Quality Assurance Tester

** ******** *****, ***********, ** M*P*R* 519-***-**** *************************@*****.***

SUMMARY

1.5 Year experience as Onsite Project Coordinator facing clients and Quality Assurance Tester in an Agile for Manual and Automated Testing for testing Mobile, Desktop Application and Web based software for retail and food industries using Microsoft and JAVA technologies.

1 Year experience as an QA tester in an Agile Projects performing Manual and Automated Testing for testing Mobile, Desktop Application and Web based software for retail and food industries and occasionally involved in application development using Microsoft and JAVA technologies.

1 years of IT experience as an Application Developer and Quality Assurance Testing using White Box Testing techniques for web based Client Server Applications (IBM MQ, J2EE and JSP) and Batch jobs in Mainframe Technologies (COBOL, JCL, ISPF, MVS, TSO ISPF, IBM CICS and CICS program interface with JAVA screen, DB2, IMS DB/DC, VSAM, File Manager, SPUFI, Eazytrieve and other JCL tools).

1 Year of IT experience as an Application Support supporting Change Request and Tickets and performed Quality Assurance Testing using White Box Testing techniques performing Retesting for web based Client Server Applications (IBM MQ, J2EE and JSP) and Batch jobs in Mainframe Technologies (COBOL, JCL, ISPF, MVS, TSO ISPF, IBM CICS and CICS program interface with JAVA screen, DB2, IMS DB/DC, VSAM, File Manager, SPUFI, Eazytrieve and JCL tools).

Expert Knowledge of SDLC, STLC and Defect Life Cycle well versed with Waterfall and Agile methodologies.

Masters in Electrical and Computer from University of Waterloo with Specialization in Database and Web Development and hands-on experience with different SQL database and programming technologies.

Currently holding CompTIA Project+ and aiming to get experience with the IT industry to achieve PMP certification.

EDUCATIONAL BACKGROUND

Masters of Engineering in Electrical and Computer Engineering Jan 2014 – Apr 2015

University of Waterloo, Waterloo, Ontario

Courses: Foundation of Software Engineering, Network Security, Computer Networks, Broadband Communication

Networks, Database Systems.

Bachelors of Engineering in Electronics & Communication Aug 2007-May 2011

Anna University, India

WORK EXPERIENCE

Quality Assurance Analyst & Project Coordinator (Volunteer position): 2014-2015

E-Square Info-Client: North American Retail and Food Industries

Team Size: 12

Project: Project: QA analyst Testing Desktop and Web App

Project: Project Coordinator & QA analyst Testing Mobile, Desktop and Web App

Environment: QTP, Selenium, HPQC, JIRA, IBM Rational Developer, Web Design, JSP, PHP, HTML, Core Java, MySQL, SQL Server 2012, Stored Procedure.

oLiaising with the Clients to gather requirements to communicate to Off-shore location.

oInvolved in preparing and reviewing the Test Case, Test Scenarios, Test Assumptions, risk & mitigation and Change Request Flow by both manual and automated testing using Black Box Testing Techniques.

oDocumented Positive and Negative Test Cases by incorporating both positive and negative scenarios for functional and system testing based on HPQC for proper test management and requirement coverage and automation with QTP & Selenium.

oWorked closely with the project manager, development team and the test team to create Traceability matrix, to ensure test cases are identified and traced back to the business requirement and design specification for optimal test coverage.

oConducted Functional, Sanity, Regression and UAT Testing on new builds to identify defects and communicated with the development team about the defect.

oInvolved in Code review with clients, Triage meetings to identify bottlenecks in the development and possible solutions with the Dev Team and Program Management,

oPerforming KT to clients and supporting applications post-production project deployment.

Quality Assurance Analyst & Application Developer (Full Time) Jan 2013-Dec 2013

E-Square Info-Client: North American Retail and Food Industries-India

Team Size: 12

Project: Developer & QA analyst Testing Mobile, Desktop and Web App

Environment: Selenium, QTP, HPQC, JIRA, IBM Rational Developer, Web Design, JSP, PHP, HTML, Core Java, MySQL, SQL Server 2012, Stored Procedure.

oInvolved in preparing and reviewing the Test Case, Test Scenarios, Test Assumptions, risk & mitigation and Change Request Flow by both manual and automated testing using Black Box Testing Techniques.

oDocumented Positive and Negative Test Cases by incorporating both positive and negative scenarios for functional and system testing based on HPQC for proper test management and requirement coverage and automation with QTP.

oWorked closely with the project manager, development team and the test team to create Traceability matrix, to ensure test cases are identified and traced back to the business requirement and design specification for optimal test coverage.

oConducted Functional, Sanity, Regression and UAT Testing on new builds to identify defects and communicated with the development team about the defect.

oOccasionally involved in making code changes in the software package to make it to work as per Business Requirements coordinating with the offshore team to get project completed well ahead of deadline.

oInvolved in Code review with clients, Triage meetings to identify bottlenecks in the development and possible solutions with the Dev Team and Program Management

Associate Software Engineer (Full Time) June 2011- Dec 2012

Computer Sciences Corporation-Client: Chrysler Group LLC-India

Quality Assurance Analyst & Application Developer (Manufacturing Portfolio) :

Team Size: 4

Environment: Core JAVA, IBM Rational Developer, JSP, JS, COBOL, TSO, ISPF, MVS DB2, IMS DB and SPUFI.

oGathered requirement for the project and performed gap analysis of handling the issues in manufacturing plant currently to assess the impact of my project and make its validity long enough to make profit.

oDesigned, implemented and enhanced the Emergency Work Order Screen in J2EE and HTML communicating with Mainframe CICS environment in the backend, a major project of Chrysler’s World Class Manufacturing standard (using Kaizen Principle of Analysis, Root cause and Counter measure tool that are to be used, 5W1H and 5 Why’s) audit that tracks maintenance breakdown causes and cost deployment matrices to identify the largest loss and the assisting tools to attacking the breakdown causes them.

oEnsure Quality Assurance of the project by performing UAT case and UTR using Black Box Testing Techniques to correct all the post production defects before the deadline. Directing my team for the week by attending meeting with Clients to update the project status and any issued related to project each week during the project in absence of the team lead.

oDirectly involved in Knowledge Transfer with Onsite Manager, Manufacturing vertical head of Chrysler and production heads of Brampton and Windsor Chrysler plants and US Chrysler plants in Canada before the production move of the project and Worked on continuous process improvement of the project’s request been created as tickets since post-production deployment of the project.

Quality Assurance Analyst & Application Support (After Sales Portfolio):

Team Size: 20

Environment: HTML, JS, IBM Rational Developer, JSP, J2EE, JSP, COBOL, DB2, IMS DB/DC, TSO, ISPF, MVS and SPUFI, IBM SERVCQ.

oPerformed Incident Management, Actively Monitored, tracked, updated tickets and project progress in the system for any, routed to my application for both backend (mainframe batch job and Core JAVA) and Web environment. Get resources assigned to the tickets and managing call with clients to update them the ticket and project status each week.

oPerformed White Box testing by analyzing the issue to identify the bugs in the program, Reduce MIPS Present the findings to my immediate team lead and clients and request for approval from clients for the change in the program.

oImplemented bug fixes using Core JAVA, JCL, COBOL, DB2, IMS DB/DC, File manager, CA7, CICS and occasionally VSAM database and assisted in deploying the program into production and made sure the business runs without any bumps.

oPerformed Load test in the backend by comparing the execution time of the program after requirement changes against the program before changes. Performed SQL performance testing using SQL tritune tool to tune the Query cost to comply with the company’s standard.

oEnsure Quality Assurance of the project by performing UAT case, Test Case (Retesting) and logging defects using Black Box Testing technique to get correct all the post production defects of each tickets with utmost customer satisfaction for both backend(mainframe batch job and JAVA) and Web Page.

TECHNICAL SKILLS

Testing Tools: HP Quality Center/HP ALM, JIRA, QTP, Selenium.

Mainframe: COBOL, JCL, ISPF, MVS, TSO ISPF, IBM CICS and CICS program interface with JAVA screen, DB2, IMS DB/DC, VSAM, File Manager, SPUFI, Eazytrieve and other JCL tools

Programming Languages: C, C++, C#, Core JAVA, COBOL, PHP and VLSI Chip Programming (Front End).

Web Technologies: HTML, JSP, J2EE, IIS, ASP.NET Web form, ASP.NET MVC and JavaScript.

Database: IBM DB2 (Z/OS 390), IMS DB, Microsoft Access, SQL Server 2012, Mysql.

Software Packages: UML (VISIO), Lotus Notes, Xilinx, Visual Studio, Microsoft Visio and Matlab.

Networking: Networking Fundamentals, Routing protocols and Concepts and LAN switching and wireless with CISCO (covering firewalls, managed switches, routers, CISCO IOS and VLAN) and PC/ Laptop hardware and Software repair.

Contact this candidate