7.4 single stack system. Solved environment issue faced during migration.
Executed software projects for Retail Domain. Worked in onsite / offshore model projects. Proficient in analyzing and translating business requirements to technical requirements and Writing of end to end technical specification. Understanding the business requirement and project plan estimation, resource allocation, design, development, implementation and support.
Experience in complete Life cycle Implementation of PI project i.e. from installation phase of PI to the production phase which includes various phases of the project development like requirements gathering, designing, developing, testing, transporting, Go-live, post Go-live activities and also having experience in post go-live production support.
Good experience configuring adapter like IDOC_AAE, HTTP_AAE, FILE, IDOC, RFC, SOAP, FILE, JDBC, JMS XI and HTTP for both inbound and outbound processing.
Development Experience in XI Interface scenarios, Integration Processes, Message Interfaces, Inbound & Outbound Interfaces, Data Types, Message Types, Imported IDOCs/RFCs into XI, Context objects.
Configured in Integration Directory (ID), Enterprise Services Builder for various integrations. Experience in developing Integration scenarios, Inbound and Outbound Interfaces with graphical mapping in IR.
Experience in creating RFC destinations on both R3 and XI/PI side, Created RFC Destinations, Port, and Partner Profiles.
Expertise with error handling, logging, monitoring, testing and troubleshooting using Runtime Workbench for message monitoring, component monitoring, end-to-end monitoring. Experienced in configuring Alert for the monitoring purposes after the implementation phase.
Experience in handling the incident call and taking the ownership to solve the issues. It includes, follow up meeting and problem ticket management.
Gathering production support ticket metrics for system generated alert and user request and coordinating with application and business team for its solution.
Good experience in working with B2B, MQ, Warehouse management, SAP Finance, SAP Supply Chain, SAP security, SAP Merchandising, SAP Customer order management, SAP BI, SAP Customer order relationship management, Label management team.
Expert in working with SAP basis team when solving infrastructure related issues. For example: Java is not up. Internet connection management is busy, RFC destination is not working, server is hung, and too much load is coming to XI table.
Expert in solving the production support issues where Unix script, WTX and SAP_XI is involved.
Expert in doing the performance analysis by checking the performance monitoring in Runtime Workbench.
Experienced in solving production issues in XI when target system is not up. Pro-active to process all pending transaction once the issue resolves.
Experiences in solving the communication channel related issues for example: More than one node is active, duplicate messages has been received.
Expert in Java and ABAP monitoring. Expert in finding the root cause of message failure in integration engine and adapter engine.
Expert in documenting the production support issues/ crisis call/ defect/ new change request with complete business and application knowledge.
Expert in testing the web-service call using SOAP UI tool.
Professional Experience:
Client: The Home Depot, Atlanta – USA.
Duration: Mar 2010 – Present.
Role: PI PO Developer
Project:
The Home Depot is the world's largest home improvement retailer and second largest retailer in the United States. In ongoing effort to re-platform SAP systems from the IBM mainframe to the HANA environment, THD have identified the SAP Process Integration system, aka SAP PI, as a viable candidate for migration. Additionally, roadmap to ECC Suite on Hana identifies the upgrade of the SAP Process Integration system to SAP Process Orchestration, aka SAP PO, as a prerequisite. This project combines the two goals of migration and upgrade, into a single package. This approach will allow us to gradually move the Process Integration interfaces to the new environment with minimal impact to service in production.
Work Location: Atlanta, US
Responsibilities/Deliverables:
Identify interfaces to be migrated to the new environment.
Migrate the identified interfaces from existing PI environment to the new PO environment in a different life cycle Sandbox, Development, Quality, Regression testing and production system.
Coordinate in unit testing with business owner and functional leads.
Log a defect in HPQC and fix them.
Setup an alert in new PI-PO system.
Create a detailed implementation plan for all interfaces. It includes implementation, back-out and cutover plan.
Update the completed interface list in inventory sheet.
Joining the status call and updating about development and testing status.
Coordinate with MQ, Basis team to solve environmental issue.
Coordinating with networking team to complete web-service url setup.
Coordinate with external vendor for installing certificate.
Create and production support document for each issue.
To give primary production support to the SCORE EAI system from offshore and onsite.
It involves monitoring the Asynchronous messages and jobs in SAP XI. If any job cancels, fails to start or running for too long time then fix the issue by co-ordinating with CA-7 team where the scheduling is done.
Monitor the SAP-XI admin, Score_EAI_Support Primary, Admin DSTX, inboxes and Servicecenter tickets. If there is any ticket then try to resolve/close the ticket as soon as possible.
Update the ABEND log where the information related to all issues was maintained.
Worked with SAP B2B, BASIS, SCM and Finance team if any issue occurs with GIS and GSP teams related to idoc failure and document failure, as part of SAP XI support and development.
Worked with Admin MQ team if some messages are not processing in the queue and we are getting so many errors in UNIX for XI message failure.
Worked in splunk monitor to check message has processed or not or any error occurred etc.
Helped clients for preparing new document for SAP XI related issues.
Worked with maps in WTX for any integration related issues.
Root cause analysis for map failures using Error Handling system.
Development of Type Trees and maps.
Good working experience on various components of Design studio like Type tree designer, Map designer and Integration flow designer.
Data extraction, Transformation and loading using Mercator.
Designing technical specifications and test cases.
Performing unit test in development environment.
Coordinate with the Onsite functional consultants.
Ensure the quality standards of the deliverables.
Generating weekly KPI reports for tracking the performance of key interfaces.
Performance tuning and corrective maintenance for performance affected programs.
Developed new interface for processing the incoming EDI messages or XML canonical or Flat files for ASN or Vendor details or SKU details or Shipment and Transportation.
Ensure the overall quality of the project by performing the project’s quarterly audit.
Participate in PMR.
Training and monitoring of the team members.
Ensure compliance to Time-sheets.
Support for UAT.
Professional Experience:
Client: The Home Depot, Atlanta – USA.
Duration: Oct 2009 – March 2010.
Role: Store deployment Production Support Executive
Project
The Home Depot is the world's largest home improvement retailer and second largest retailer in the United States. The THD Store Deployments SES Off has really helped store associate to build store PCs. There are thousands of stores and if there any new application needs to install on the PC, we have done excellent job to install those application and make system running all the time.
Responsibilities/Deliverables:
Worked as a Production Support Executive where we have to manually connect to onsite pc and need to do some changes on client PCs and store guns. I have done effective client communication on it and took the session also for offshore team that how to make our communication effective.
Professional Experience:
Client: TARGET Minneapolis – USA.
Duration: Mar 2009 – Oct 2009
Role: Enterprise Application Management Production Support Executive.
Project
The Target Corporation is an American retailing company, founded in 1902 and headquartered in Minneapolis. It is the second-largest discount retailer in the United States. The company is ranked 36th on the Fortune 500 as of 2013.The first Target store was opened in 1962 in Roseville. Target grew and eventually became the largest division of Dayton Hudson Corporation, culminating in the company being renamed as Target Corporation in August 2000. In early 2013, Target expanded into Canada and now operates over 100 locations through its Canadian subsidiary.
Responsibilities/Deliverables:
Worked as a Production Support Executive in solving all kinds of abends and job failure as well as all online applications like GOS (Gift Ordering System, Guest First, TCOE etc.).
Professional Experience:
Client: TARGET Minneapolis – USA.
Duration: Aug 2008 – Mar 2009.
Role: POS Production Support Executive.
Project:
The Target Corporation is an American retailing company, founded in 1902 and headquartered in Minneapolis. It is the second-largest discount retailer in the United States. The company is ranked 36th on the Fortune 500 as of 2013.The first Target store was opened in 1962 in Roseville. Target grew and eventually became the largest division of Dayton Hudson Corporation, culminating in the company being renamed as Target Corporation in August 2000. In early 2013, Target expanded into Canada and now operates over 100 locations through its Canadian subsidiary.
Target POS project involves to help in retail transactions. This project helps to make the service running in all register. If any data is missing then store associate will create IM ticket and assign to Target POS team and we will check the root cause and close them.
Responsibilities/Deliverables:
To give primary production support to the POS from Offshore.
If any job cancels, fails to start or running for too long time then fix the issue by co-ordinating with CA-7 team where the scheduling is done.
Monitor the POS inboxes and Service center tickets. If there is any ticket then try to resolve/close the ticket as soon as possible.
Update the ABEND log where the information related to all issues was maintained.
Worked with B2B, SCM team if any file is missing in target system.
Worked in building the register by calling stores associates.
Helped clients for preparing new document for POS related issues.
Root cause analysis for web service failure.
Work Location Chennai, India
Languages Cobol, JCL
Initial Learning Experience:
Company: Tata Consultancy Services.
Duration: Apr 2008 – Aug 2008.
Location: Chennai, India
Training Conducted
Year
Title
Presented to
Location
Organised by
2012
Mercator
TCS Associates
Chennai, India
TATA CONSULTANCY SERVICES
2011
SAP-XI Overview
TCS Associates
Chennai, India
TATA CONSULTANCY SERVICES
Training Attended
Year
Title
Location
Organised by
2012
Advance WTX 8.3 Concept
Chennai
Tata Consultancy Services
2011
Security Information, SAP_XI transaction
Chennai
Tata Consultancy Services
2010
COBOL and JCL basic functionalities
Chennai
Tata Consultancy Services
2009
MS.Net
Chennai
Tata Consultancy Services
2008
Retail concept
Chennai
Tata Consultancy Services
Education
Bachelors of Science in Information Technology from Makhanlal National University of journalism and communication Bhopal, MP, India
Further References Submit on request.
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