Customer Service Secondary School

BRETT SERES

*** ******* ****, *********, *******, N3C 3C5

Phone: 519-***-**** • Email: *****.*****@*****.***

PERSONAL PROFILE

Hard working and self-driven, able to complete tasks in a timely fashion

Efficient at organization, time management and multi-tasking abilities

Excellent interpersonal skills; enthusiastic, friendly, polite and approachable individual

Hands on

EDUCATION

Diploma of General Business Conestoga College 2012-2014

Graduated on the Deans Honor List

Excelled in courses such as; Marketing, Accounting, Project management, Small Business Management, Sales, Human Resources and Organizational Behaviour.

Skills learned include;

oWorking and collaborating in a group to complete project objectives.

oAccounting fundamentals.

oManaging a project from start to finish.

oRepositioning and marketing a product.

oUnderstanding how employees are motivated.

oTechniques to make sales in a business environment.

Ontario Secondary School Diploma Jacob Hespeler Secondary School 2008-2012

Excelled in all Academic level classes.

Elective courses included Gym, Intro to Business, Tech, Guitar, Small Engines, Business Management, Accounting, Law.

EMPLOYMENT HISTORY

Security System Installation Specialist Private Eye Spy Shop 2016-present

Skills and responsibilities learned

oCritical thinking.

oProblem solving.

oWorking in a team.

oAbility to improvise.

Parts Manager/Customer Service C.A.S Power Marine Ltd. 2011-2015

Skills and responsibilities learned

oManaging store inventory and reordering.

oSales experience

oOrganizing store layout.

oOrganizing and completing customer requests.

oSatisfying customer needs.

oProvide solutions to customer problems.

oParts lookup.

oWorking in a fast paced, high stress environment.

oWorking as a team to ensure work is completed in a timely manner.

oPrioritizing work load to maximize completion rate.

oAttention to detail.

oMultitasking.

Baseball Umpire Hespeler Minor Softball Association 2011-2014

Skills and responsibilities learned

oConflict resolution.

oLeadership skills.

AWARDS

Deans Honour list Conestoga College. 2012-2014

Honour student in grade 9, 11 and 12 . 2010-2012

Law Award Jacob Hespeler Secondary School.

Multiple Good Sportsmanship Awards for hockey.

HOBBIES/ INTERESTS

Boating.

Off-Roading.

Hockey, Baseball.

Outdoor activities.

VOLUNTEER EXPERIENCE

The Life Center Church Jr. High group

oOrganize and held special events.

Canadian Bible Society

oGeneral Labour

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate