Technical Support Computer

KING AUGUST L. DELA CRUZ

** ** ** *** * Sinag st., Mauway Compound, Mandaluyong, Metro Manila **********@*****.*** 093********

OBJECTIVE

Create integrated strategies to develop and maximize my skills, training experience and enables me to make a positive contribution to the organization. Be able to maintain, of not furthermore nourish the recent skills said in here, in order to be more productive and be a great company asset.

SKILLS & ABILITIES

Computer Networking

1.IP Addressing, Subnetting, Network Design, OSI Model.

2.Basic Router and Switch Configuration

3.Routing Protocols

DHCP, CDP, FHRP, GLBP, HSRP, OSPF, EIGRP, ACL and Password recovery of CISCO Routers

4.Switching

VLAN, Trunking and STP

Computer Hardware

Computer troubleshooting

Basics of Electronics and Circuits

Computer Software

Computer Software installation and restoration

Proficient in Microsoft Word and Powerpoint

Computer Programming

Basic C++ Programming and Visual Basic Programming

EDUCATION

2009-2015

BACHELOR OF SCIENCE IN COMPUTER ENGINEERING

SAINT MARY’S UNIVERSITY, BAYOMBONG, NUEVA VIZCAYA

2005-2009 LA SALETTE OF RAMON, HIGH SCHOOL DEPARTMENT

1999-2005 GENERAL AGUINALDO ELEMENTARY SCHOOL

TRAININGS/SEMINARS ATTENDED

CCNA 200-120 Bootcamp

May 2014

PCB Layout and Soldering Tutorial

August 14, 2012

On-the-Job Training Support Services Department (IT Department) at SN Aboitiz Power Magat Inc.

February to June 2015

WORKING EXPERIENCE

TECHNICAL SUPPORT ASSOCIATE

Convergys Philippines Inc.

September 27, 2015 – January 24, 2016

REFERENCES

CARINA MALLILLIN, ENGINEERING FACULTY, CPE ADVISER

SAINT MARY’S UNIVERSITY, BAYOMBONG, NUEVA VIZCAYA

+639*********

PAULINA MARZAN, ENGINEERING FACULTY

SAINT MARY’S UNIVERSITY, BAYOMBONG, NUEVA VIZCAYA

+639*********

JERRY BANIQUED, SR. IT SPECIALIST

SN ABOITIZ POWER-MAGAT, RAMON, ISABELA

+631********

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