Project Manager Customer Service

MARK ZAWADZKI

** ******* ***** *****: 609-***-****

Medford Lakes, NJ 08055 Email: **************@***.***

Project Manager

A top-performing Project Manager credited with combining leadership and team building with construction expertise to deliver substantial revenue growth in highly competitive business markets. Strong expertise in all phases of construction as well as leveraging talent to ensure project completions that exceed client expectations and are completed on time and under budget.

Areas of Expertise

Construction

Field Supervision

Contract Negotiations

Team Leadership

Vendor Management

Estimating

New Business Development

Code Compliance

Scheduling

Timeline Management

Reporting

Business Development

Key Skills Assessment

Strategic Project Management Performance – Leadership in providing risk evaluation, contract negotiations, fee, and pricing decisions.

Team Management – Proven ability to develop high performance teams through strategic recruitment and consistent coaching and feedback using industry best practices.

Professional Experience

GUZZO STUCCO & MASONRY, INC., NJ, PA, & DE DIVISIONS 04/2015 - PRESENT

Project Manager, Administrative Officer, Sales Officer and Estimator

Responsible for handling all facets of project management, business development, and marketing for commercial and residential stucco, EIFS, stone veneer, and thin brick projects.

Provide project cost estimating services and direct supervision of multiple, 50-man field crews.

Employ exceptional customer service while devising innovative solutions to challenges that arose, exceeding customer satisfaction and providing warranty claim follow-up as needed.

ENVIRONMENTAL STONEWORKS, NE DIVISION, NJ & NY 10/2009 – 03/2015

Project Manager

Successfully managed the statewide department of installation, including recruitment, hiring and training for several crews of 30+ men.

Evaluated operations and implemented process improvements to ensure more efficient practice install programs.

Developed and implemented safety programs in compliance with OSHA, resulting in zero accidents in the field during tenure.

Served as sales manager for several months, helping to cultivate strategic leads that resulted in new projects and increased revenues for the company.

Conducted financial analysis and estimating for each project, as well as the development of project timelines.

Designed and implemented an effective training program for new employees in accordance with company mission and goals.

STONE WORKS CITY, LLC, Medford, NJ 1991 - 2009

President/General Manager

Responsible for all operations, including sales and marketing, for the installation of interior and exterior manufactured stone, real stone veneer, and brick facing.

Demonstrated extensive knowledge in all phases of remodeling, new construction, and maintenance of residential and commercial facilities.

EUROPA, INC., Warsaw, Poland 1989 - 1991

Account Manager

Oversaw maintenance for the Press Center for Foreign Journalists in Poland, including the outsourcing of equipment, and ensured proper usage of electronic components (vide/audio/light).

Education & Training

Electronic Science, Warsaw Institute of Technology, Warsaw, Poland, 1985-1987

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