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Administrative Assistant Customer Service

Location:
Cedar Rapids, IA
Salary:
15.00 hr.
Posted:
March 16, 2016

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Resume:

Barbara Norton

**** ***** ***; NW

Cedar Rapids, IA 52405

971-***-****

E-mail:acty1d@r.postjobfree.com

http://bnorton08.wix.com/my-portfolio

CAREER OBJECTIVE: To be an Administrative Assistant

EDUCATION:

Kirkwood Community College Cedar Rapids, IA

oA.A.S. Administrative Assistant, Graduation fall 2015

CERTIFICATES & AWARDS:

National Career Readiness Certificate / Silver

Registered # KF2GG3ZPF29X

Ambassador Award / Business Professionals of America

Kirkwood Community College

Dean’s List

WORK EXPERIENCE:

May 2015 – Present

Administrative Assistant; Slumberland Furniture, Cedar Rapids, IA

Responsibilities:

Answer Phones, I had to learn to new software’s (Escalate and Loft.), Filing, Data entry

Scanning, Faxing, Copying, Cash Handing, End of shift close out, cash draw and zon machine.

All other task as assigned.

November 2007- May 2008

ERN Specialist Assistant; Employment Resource Northwest; Portland, OR

Responsibilities: Assisted the ERN Specialist with job training in the areas of:

Retail, Production, Clerical, Medical Office Assistant Training, Taught Courses on Work Habits and Life Skills, Created and Maintained Client Files, Prepared New Client Intake Packets

Provided Customer Service and Support when Supervisor was away.

January 1992 – February 1994

Receptionist; Hawkeye Area Community Action Program (HACAP); Cedar Rapids, IA

Responsibilities:

Operated a multi-line switchboard, Greeted and Assisted clients, Processed Filing for the WIC Program and Heating Assistants Program, as well as other various clerical tasks when needed.



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