Technical Product Manager
Resume:
Mrunmayee (Mia) Athawale
*********.********@*****.***
Dallas, TX
(Possess work authorization to work with any employer in USA)
SKILLS SUMMARY
Aligned all technical and business initiatives for the managed product line, with the company's overall strategic vision and goals.
Built strong relationships between key internal and external stakeholders through effective cross-functional collaboration.
Designed custom solution offerings with vendor for diverse market segments such as system integrators, value added resellers and managed service providers.
Streamlined technical initiatives by prioritizing requirements based on competitive analysis, market research and interviews with key accounts.
Developed core positioning and messaging that differentiates product from competition in target markets by researching buyer behavior.
Grew sales by 40% in 2015 by effectively communicating the value proposition of the product line to sales teams and channel partners
Equipped sales teams with solution demos and other sales tools to assist the selling process
Collaborated with the marketing team to develop go-to-market strategy and marketing campaigns to drive demand.
Designed and conducted hands-on training workshops, webinars and trade shows for new technology partners.
Introduced best practices from the Pragmatic Marketing Framework (Foundation, Focus, Build)
EXPERIENCE
ABP Technology, Dallas
Technical Product Manager April 2015 – Current
Build strategic relationships between vendors, key accounts, internal sales, marketing and purchasing teams
Collaborate with vendor’s development teams, to design and develop new feature releases, in the DrayTek line of products, for US markets
Interview key accounts to identify issues, and prioritize requirements based on competitive analysis and market research
Responsible for end-to-end product ownership to ensure seamless customer experience in all sales, support and marketing initiatives for DrayTek products in USA.
Brief management on progress made towards technical, sales and marketing goals pertaining to the product line.
Conduct technology roadshows around the country to create brand awareness and drive sales.
Design and lead training workshops and webinars for system integrators and managed service providers.
ABP Technology, Dallas
Network Engineer November 2013-March 2015
Provide consultation services to managed service providers and system integrators for requirements analysis and network design for maximum efficiency and business productivity
Pre-sales engineer for DrayTek firewalls, routers and other network products.
Configuration, administration and monitoring of ABP’s network infrastructure.
Deliver technical webinars and remote training to ABP’s partners for new product deployments.
ABP Technology, Dallas
Support Engineer for Networking and IP Solutions May 2013–Oct 2013
Draytek’s USA technical support lead for routers, firewalls, VPN gateways and wireless access points.
Remote troubleshooting and configuration for client’s complex LAN, WAN and voice network setups.
Liaison with ABP’s vendors for product enhancements, reporting bugs and testing beta firmware.
CERTIFICATIONS
* Pragmatic Marketing Certified Level III
* Cisco Certified Network Engineer (CCNA)
* Cisco Express Collaboration Field Engineer
* NSTISSI 4011 Information Systems Security Professional
* NSTISSI 4016 Risk Analyst
EDUCATION
Master of Science (M.S.) in Cyber-Security (May 2012)
Polytechnic Institute of New York University, Brooklyn, NY
Bachelor of Engineering (B.E.) in Electronics and Telecommunications Engineering (May 2010)
University of Pune (Cummins College of Engineering), Pune, India
TECHNICAL SKILLS
Routing Protocol: OSPF, EIGRP, BGP, RIP v2, IPv6 Routing
LAN/WAN Technology: VLAN, VTP, Inter-VLAN routing, STP, RSTP, PVST, 802.1q VLAN Trunking, Frame Relay, MPLS, ATM, PPP; Default Gateway Redundancy with HSRP, GLBP and VRRP
Network Security: PPTP/L2TP/IPSEC/SSL VPNs, Draytek Security Firewalls, Cisco ASA/PIX Firewalls, Fortigate, NAT/PAT, Commtouch Content Security Management, ACLs, port security
Miscellaneous: Drupal, C, Assembly, SQL, PHP, Perl, Unix Shell Scripting; Oracle 8/9i/10g/11g, MS SQL Server, MS Access databases; Linux, HP-UX, Sun Solaris, Backtrack 4/5 OS; Pardot; Netsuite
HONORS AND AFFILIATIONS
Awarded the Deans Research Merit-Based Scholarship at NYUPoly.
Member of the cyber security club at NYUPoly.
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