Engineer Project

Ramana Gandham

Email Id:*****************@*****.***

Contact No: 647-***-****

****, ******* **, ***********, *** 2T2 Ontario

Summary:

I am CCIE (Written), CCNP, and CCNA Certified Professional with hands on experience of over 9 years in monitoring, managing, designing, deployment of various Network Devices. Proven expertise working with LAN/WAN/Firewall/Wireless/VPN/Load balancers. Technology savvy self starter, adept to moving into new environments and extrapolate from the existing experience to quickly adapt to new technologies fluently.

In-depth knowledge and experience in Enterprise Network planning, designing, configuration and management.

Extensive experience in Network Administration of Data Centers.

Effective network troubleshooting and problem solving skills with Internetwork Devices.

Strong experience in configuring Routers (CISCO, ISRg1(1800, 2800, 3800) ISRg2 (1900, 2900, 3900) Cisco 7206 VXR, Cisco ASR 1000)

Strong experience in configuring and deploying Cisco Wifi Solutions(Cisco WLC 4402,3303,5508 and Access points 3500,1600,1260,1250,1130 AG).

Experience with Network Security and Firewall Configuration with various Vendors like Cisco, and Juniper.

Experience with Load Balancers migration from Cisco ACE to F5 LTM.

Experience in managing the IP Telephony with Cisco Call Manager and Unity Server.

Experience in working with people, customer service oriented and work with the customer in their environment.

Certifications:

Cisco Certified Network Associate (640-801) Cisco ID : CSCO11174095

Cisco Certified Network Professional

BSCI (642-901)

BCMSN(642-812)

TSHOOT(642-832)

Cisco Certified Network Expert Service Provider [(350-029)(Lab attempted)] Education Qualifications:

Bachelors of Technology from JNTU Hyderabad - India Technical Skills:

LAN: All series L2/L3 Switches (6500, 4500, 3550, 3560, 3750 and 2900) - Catalyst configuration: VLAN’s, VTP, STP, MSTP, RSTP, Trunk, Etherchannel, PAgP, LACP and advanced configuration.

WAN – All Cisco Series of routers (1800, 2600, 2800, 3600, 3800, 7200 etc) Frame Relay, ATM, ISDN BRI, PRI, Leased Line E1/DS3/STM, MPLS and VPN Site-to-Site & Remote Access VPN’s.

Routing Protocols: RIP, OSPF, EIGRP, BGP, GRE, Route filtering, redistribution and summarization.

IP and IOS features: DHCP, HSRP, NAT/PAT, NTP, SNMP. QOS: Quality of service solutions, Congestion management, congestion avoidance, Policing and shaping

Security – Cisco ASA, Juniper SRX, Fortigate, Palo Alto, VPN technologies (IPSec, GRE, DMVPN and MPLS VPN), Traffic Filtering – Access-list. Network Management and App: SMARTS, Concord eHealth, Solar Winds, Wireshark Application load balancing – F5 BIG IP – Local Traffic Manager, GTM, Cisco ACE and Cisco CSS.

Datacenter – Cisco Nexus 7k,5k and 2k & Managing Datacenter with VDC,VPC. Professional Experience

HCL Technologies Jun 2015-Jan 2016

Client: Microsoft

Designation: Technical Specialist

Project Role: Network Operations Support Engineer

Project Description:

As part of this project Microsoft LAN, WAN, Data Centres Support rolled out from Tata Consultancy Services to HCL Technologies. I Supported and managed the Network Devices while Microsoft Development teams performing their Applications Developments in Test and Live Environments.

Responsibilities:

Worked as Network Operations Support L3 Engineer.

Management and Administration of the Microsoft Network Devices across the Globe.

Managed 8 Data Centers of Microsoft.

Primary focus was on escalated issues from Tier 2 Team.

Troubleshooted the issues on Cisco 5508 Wireless Controllers in Distributed Campus deployments with Cisco Prime.

Worked on Firewall rules implementation and Validation of Cisco ASA (Version 7.x) and Fortigate Firewalls.

Managed F5 LTM and GTMS and A10 Load balancers.

Worked with Cisco IOS,IOS-XR, Nexus OS,BGP,MPLS L2 and L3 VPNs.

Supported scheduled maintenance activities based on requirement.

Worked in 24X7 NOC environment.

Delta Technologies Apr 2015-Jun 2015

Client: Republic Services USA

Designation: Senior Network Engineer

Project Role: Project Implementation Engineer

Description: Republic Services has End of Life Devices(Routers, Switches and Access Points) across 250 sites in USA. Client requested us to replace these devices with Cisco ISR Generation 2 devices. Client also requested to deploy redundant routers for its critical sites. Responsibilities:

Worked as Implementation Engineer.

Did the LAN Refreshments for 20 sites in North America with a minimum downtime to the sites.

Installed backup Routers with DMVPN Solution for 25 sites.

Managed the Client Wi-Fi (5508 controllers) with Cisco Prime.

Provided project status to the management on weekly basis.

Prepared templates for Configuration management in Orion Solar Winds.

Participated in peer review for other implementations.

Configured QOS as per client standards.

Tata Consultancy Services March 2013 to Apr 2015

Client: Maxis

Designation: IT Analyst

Project Role: Project Engineering and Operational Support Project Description:

TCS won Maxis Support bid in 2013 against IBM which supported this project from the past 13 years. Maxis has 2 Data Centers, 130 sites and 250 Reseller Kiosks across Malaysia. Third party vendors access Maxis Data Centre resources from across the Globe to support various Technologies. As part of this project client requested to replace the Legacy devices in its Data Centers and manage their Network. Responsibilities:

Worked as a Lead and managed the team of 8 persons.

Represented the TCS Team while taking Knowledge Transfer from IBM on Maxis Data Center setup and validated the same before handing over to the team.

Replaced the Cisco 6500 switches with Cisco Nexus (7010,5548,2148,2248) in Datacentre

Migrated Cisco FWSM context to Cisco ASA.

Migrated the Cisco ACE to F5 Local Traffic Manager Load balancer.

Troubleshooted the day today Wireless issues with Cisco Prime.

Participated in meetings with Application teams while hosting a new application and supported them till Go Live (Providing ips to servers, clearing the firewall rules and adding them on Load balancer).

Managed the Cisco Remote Client Access VPN solution with Cisco ACS.

Capacity planning to the required sites and upgrading the links after taking the approvals.

Provided Cisco Nexus and Cisco ACE and CSS Training to team members. Tata Consultancy Services (Time) Sept 2012 - Feb 2013 Client 2- Owens Corning

Designation : IT Analyst

Project Role: Design Deployment and Implementation Engineer Project Description:

Owens Corning has its presence across the Globe with 2 Data Centres in USA. Client acquired 2 new sites from its competitors. As part of Project Engineering team, it is my responsibility to integrate those new sites with the existing Client Network with clients standards. Client is also have Router on Stick model with End Of Life Devices. Client requested us to replace those devices in Live environment with less downtime. Responsibilities:

Worked as Design, deployment and Implementation Engineer.

Replaced the existing HP switches with Cisco Devices for 2 sites.

Project includes preparing the BOM and submitting the Design and Deployments Configurations to Client Architect and getting the approvals

Implemented them on Cisco Routers, Switches and 4404 Wireless Controller.

Taken responsibility of the new sites for 2 weeks till they handed over to the Operations team with MS Visio diagram and documentations to Client and Operations Team.

Got appreciations from TCS management as integrated the new sites to existing Owens Corning Network with in the Project time lines.

Responsible for LAN Refreshments of 10 sites which includes LAN, Wireless solutions and provided the respective documentations to the client and Operations team.

During implementations of Wi-Fi Solution used the Cisco Prime. Genpact Aug 2011- Sep 2012

Client: Ingram Micro

Designation :Lead Associate

Project Role: Network Operation Engineer

Description:

Ingram Micro has Global presence with 2 Data Centers. As part of this project, we need to manage the client Network Infrastructure which consists of LAN, WAN, Wireless, Firewalls and Load balancers.

Responsibilities:

Worked as Operations Support Engineer.

Managed Ingram Micro's Data Centers which are in USA and Australia.

Managed Ingram Micro's Distributed Wireless (4400 Controller) Design across the Globe with Cisco WCS.

Implemented the redundant router configurations for multiple sites in APAC region as per client requirement.

Worked on Data Centre access with Cisco ASA and PIX Firewalls.

Did the URL management with Fortigate UTM.

Worked on Cisco ACE and F5 Configurations for the existing operations and new Application deployments.

Worked in 24X7 NOC environment.

Provided CCNA Training to the team members.

Computer Sciences Corporation (CSC) Oct 2010- Aug 2011 Client: UCAAS

Designation : Network Engineer

Project Role: Network VOIP Operations Engineer

Project:

Description: UCAAS is RPOC lab built by CSC in collaboration with Cisco VOIP Team and advertised this product in CiscoLive 365 Conference in 2011.CSC Management focused to generate new business from its existing and new customers with this project. Responsibilities:

UCAAS - Unified Communications As A Services is a Remote Proof Of Concept Lab.

Worked as Network Voice Operations Engineer.

Participated in Cisco Call Manger and Unity Server upgrade to Version 9.

Integrated the Lotus Notes (Email and SameTime Applications) with End user phone extension to receive Voice mails.

Configured Cisco Softphones on end user desktops.

Configured New Phone extensions in Cisco Call Manager and new voice mail set up in Unity Server.

Updated ticket status reports to Management on daily basis Computer Sciences Corporation (CSC) Jul 2006 - Sept 2010 Clients: DuPont, Motorola, Freescale and AON

Designation :Intern to Network Engineer

Project Role: Operation Support for CSC North American Clients Role: Operational Support

Project Description:

Worked as a NOC Engineer and successfully offshored the NOC team from CSC USA. Supported multiple clients like Dupont, Motorola,Freescale and AON. Responsibilities:

Provided Network Data operational support for CSC North America Clients.

Worked on Incidents and resolved the issues within SLA and if required escalated to L3 Team.

Worked on site decommissions for AON Client.

Monitored and Managed the LAN and WAN of multiple clients.

Worked with Global Service Providers and Local IT Support team to restore the site outages.

Extensively worked on End user port management.

Provided the Capacity Planning reports for critical sites to Management on weekly basis.

Worked on IOS upgrades on Cisco LAN Devices.

Managed the ticket Queue and distributed them among the team members.

Provided the ticket queue count report and worked on identification of repetitive tasks.

Created and shared multiple Operations Templates to the team which helped them while troubleshooting the Network issues.

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