Customer Service High School

LISA M. BROWN

Phone Number: 626-***-****, E-mail: ****.*******@*****.***

SUMMARY OF QUALIFICATIONS

Areas of Expertise:

•Customer Service Office Management Microsoft Office Suite

•Administration Attention to Detail Event Planning

•Clerical Support Human Resources Management Communication Skills

WORK EXPERIENCE

EPE USA – Ontario, California 02/2014 – Present $10.00/hour

L.A. Fitness – Diamond Bar, California 06/2013 – 12/2013 $8.00/hour +commission

United States Navy – Various Locations 02/2001 – 07/2011 $1700/by-weekly

Executive Administrative Assistant

•Plan and prioritize the schedule and workload for senior executives, screened phone calls, emails and mail

•Organize the details of special events, meetings, interviews and appointments exercising the ability to improvise, improve procedures and meet demanding deadlines

•Act as liaison between all departments to ensure proper communication with executives

•Facilitate the accurate and timely writing, editing and preparation of final correspondence from draft to distribution

•Arrange and execute the logistics and managed meetings, recorded minutes and disseminated all action items

•Plan and coordinate luncheons, and developed presentations for related on-site and off-site meetings

•Managed all administrative responsibilities for members of Congress and Professional Staff Members while traveling on International Congressional Delegations

•Prepared and processed visa applications for Members of Congress and Senior Military Personnel

•Managed all purchases, kept an accurate account of all supply submissions, and provided precise inventory records

EDUCATION/TRAINING

•Bachelors in Psychology – University of Phoenix, Ontario, CA 12/2014

•Associates in Psychology – University of Phoenix, Ontario, CA 02/2013

•High School Diploma – Glendora High School, Glendora, CA 06/2000

AWARDS

Joint Service Commendation Medal, Navy/Marine Corps Achievement Medal (2), Navy Unit Commendation Medal, Navy “E” Ribbon (3), Navy Good Conduct Medal (2), National Defense Service Medal, Armed Forces Expeditionary Medal, Afghanistan Campaign Medal

References available upon request.

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