Customer Service Electrical Engineering

John Yoon

**********@*****.*** 425-***-**** ***13 27th Dr SE Bothell, WA 98021

EDUCATION

University Of Washington: School of Science, Technology, Engineering & Mathematics

B.S. in Electrical Engineering, Major: Electrical Engineering

PROFESSIONAL AND LEADERSHIP EXPERIENCE

Manager August 2010-Current

Sushiya Japanese Cuisine, Bellevue, WA

•Creating a dining atmosphere that is both warm and welcoming

•Responsible for greeting customers as well as: seating, supporting the food servers and bus attendants, along with additional duties assigned by management

Capstone Project Hardware Engineer September 2014-May 2015

Staterra Tech LLC, Bothell, WA

•Designed and created a Nutrient Injection System that will be implemented into large scale agricultural irrigation networks.

•Tasked to focus mainly on the primary power module design and research

•Researched included:

•Comparing multiple secondary (rechargeable) batteries to find: charge cycles and algorithms, target use in typical industry, along with history and general eco-friendliness of the battery cell.

•Calculated energy requirements based on anticipated use

•Battery sizing based on anticipated use

•Environmental load

•Recycle capability

•Estimation of solar energy in the grow area (peak and off peak of the grow season)

•Comparing multiple wireless communication technologies

Customer Service Representative/ Dealer January 2009-August 2010

Cell Towns Verizon: Premium Wireless Retailer, Lynnwood, WA

•Provided wireless plans and accessories to best suit the individual customers’ needs.

•Created an efficient system to store and keep track of inventory (resulting in many hours of saved time)

SKILLS

•Languages:

•Fluent: English, Korean

•Technical Skills:

•Java Programming

•Proficient: Matlab

•Intermediate: R, Verilog, Arduino

•Proficient with Microsoft Office

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