JOANNE DELVESCOVO
*** ******* ****** *******, ** 07407
CELL 201-***-**** HOME 732-***-****
EMAIL *********@*****.***
SUMMARY OF QUALIFICATIONS
Highly motivated and experienced network administrator with knowledge in a Windows based environment that works well in a fast paced and high-pressured atmosphere both independently and as a team player.
EXPERIENCE
Network Administrator/Inventory Control
HILLSIDE CANDY, HILLSIDE, NJ
8/2010 – Present
On site/remote system administrator, maintain printers, computers and servers running Active directory, DHCP, DNS
Maintain and monitor backups on Windows Server 2008 using Acronis Backup and Recovery 11
Configured and installed new computers with Windows 7 and all needed software
Website design and maintain company web site using Wordpress
Tech support for any issues of new production forms thru a database on Ipad using Wordpress
Design custom labels for customers when needed
Maintain email accounts on Go Daddy
Report generation on Exact database software and Crystal Reports 11.0
Maintain and monitor Goldmine software including updates
Inventory control of all finished goods and ordering of products when needed including cycle counts
Created product specification sheets for all products in excel and converted them into PDF’s
Help in the design phase and testing phase of new software for Lot tracking system in warehouse (FileMaker 12)
Monthly closing of financials, accounts payable, accounts receivable, inventory and other miscellaneous reports
Back up to all departments
Technical Customer Support/Administrative Consultant(Part-Time)
ONE COAST CORPORATION, ATLANTA, GA, ; CHALLENGE TRANSPORT, S. KEARNY, NJ, ALDEN STAFFING, PARAMUS, NJ
11/2008 – 7/2011
Orchestrated PDA project for clients at Tradeshow
Configured over 100 PDA’s for sales representatives at tradeshow so they can enter/change orders to be more productive
Investigated any problems that were encountered with PDA’s and reported back to IT Director
Oversaw servers and took proactive actions to avoid system crashes and user down time
Moved entire office of personal computers to new location, reconnected and tested them to work on new patch panel
Responsible for the purchase of hardware/software packages along with the installation and maintenance
Setup new customer account information and enter new orders for customers
Dealt with clients on telephone for Telemarketing Company and entered their information into database
Input data from survey information into excel spreadsheet for Market Research Company
Network Administrator
DIAMOND CHEMICAL CO., INC, EAST RUTHERFORD, NJ
06/2006 – 10/2008
On site/remote system administrator, maintain printers, computers and servers running Active directory, DHCP, DNS
Installed new check writing software, incorporated a procedure and monitored it on AS400 iSeries system
Maintained and monitored daily operations including backups on AS400 iSeries to avoid any down time
Installed all PTF’s on AS400/iSeries to keep system up to date on changes to operating system
Utilized Active Directory to add/modify user accounts and group policies
Performed weekly maintenance of servers to enhance performance and documented what was administered
Administered equipment for Warehouse Management System and configured RF equipment for users
Trained and assisted clients to use Labelpax software for MSDS sheets
Managed and performed backup of entire network using Veritas Backup Exec
Updated the latest antiviral solutions and security updates on MS Windows servers and workstations
Created MS Access database for maintenance department processing daily work orders
Administered new email accounts for clients
Redesigned and maintained updates that were needed to enhance the company website
Configured, updated and troubleshoot all laptop for sales clients
Upgraded to Nortel telephone and reconfigured all existing information
PERFORMED PROJECTS
Migrated all email accounts and data to new email server for better productivity - FSIWebs outside vendor
Installed and configured ACOM check writing software to enable Account Payable better ways of tracking data
Installed and configured PMC software to enhance the daily process of work orders
Planned, configured and purchased Document Management software to organize documents better on server
EDI Coordinator/Network Administrator
IDEAVILLAGE, FAIRFIELD, NJ 05/2005 – 05/2006
On site/remote system administrator, maintain printers, computers and servers running Active directory, DHCP, DNS
Monitored and maintained email on Microsoft Exchange 5.5 using Active Directory and OWA
Upgraded and maintained personal computers on a user basis including updating new software packages
Performed Windows, antivirus and spyware updates to each computer as needed
Setup and monitored backup of entire network accessing VERITAS Backup Exec software
Utilized Active Directory to add/modify user accounts and group policies
Installed and tested new EDI Software (Inovis BizConnect)
Ran daily EDI procedures and reported/fixed any errors that the clients transactions may have encountered
Set-up trading partners and check mapping for transaction sets 810, 850, 812, 820, 852 using Inovis BizConnect
X12 standards
Systems Administrator
Mercury Lighting Products, Fairfield, NJ 11/1990 – 05/2005
Console Operator/Jr. Programmer on dual operating system S36/AS400 iSeries (DAS-Distribution Accounting System) and Network Administrator
Security officer, modify programs using RPGII, administered system backup jobs for systems and designed user menus using SDA
Created procedures for Disaster Recovery for S36/AS400 iSeries systems
Assisted in installing a new mirroring system on AS400 iSeries
Setup TL Ashford barcode software and parameters for customers
Designed and upgraded web site using Macromedia Contribute
Installed new programs, upgrades for S36/AS400 iSeries and desktop applications
Setup user file definitions, trading partners and mapping for transaction sets 810, 850 and 855 utilizing Harbinger/Peregrine/Inovis EDI software on AS400 iSeries
Set up network and mail server using Outlook
Changed all programs to be Y2K compliant and saved company money from using outside service
Maintained all systems including telephone system
Produced month-end and year-end close reports for all department heads
Created price books for reps and distributors using Lotus 123
Maintained contracts for all equipment and in charge of ordering all office supplies
COMPUTER SKILLS
Operating systems: Windows 10/8/7/Vista/2003/XP Pro/2000/NT/98/95; Windows Server 2003; Windows Server 2008 MSDOS, AS400 iSeries, S36
Software: MS Exchange 5.5; TCP/IP, DNS, DHCP, Ethernet, VPN, Active directory; VERITAS Backup Exec 10/7.5; MS Office 2013/2010/2007/2003/XP/2000/97 including MS Outlook; Antiviral and Antispyware software (Norton Antivirus, McAfee, AVG, Trend Micro); Crystal Reports 11; SQL Server; Remote control solutions (PCAnywhere, Remote Desktop, Logmein); Internet Explorer 8.0/7.0/6.0/5.5/5.0/4.0; Google Chrome, Firefox, Outlook Express; Adobe Suite; HTML; SSP; OS400; EDI400; SDA; Sequential File Updating; SEU; RPGII; DSU; Query; IDDU; Client Access; ALDUS PageMaker 6.5; Acrobat Reader and Approval 5.0; OWA; FrontPage, Macromedia Contribute, Joomla
Hardware: Servers (Dell, IBM), desktops, notebooks (Dell, Gateway, Compaq, HP, IBM, Toshiba); PDAs (Palm, Blackberry, Dell, HP); printers, scanners, tape drives (DAT/DLT), multimedia hardware, routers (Sonic wall, Linksys, Netgear), switches, hubs, ports, network adapters, modems, broadband modems, Wi-Fi, cabling
EDUCATION
Jersey City State College, Jersey City, NJ
Bachelor of Science in Computer Science
REFERENCES
Available upon request