Executive Project Management

Lisa A. Pontarelli

* ******** ****** *** *** Providence, RI 02903

Telephone: 401-***-****

Email: **************@*****.***

Professional Profile

Core competencies include:

Executive Director

Budget Development Marketing Account Management Strategic Planning Grant Writing

Deputy Chief of Staff

Admissions Director – Long Term Care Facilities

Key Achievements

Led key initiatives to improve business work flow, delivery of services and increased profit margins

Managed multimillion dollar budgets, structured business goals and objectives outlined by strategic planning

Implemented multi-level marketing campaign to increase revenue and referrals

Facilitated public information sessions at hospitals, senior centers and 55 and older communities as well as attended trade shows to present initiatives that I was directing

Developed relations with all communities to create a steady referral source

Developed a business model based on scheduling eligibility and billing that resulted in annual revenue of 2.5 million dollars

Increased patients served from 1,200-3,500

Improved annual operations budget by 25% - This was accomplished by tripling facility contracts, referrals stream, implementing a weekly billing and schedule model

Became a member of state organizations to have increased exposure as a health care leader

Appointed to the Rhode Island Oral Health Commission by Lieutenant Governor Roberts

Implemented electronic billings for all third party billing insurance vendors

Developed STOP: Senior Tax Opportunity Program to assist senior citizen homeowners that were in danger of losing their homes to tax sale

Instrumental in establishing Senior Computer Learning Centers in senior high rises and community centers

Redeveloped the annual Mayors in the Park event to include 9 corporate sponsors

Identified community leaders for 37 Boards and Commissions. Coordinated and scheduled swearing in of appointees by the Mayor and filed charter required paper work to meet deadlines with the City Clerk

Increased revenue 100% from fees of required state registrations of health clubs

Scheduled and coordinated state wide education forums at 175 senior living communities

Career History

Dental Director Carelink Wisdom Tooth Mobile Dentistry

2011-2016

Responsible for coordination, planning, scheduling and billing of the oral health clinical team to provide care to 3,500 patients in 56 nursing homes

Supervised a clinical team of 20

Participated in coordination and development of RI Oral Health strategic plan

Deputy Chief of Staff for Special Projects, City of Providence

2003-2011

Developed a department to serve the elderly residents of Providence

Hired, trained and supervised a staff of 12

Supported major projects in the development and coordination of partnerships: Senior Tax Opportunity Program; Senior Computer Learning Centers; Mayors Day in the Park

Assistant Executive Director Consumer Protection Unit

Office of Rhode Island Attorney General

1993-2003

Coordinated and responded to written complaints from unsatisfied Rhode Island residents

Appointed by Attorney General Sheldon Whitehouse

Scheduled annual renewal calendar of 95 health and wellness sites

Implemented an expiration schedule for each site to prevent registrations from lapsing and putting owners in jeopardy of violation of Rhode Island General Law

Developed annual statistical reports for the Attorney General’s meeting and strategic plan

Family Services of Greater Fall River

Clinical Director Guardianship Services

1987-1993

Responsible for all phases of guardianship appointments, referrals, competency evaluations, financial and health decisions

Worked collaboratively with long term care, the court system and home care agencies to ensure proper care plans were implemented

Education

Bachelor of Science

Salve Regina University, Newport RI 1985

School of Social Work – 12 credits towards Masters

University of Connecticut, West Hartford CT 1987

School of Social Work – 9 credits towards Masters

Rhode Island College, Providence RI 1989

Further Skills

Microsoft Office including:

Project

Power Point

Excel

Basic knowledge of Spanish

References available upon request

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