Customer Service Professional Experience
Resume:
Vanessa White
P.O. Box ***, St. Regis, MT., 59866
*****************@*****.***
To whom it may concern,
I found your company while searching for an online coding and billing internship. I am a recent graduate from Weston Distance Learning and now have a certification in medical coding and billing. I was impressed with your seeming flexibility in your job requirements, it looks like it would suit my needs quite well. Actually, I would feel much more comfortable in an internship because there is so much to learn in coding and billing.
I’m a natural student who loves to learn and have come to view the coding portion of my new endeavor as a puzzle I’m determined to solve. I like the challenge of that. That, with my years in the healthcare fringes and my natural tendency to study healthcare related topics make this an ideal career for me. As for the billing section, I received A’s throughout it.
I’m an ambitious person who decided to raise a family first. Since I began studying medical coding and billing, I have been deeply excited about beginning a career where I am my own boss and I am responsible for my own successes. I love a challenge and am a perfectionist that wants to be the best at whatever I take on.
Enclosed is my resume. My most fulfilling work experiences were when I was working in the health field, so I see this work as an opportunity to further my career and fulfill my long time desire to have a meaningful, evolving job.
Thank you for your time, and I hope to hear from you.
Vanessa White
Vanessa White
P.O. Box 284, St. Regis, Montana, 59866
*****************@*****.***
QUALIFICATIONS
Graduated from US Career Institute’s coding and billing program.
Over ten years of experience in the health field
Excellent customer service skills due to four years of being trained on how to deal with difficult behaviors
Experience in collecting baseline date and charting the information
Strongly detail oriented
PROFESSIONAL EXPERIENCE
Manager of Walt’s Dairy Bar (1986-1989)
Covered every work position, did inventory, and took care of the money at the end of the day. Trained most of the staff.
Opportunity Resources (1998-2004)
Ran a production line and supervised developmentally disabled workers. Responsible for the inventory and paperwork of whatever line I was working. Had to take baseline data for my workers and keep charts of their progress. Was responsible for finding ways to improve their life and work better.
WDB Delta (2006-2009)
Was staff supervisor for the personal care attendants of our developmentally disabled clients. Made the schedules, trained the staff, and tried to find new ways to improve our clients lives. Responsible for ensuring there was proper documentation and that baseline data was being collected.
EDUCATION
Wheatland High School, Wheatland, Wyoming
College of Southern Idaho, Twin Falls, Idaho
Weston Distance Learning, Fort Collins, Colorado
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