Sales Computer

MICHAEL MUNATSI

** ********** **** ******** ******/ +263*********/ ***********@*****.***

PERSONAL STATEMENT

I am a computer hardware technician with more than ten years of extensive experience. I offer expertise in installing and troubleshooting various computer hardware and software issues in order to come up with possible solutions. I have hands on experience in installing and troubleshooting LAN networks.

CAREER OBJECTIVE

To work in an environment that provides more avenues in the fields of computer Hardware, software and networking.

SKILLS

Well versed in consulting user guides, hardware manuals and other documents to research and execute solutions

Fluent in written and spoken English

Special talent for troubleshooting computer problems faced by users

First-hand experience with windows of operating system

Highly skilled in installing and troubleshooting a variety of hardware issues

Hands on experience in finding software problems and resolving issues

Excellent ability to keep abreast of modern computer technologies

In depth knowledge of popular software and hardware configurations

Installation of Category 5e and Category 6 UTP cables

Familiar with industry standards including ANSI,EIA/TIA

Experience in terminating RJ-45 connectors

Experience in installation of faceplates, jacks, cable, labeling and testing LAN networks.

Configuring LAN networks.

Special interest in computer LAN and WAN networks

Setting up computer security measures

Assembling desktop computers

Printer Maintenance

Hardware Part Replacement and Repair

Formatting the System and Reloading Operating System and Software. System Installation and Configuration.

EMPLOYMENT HISTORY

COMPUTER TECHNICIAN, I WEB INTERNET CAFE, HARARE

January 2011 -Present

ACHIEVEMENTS AND RESPONSIBILITIES:

•Implementations of Eset nod 32 Antivirus.

•TCP/IP configuration and administration

•Increased sales by introducing user accounts where by clients will have an account for free and will come back later if they don’t finish their minutes.

•Increased internet speed and stability by changing service provider from Telone ADSL to ZOL fiber optic.

•Increased our Wi-Fi range by installing an outdoor antenna which covers a radius of 10km. Clients will not need to sit in the cafe to access our Wi-Fi. This helped in keeping the cafe less crowded and sales also increased.

•Support Microsoft Office 2007/2010/2013

•Help clients open email accounts

•Trouble shooting various computer issue and offering solutions

•Installing software and hardware

•Increased sales by introducing computer training lessons.

•Installing and configuring billing software on the server and client computers

•Configuring different kinds of wireless routers, ADSL and switches

COMPUTER TECHNICIAN, AFNET COMPUTER SYSTEMS, HARARE

September 2003 – February 2009

ACHIEVEMENTS AND RESPONSIBILITIES:

•Primary duties included installing UTP LAN networks.

•TCP/IP configuration and administration.

•Software and hardware installations.

•Assembling desktops computers.

•Increased sales by introducing data recovery using recover my file software

•Fix standalone computer problems

• Work with wires and cables to ensure proper setting up of complex networks

•Saved time by diagnosing problems using specific tools

Install, test and maintain a variety of personal computing and network systems

•Ensure complete inventory of related supplies is maintained

•Installing different kinds of network and standalone printers

•Configuring different kinds of wireless routers, ADSL and switches

Professional Qualifications

Microcomputer technology, Speciss College, Harare

(January 2002 - December 2002)

CITY AND GUILDS

Micro Computer level 1 Credit

Micro Computer level 2

First written Credit

Second written Distinction

Micro Computer level 3

Data Communications and Networking Credit

Education

A-Level, Chindunduma High School, Shamva

(March 1999 – November 2000)

English Literature (C), Divinity (C), Shona (D)

O-Level, Alheit Mission, Gutu

(January 1995 – November 1998)

8 O levels, including Maths and English- 2 A’s, 5 B’s, 1 C

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