Administrative Assistant Customer Service
Resume:
Barbara Norton
**** ***** ***; NW
Cedar Rapids, IA 52405
E-mail:******.********@*****.***
http://bnorton08.wix.com/my-portfolio
CAREER OBJECTIVE: To be an Administrative Assistant
EDUCATION:
Kirkwood Community College Cedar Rapids, IA
oA.A.S. Administrative Assistant, Graduation fall 2015
CERTIFICATES & AWARDS:
National Career Readiness Certificate / Silver
Registered # KF2GG3ZPF29X
Ambassador Award / Business Professionals of America
Kirkwood Community College
Dean’s List
WORK EXPERIENCE:
May 2015 – Present
Administrative Assistant; Slumberland Furniture, Cedar Rapids, IA
Responsibilities:
Answer Phones, I had to learn to new software’s (Escalate and Loft.), Filing, Data entry
Scanning, Faxing, Copying, Cash Handing, End of shift close out, cash draw and zon machine.
All other task as assigned.
November 2007- May 2008
ERN Specialist Assistant; Employment Resource Northwest; Portland, OR
Responsibilities: Assisted the ERN Specialist with job training in the areas of:
Retail, Production, Clerical, Medical Office Assistant Training, Taught Courses on Work Habits and Life Skills, Created and Maintained Client Files, Prepared New Client Intake Packets
Provided Customer Service and Support when Supervisor was away.
January 1992 – February 1994
Receptionist; Hawkeye Area Community Action Program (HACAP); Cedar Rapids, IA
Responsibilities:
Operated a multi-line switchboard, Greeted and Assisted clients, Processed Filing for the WIC Program and Heating Assistants Program, as well as other various clerical tasks when needed.
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