High School Sales
Resume:
KEONTA GRAY
HOUSTON TX *****
*************@*****.***
Summary: Enthusiastic and diligent employee with a Retail and Security background. Adept at maintaining cordial and professional relationships with colleagues, customers, and supervisors. Able to function very well independently or as part of a team. Adept at monitoring large locations through surveillance cameras, removing problem customers without disrupting other customers and lowering the losses due to theft in any situation.
Experience: SECURITAS SECURITY HOUSTON TX
Security Guard 04/2015 to 08/2015
Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries.
Patrolled, periodically, buildings and grounds of industrial plant and commercial establishment, docks, logging camp area and work sites.
Examined doors, windows and gates to ensure that they were secure.
Warned violators of rule infractions, such as loitering, smoking and carrying forbidden articles.
Apprehended violators.
Inspected equipment and machinery to ascertain if tampering had occurred.
Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.
Observed departing personnel to guard against the theft of company property.
Sounded alarm and called police and fire department by telephone in case of fire and presence of unauthorized persons.
Permitted authorized persons to enter property.
Registered at watch stations to record time of inspection trips.
Recorded data, such as property damage, unusual occurrences and the malfunctioning of machinery and equipment.
Performed janitorial duties and set thermostatic controls to maintain specified temperature in buildings and cold storage rooms.
GC SERVICES HOUSTON TX
FLOOR SUPERVISOR 06/2012 to 10/2015
Supervised and coordinated activities of workers engaged in collecting overdue payments for charge accounts, credit card accounts, and loans.
Reviewed delinquent account records to determine which customers were contacted for collection of overdue accounts.
Organized collection work load according to degree and amount of delinquency and assigned accounts to workers for collection.
Supervised a team of twelve employees, scheduled work hours, resolved conflicts, determined salaries.
Updated and documented work procedures.
Prepared collection statistics reports for management.
Conducted annual performance reviews of subordinates.
CATO HOUSTON TX
ASSISTANT MANAGER 09/2008 to 03/2012
Managed retail store and supervised employees.
Formulated pricing policies on merchandise according to requirements for profitability of store operations.
Coordinated sales promotion activities.
Prepared and directed workers preparing merchandise displays and advertising copy.
Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.
Ordered merchandise and prepared requisitions to replenish merchandise on hand.
Supervised four to five employees, scheduled work hours, resolved conflicts, determined salaries.
Ensured compliance of employees with established security, sales and record keeping procedures and practices.
Answered customer complaints and inquiries.
Locked and secured store.
Education: HASTINGS HIGH SCHOOL HOUSTON TX
BUSINESS 2009
PENNFOSTER HIGH SCHOOL HOUSTON TX
HIGH SCHOOL DIPLOMA 2010
License: Well-organized and efficient.
Strong training skills.
Self-motivated and assertive.
Work well in a high pressure environment.
References: Available upon request
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