Manager Sales

Anthony Coleman

**** ********** **,

Missouri City, Tx 77489

Cell 832-***-****

**********@*****.***

Objectives: To Secure a Permanent Position with a company I can grow with in success.

Highlights of Qualifications:

Proven Success in Yielding productivity Excellent Interpersonal Skills, and Experience in Strong practical and logical problem solving.

Employment History:

12/13-09/15 Mobile link Cricket/ District Manager

Responsibilities includes manage the overall business operations of multiple store locations within a market. Improve customer experience, increase employee engagement, review store performance, and also enhance talent development.

•Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge.

•Develop, challenge, and motivate store team members and inspire them to lead their individual results.

•Create an environment where employees are empowered to delivers unique customer service solutions that are aligned with company goals.

07/2013-10/2013 Select Comfort/ Retail Store Manager

Responsibilities: Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”

Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.

Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.

Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

06/2010-01/2013 Prime Communications/ATT/ Retail Store Manager

Job Responsibilities Includes, achieving an outstanding customer and employee experience. Executed all operational functions that include hiring, scheduling, training, marketing, loss prevention, team leadership, and also 2years of multi-unit management experience in retail.

03/2005-05/2010 Sprint Wireless/ Retail Store Manager Job Responsibilities Includes making sure the store was ready for The start of business as well as assigning Sales Reps to a cash register. Maintaining the sales floor and making sure every customer that comes to the store leaves happy. Helping customers with billing problem that they may have. Closing duties includes closing the store and making sure the deposits are dropped in the safe before leaving for the night.

02/2001-10/2004 Cingular/ATT Wireless/ Retail Store Manager

Meet sales objectives for wireless phones, services, and accessories. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers.

03/2000-01/2002 Spherion/Bank United/Foreclosure Dept.

Job Responsibilities Includes filing Information on customers that were bankrupt, so

When there attorney called to get Information we would look it up and send it over. We kept all of the documents until the attorney’s would ask for them to be sent to their office for review.

01/1999-05/2000 Staff mark/S.B.C./Marketing Supervisor

I would monitor all calls coming in and coach the people that I was responsible for in how to sale DSL Internet, Home Service and so forth. I would also train them on upcoming things that S.B.C was working on.

Education: Beacon Falls High School Excelled in Language Arts.

Contact this candidate