Customer Service Professional Experience

Rico D. Petty

**** ****** **** *******, ******* *0032

Email: ***********@*****.*** Phone: 678-***-****

OBJECTIVE

To obtain a position that will utilize my years of experience strong leadership, interpersonal, and communication skills, this will allow for professional and personal growth.

INFORMATION TECHNOLOGY SKILLS

Software: Microsoft: Word, Excel, Outlook, SAP, Kronos,

PROFESSIONAL EXPERIENCE

Schwans Bakery, Atlanta, GA

2010 - Present

Utilize the SAP application to pull daily orders and enter various information (ex. Daily calculations of ingredients that are used, shortages and overages).

Providing feedback to management on issues in reference to OSHA compliance.

Utilizing the forklift to obtain materials.

Training and Mentoring new employees on the processes and procedures

Industrial Staffing, Lagrange GA 2010

Installer

Responsible for installing remote engine starter, interior lighting, tow hitches, wheel locks, e/c mirrors on KIA Sorento for GAPS

Transporting vehicles from line to line.

State of Georgia, Atlanta GA

Building/Institution Maintenance

Duties included general maintenance of the prison facilities within the state of Georgia.

Maintained proficiency in several area of maintenance, including Heating and Air-Conditioning and electrical

EDUCATION/CERTIFICATIONS

09/2011-06/2012 Georgia Piedmont Technical College Clarkston,GA

Commercial Refrigeration Certification 2012

04/2009 - 06/2009 Middle Georgia Technical College Davisboro, GA

Computer Technology and Customer Service

01/1997 - 01/2001 Middle Georgia Technical College Hardwick, GA

Heating and Air Conditioning

02/1993 - 10/1995 North Georgia Technical College Alto, GA

Electrical Certification

08/1993 - 06/1995 Truett-McConnell College Cleveland, GA

EPA/Universal Certified

References Available Upon Request

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