front desk attendant

Jean D. Marseille

*** **** ***** ******, *** ** Tel: 917-***-****

Bronx, NY 10457 E-mail: ********@*****.***

[Objective] To acquire a permanent position as a front desk attendant.

[Experience]

Sept. 2012-Present Kensington Event Staffing – [Temp Agency Food Caterer] New York, NY

I assist the staff with pre-event preparations and post-event clean ups. This includes setting up and breaking down tables and chairs after the event. April 2012-Present Choice Hospitality – [Temp Agency Food Caterer] New York, NY

I get assigned to different teams of food servers at various catering events. Although, I occasionally work alone during small events with fewer staff. Sept. 2011-Feb. 2013 Metro 1 Loss Prevention Services – [Security Officer] New York, NY

Monitored the front desk and front door at various retail locations.

Stood at the bag check counter to verify receipts after the purchases.

Roamed the multiple floors at the stores to deter merchandise theft.

Assigned to protect and secure luxury items at Sotheby’s auction house, while standing for a long period of time.

July 2010-Oct. 2011 Lakay Legal Services – [Administrative Assistant] Brooklyn, NY

I volunteered by assisting the president with daily tasks such as organize weekly programs, contact clients, and order office supplies. Feb. 2010-July 2010 U.S. Census Bureau – [Census Taker Temporary] Bronx, NY

Traveled door-to-door to residential homes in order to gather confidential census survey data.

Dec. 2008-Oct. 2009 DISH Network – [Customer Service] Queens, NY

Respond to high volume phone calls at the company’s international call center in both English and French.

May 2008-Sept. 2008 Oliver Staffing [Temp Agency – Proxy Solicitor] New York, NY

Worked in a call center making outbound phone calls to Fidelity Investments shareholders to record proxy votes.

Nov. 2007-May 2008 Companion Emergency Response – Customer Service New York, NY

Answered high-volume of inbound phone calls at a large call center to address technical and billing questions.

Jan. 2004-Nov. 2007 Copy Quest Inc. – [Customer Service] New York, NY

Provided customer service by copying documents, sending faxes, and printing electronic files from the computer.

Nov. 2002-Dec. 2003 AmeriGroup Health Plan – [Customer Service] New York, NY

Answered high-volume inbound phone calls from plan insurance members in English and French.

[Education]

Sept. 1996-June 2002 New York City College of Technology/CUNY Brooklyn, NY

Received Bachelor’s Degree in Communication Design [June 2002].

[Skills] Bilingual Speaks English & French.

Skilled in Microsoft applications such as Word and Excel (Mac/PC).

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