Customer Service Manager

Angela Calabro

**** *** ********* ****** **** FL 32571 850-***-****

*****************@*****.***

Summary

Reliable and quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. Very energetic and outgoing. Handles multiple responsibilities simultaneously while providing exceptional customer service. Devoted and sustains the highest level of customer service. Friendly, has can-do attitude and willingness to help at all times.

Experience

Worked for Circle K/Subway for over nine years. For four years the assistant and five the manager.Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and counting deposits. Oversaw all daily operations. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each employee accountable for achieving performance goals. Recruiting and hiring. Unloaded trucks, stocked cooler, freezer and dry items. Weekly truck orders, weekly paperwork and make schedules. Highlights

*Time management *Detail-oriented

*Cash handling accuracy *Excellent multitasker

*Strong communication skills *Inventory control procedures

*Organized *Employee scheduling

Personal Interest

Sewing, arts and crafts, watercolor painting, paddle boarding, fishing and spending quality time with family.

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