Richard A. Smitherman

**** *. ****** **** ******, TN 37343 423-***-**** actyy8@r.postjobfree.com

IT DIRECTOR, TECHNOLOGY MANAGER & SENIOR SYSTEMS ENGINEER

Reliable and committed IT professional with extensive experience in IT management and support.

A natural problem solver with the ability to find practical and creative solutions to problems in order to fit the needs of the user.

Knowledgeable in numerous areas of software, hardware and server administration as well as Internet technologies.

Proven ability to work effectively in a variety of corporate environments and with third party vendors.

Strong management skills capable of increasing productivity, reducing costs and creating cohesive team environments.

AREAS OF EXPERTISE

Project Management

Staff Recruitment & Mentoring

Systems Documentation

Budgeting & Timelines

Vendor Management

IT Troubleshooting

Contract Negotiations

Leadership/Team Building

Staff Training

Database Management

Evaluation & Remedying

Cost Control/Profit Margins

PROFESSIONAL EXPERIENCE

Chambliss, Bahner & Stophel, P.C., Chattanooga, TN 2014-Present

IT Director

In the role of Director of IT for a regional law firm leading the firm’s technology vision to supporting all IT functions within the firm.

Responsible for researching corporate IT needs and purchasing all software, server and network hardware within an established IT budget to maintain firm profitability.

On behalf of the firm and working with the Firm Administrator, research and approve equipment-leasing agreements, establish IT purchasing needs in the areas of software, hardware and maintain licensing agreements.

Recruiting, managing and mentoring IT staff.

Lead network virtualization project to virtualize all servers to VMWare VSphere v6.

Managed vendor driven upgrade of Exchange 2007 to 2013 and mailbox migrations.

Implemented and configured Microsoft SCCM for the firm.

Managing desktop/laptop infrastructure upgrade to include Office 2013.

Negotiated leasing of the firm’s new copier deployment and new copy/scan management software (PaperCut), saving the firm 25k per year.

Created firm’s IT and HIPAA security policies and act as firm’s HIPAA security officer.

Spiegel & McDiarmid LLP, Washington, DC 2006-2014

IT Director & Manager

Serve as the main Director and Manager of IT for a national law firm taking on responsibilities ranging from managing IT staff to supporting all IT functions within the firm.

Responsible for researching corporate IT needs and purchasing all software, server and network hardware within an established IT budget to maintain firm profitability.

Negotiate IT and internet contracts on behalf of the firm and work with the Executive Director and Finance Director on equipment leasing agreements.

Responsible for recruiting, managing and mentoring all IT staff.

Designed and implemented the firm’s SAN/NAS and VMWare virtual servers.

Led the migration of 75 users to Windows 7/Office 2010, Presentation Server 5 and Hummingbird (OpenText) 5.30598.

Richard A. Smitherman – Page 2

Phone: 423-***-**** actyy8@r.postjobfree.com

Maintain and update firm’s official website as well as the firm sponsored website for the National Association of Local Government Environmental Professionals (NALGEP).

BoatUS – Boat American Corporation, Alexandria, VA 2005-2006

Senior Systems Administrator

Responsible for providing IT support on various software and hardware applications to more than 700 employees in 5 locations.

Managed Exchange 5.5/2000/2003 and Cisco Pix/CheckPoint firewall administration as well as over 100 Windows servers for all offices.

Performed server configuration and builds as well as Internet Information Server (IIS) set up and administration of production/development sites.

Led migration from multi-domain system to a flat single 2000 AD Domain.

Responsible for disaster recovery planning and developing new solutions to IT problems.

Worked with equipment and support contract vendors, ensuring that all services were promptly performed.

Oversaw Blackberry Enterprise Server setup, support and administration.

Kilpatrick Stockton LLP, Atlanta, GA 1999-2005

Senior Network Systems Engineer

Provided software, hardware and administration support for international law firm based in Atlanta including the setup of remote offices in Miami, Stockholm, London, Brussels and others from the ground up.

Responsible for migration to new software and server administration programs, as well as server configurations and builds as needed by the firm.

Interfaced with users on helpdesk calls, identifying problems with hardware, network and applications and finding the best solution to match their needs.

Oversaw equipment purchasing and vendor relations.

Served as acting PC Support Supervisor and Atlanta Network Manager for eight months until positions could be permanently filled.

Provided support for various legal applications including Westlaw, LexisNexis, Summation, LawCruit, DBText and others.

Responsible for disaster recovery planning and date replication.

Trained Desktop Support staff and Junior Administrators to reduce possible IT downtime at the firm.

HomeCom Communications 1998-1999

Senior Network Engineer

Served as a Network Engineer for a pioneer company in web development.

Performed troubleshooting and diagnostics across a wide range of IT platforms and applications.

Responsible for email administration and Internet Information Server (IIS) setup and administration.

Oversaw network monitoring, troubleshooting, reporting and documentation.

Leveraged third party solutions with internal products and services to provide integrated service packages for our clients.

Managed heavy workload while also training junior IT staff and ensuring prompt service to sales personnel and clientele.

SmithKline Beecham 1988-1998

Lead Medical & Lab IS Technologist

Provided IT support within the laboratory environment for leading global pharmaceutical company.

Richard A. Smitherman – Page 3

Phone: 423-***-**** actyy8@r.postjobfree.com

Served on the interviewing and hiring committee for new employees and provided one-on-one training for new staff on the lab computer system and software.

Provided network and desktop support for employees while also managing new server builds and administration.

Produced weekly and monthly status reports and documentation of systems and procedures.

Travel to international locations for upgrades and certification.

Completed lab testing duties such as hematology, urinalysis, flow cytometry and special coagulation.

CERTIFICATIONS

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Professional (MCP)

Microsoft Certified Professional + Internet (MCP+I)

USAF Leadership School and War College 1978

TECHNICAL SKILLS

Windows 95/98/2000/XP/7 Windows Server NT/2000/2003/2008/2012 Exchange 5.5/2000/2003/2007/2010/2013

MySQL SQL 6.5/7/2000/2005/2008/2014

Dell/Compaq Servers Cisco ASA Firewalls Dell NAS Devices

EMC DocsOpen Hummingbird DM OpenText iManage Elite Rainmaker Carpe Diem

Symantex AV/BackupExec BeyondTrust IT Security Active Directory 2008/2012

VSphere v6

EDUCATION

Associates in Applied Science, Technology & Programming, Jefferson State College, Birmingham, AL

Political Science, University of Alabama, Birmingham, AL

Bachelor of Arts, Russian Language & History, Izmir Ekonomi University, Izmir, Turkey

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