System Administrator

Ricarleau Noel

** ********

Toronto, Ontario M*R 1G4

647-***-****

Email *************@*****.*********:*************@*****.***

mailto:*************@*****.***

Languages

French, English, Creole

Goals

Seeking a role as a system support analyst to utilize my IT skills and contribute to both personal and company's growth

Education

Franklin Pierce University 2003-2007

Bachelor of Science: Computer Information Technology

Versalys Training Center 2011

VM – Installation & Configuration ESXi

Technical knowledge

Active Directory: 2003, 2008; Exchange 2003, 2010, 2013; VMWare 4.1-5.5; Databases: MS-SQL, Oracle 9 and 12.5; Microsoft Business Applications: 2003 to 365; Microsoft Azure; Storage: Netapp, Dell Equalogic SAN, Nimble Storage CS300; Citrix: XenApp Advance, CITRIX App Center; Windows Configuration Manager (SCCM); Server Os: Microsoft 2003, 2008, 2008 r2, 2012; LINUX/UNIX, Windows CE, Windows mobile; Firewall: ISA, checkpoint dashboard, Sonicwall, Sophos, UTM9; Imaging: Acronis, ghost image; Printers: SATO CL408, ZEBRA, S4M, Canon, Xerox

Experience

System & Network Administrator II October 2014 - 2016

CitoxLabs

●Manage the maintenance of virtual and physical servers.

●Manage and update the backup and archival process of all critical systems

●Investigate and resolve all reported incidents level 2 and 3.

●Participate in the migration of Preclinical Toxicology software called Provantis.

●Coordinated and participated in the migration of Exchange 2010-2013

●Managed workstation migration from XP to Windows 7

●Document all critical system according the GLP standards and design specifications of the manufacturer.

Tools Used:HP Data Protector, Microsoft Server 2003, 2008, 2008R2 (Enterprise) 2012. VMware ESXi 5.5, Exchange 2013, Active Directory 2003, vSphere 5.5, Oracle 12.5 database, Sophos Firewall UTM9, Exchange 2013, Nimble Storage CS300 and CS215 SAN, Windows Configuration Manager (SCCM), CITRIX XenApp Advanced, Citrix App Center

Hardware: Nimble SAN Storage, HP Gen 8 Servers series, HP ProLiant server series

System & Network Administrator August 2012 - October 2014

FORDIA

●Manage the maintenance and update of virtual / physical servers, RF network, SAN Equalogic Dell

●Created a general archiving process.

●Managed the VEEAM back-up and replication of all virtual servers

●Coordinated and participated in the migration of ESX 4.1 to 5.5

●Coordinated and participated in migration from active directory from 2003-2008 R2

●Coordinated and participated in migration Exchange 2003-2010

●Participated in the execution of SAP client project

●Managed the deployment of Microsoft CRM 2013

●Managed workstation migration from XP to Windows 7

●Manage SSL VPN connections

Tools Used: VEEAM back-up 7.0, Microsoft server 2003, 2008, 2008R2 (Enterprise) 2012. VMware ESXi 5.5, SAN Headquarters, Exchange 2010, Active Directory 2008, SAP client, Microsoft NAvision, Nice Label, BMC Avaya

Hardware: SAN EqualLogic PS100/50E, PS6500, PS6100 & PS5000 Series, Dell Servers: PowerEdge R720 & R710, Zebra Printer, S4M Printer, Switches Dell PowerConnect 5548P/7024

System & Network Analyst March 2011- Aug 2012

Socadis Inc

●Managed 1 technician (training, schedule and evaluation)

●Design, install, configure Vmware ESXi 4.0 environments with VCenter management, Consolided Backup, DRS, HA, vMotion and Vmware Data Recovery

●Completed Physical-to-Virtual migration using Vmware Converter of Windows 2003 & 2008R2 machines.

●Administration, configuration and recovery plan Netapp SAN storage (snapmirrors).

●Participated on the upgrade of SAN Storage to OnTap 8.1 and installation of SATA disks

●Analyze and troubleshoot advanced issues between Vmware, networking components and storage (Netapp SAN) for peak performance and develop and test all recovery plan for the VM’s

●Administration Access Points Cisco 521 Express on (2) Cisco 526 Wireless Controllers

●Configure & troubleshoot RF scanners (Teklogix et Neo )

●Administration of an IBM AS400 V6R1

●Manage Active Directory and Exchange mail boxes Exchange Server 2003

Tools Used: Ghost Imaging, Windows Server 2003 /2008 / 2008r2, Active Directory, MS-SQL, LINUX/UNIX, Domain Controllers, Checkpoint Dashboard, VSphere Client, AS400, CheckPoint R65 Dashboard, Sophos Email Appliance, Backup Exec 2010r2, Websense, Blackberry Enterprise 4.1

Hardware: IBM, iMac, Dell, Gateway desktops (M-DOS), AP-5131/4131 Motorola, Windows Mobile, Windows CE, Sato CL408e Printers, Zebra Printer, S4M Printer

System & Network Analyst/ Team Lead / Coordinator 2007-2011

Le Chateau Corporation

Lead the support team (6) (level 1 help desk)

Coordinate store openings/ renovations / relocations

Managed RF System Upgrade

Managed Memory and BIOS Upgrade project

Support all point of sales equipments (level 2/3)

Configuration, settings and support of routers (Cisco)

Establish and monitoring VPN tunnels

Monitor and troubleshoot telecom (WAN, LAN) issues

Supported a Microsoft Exchange Server 2003 infrastructure.

Tools Used: Ghost Imaging, Windows Server 2003 /2008 / 2008r2, MS Office, Active Directory, MS-SQL, PC Tools, MS Office, Adobe CS3 Master Suite, Corel VideoStudio, Microsoft SQL 2005, PC anywhere, VNC Viewer 2.0 Core FTP Lite, Solaris FTP, Waivelink Studio, Store21, VMWare,

Hardware: IBM, iMac, Dell, Gateway desktops (M-DOS), AP-5131/4131 Motorola, Windows Mobile, Windows CE, Sato CL408e Printers, Mac Book, Symbol PDT, MC50 Motorola Handheld, Sonicwall TZ170W 170, Sonicwall Tele 3sp, Falcon 4420/4423, VOIP, Datalogic Scanners, Sonicwall Tz200, Catalyste Cisco 3750 & 500 Express, Zebra Printer, S4M Printer

Activities

Travel, piano and basketball

References Available Upon Request

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