Customer Service Management

Ivan Mosqueira sr.

**** * **** **. ********, AZ. 85303 602-***-****) *************@*****.***

Objective

To be able to utilize all my knowledge and experience to add to your already high standards and be part of your success in serving your clientele.

Education

University of Mexico (UNAM)- attended 2 years, did not graduate

E L I Management training

Law & Business Management

(GPA 4.0) training in business development, business ethics, OSHA standards Experience

From 2009-2016

[Area Manager] KELLERMEYER BERGENSONS SERVICES Ohio serving Phoenix Managed and organized contractors in providing janitorial services within retail stores. Maintained direct interaction with clients and resolved any issues that arose. Anticipating clients needs as well as inspecting and ensuring all equipment was in proper working condition. From 1991-2009

[District Supervisor] AMERICAN BUILDING & MAINTENANCE Tempe, AZ. Managing, organizing, and training of all direct employees and their supervisors. Ordering of supplies and equipment. Maintaining budgets at each sight and turning all information over to payroll. Sights include Industrial, Medical, and commercial buildings (High-Rise). Developed client relationships.

2

Awards and Acknowledgments

OSHA training certification, Civil Treatment for Managers award, and Central Service Technician certification at St. Joe's. I have over 35 years of experience within the Management field.

As an addition to my janitorial experience, I have served as a licensed private investigator to two agencies and managed the security force in one of those.

I've also served as a loss prevention officer for the Jack Eckerd Corporation in Georgia

Contact this candidate