MR. ROBERT JAKES

**** ******* *****

Troy, MI ***83

248-***-****

SUMMARY

• A seasoned and detail oriented programmer analyst with 40+ years’ experience in data processing.

• Proficient in QA procedures for the implementation of new product releases

• Developed test strategies and test plans, recorded and executed test scripts, and logged any defects using JIRA. The test plans included UAT, SIT, Regression and Performance.

• Experienced in the use of SDLC methodologies, especially Waterfall and Agile.

• Proficient in COBOL coding, testing, documentation, customer support, and DB2 & IMS applications.

• Successfully led the development and maintenance of on-line and batch applications.

• Provided technical support to application programming staff.

TECHNICAL SKILLS

Testing Tools

QA Hiperstation

Software

DB2, COBOL/COBOLII, IMS DB/DC, CICS, JCL, Easytrieve, TSO/ ISPF, SPUFI, MFS, Endevor, CA7, Librarian, Panvalet, File-Aid, Xpediter, SYNCSORT, IBM utilities, Microsoft Office utilities, VISIO, PC programs

Scripting

QA Hiperstation (for automated testing)

Programming

SQL, COBOL

Bug Reporting

ClearQuest, JIRA

EDUCATION:

Bachelors of Computer Science – University of Alberta, Edmonton, Alberta, Canada

Masters of Computing Science, - University of Alberta, Edmonton, Alberta, Canada

PROFESSIONAL SKILLS

January 2016 - Current

Looking for New Opportunity

Strategic Staffing Solutions – Detroit, MI

Auguat 2015 – December 2015

QA Analyst/Tester

Worked on a contract at Blue Cross, supporting the mainframe back end implementation of a Quote Management system.

Designed and executed SIT test cases, covering all aspects of the back-end system, concentrating on Audit Reporting.

Aided in resolving COBOL programming and JCL issues for the Development team.

May 2015 – August 2015

Looking for New Opportunity

March 2015 – May 2015

TekSystems – Southfield, MI

Business Analyst

Worked on an assignment at Ford Motors, analyzing processing involved in the VSC system.

Developed scenarios of changes needed for decommissioning of the Order Control portion of the system.

Environment: IBM mainframe, MVS, DB2V11, COBOL-II, VSAM, CA7, EXCEL, WORD, VISIO, WINDOWS 7, Microsoft

Outlook, AGILE

October 2014 - February 2015

Searching for jobs

Note: Compuware Corporation covered my salary from 10/15 to the middle of 12/15

June 2001 – October 2014

Compuware Corporation - Detroit, MI

QA Analyst

In charge of Quality Assurance for specific new product releases of File-AID/DB2.

Developed and executed UAT, SIT, performance and regression test plans to verify that new releases of the products did not degrade the performance when compared to previous releases.

Wrote and executed test scripts to support QA processing, using QA Hiperstation for automated testing.

Senior Consultant

In charge of supporting Ford Packaging & Inventory COBOL IMS & DB2 systems.

Designed, coded and implemented major COBOL enhancements to both on-line & batch systems, involving interaction with the Ford customers.

Provided consulting to other team members on IMS & DB2 techniques.

Environment: IBM mainframe, MVS, IMSV7 DB/DC, DB2V11, COBOL-II, EXPEDITER, EXCEL, WORD, VISIO, WINDOWS 7, Microsoft Outlook, JIRA, QA Hiperstation, JIRA

April 1998 – May 2001

Kmart – Troy, MI

Systems Engineer

Supported and maintained a COBOL IMS Purchase Ordering system, involving heavy interface with the Import user group.

Designed and implemented a new series of allocation flow-thru reports.

Implemented a new DB2 table on a Kmart CPU where no DB2 table had been used before.

Worked on design & COBOL coding for a major project to expand an Ordering system to allow more than 15 Distribution Centers.

Environment: IBM mainframe & PC, MVS, IMS DB/DC, DB2, COBOL-II, EXPEDITER, EXCEL, WORD, VISIO-5, WINDOWS, Microsoft Outlook

October 1997 – April 1998

CDI Information Services – Troy, MI

Consultant

Analyzed and coded COBOL on-line and batch programs for an IMS/DB2 Mexico Customs system.

Interfaced on a daily basis with the customer in Mexico.

Designed and created batch Easytrieve/SQL reports, to be routed to the printers in Mexico.

Environment: IBM mainframe & PC, MVS, DB2V4, COBOL-II, EXPEDITER, EXCEL, WORD, VISIO-5, WINDOWS ‘95, Lotus NOTES

May 1997 – October 1997

Perot Systems - Troy, MI

Associate (specialist)

Analyzed and coded non-response COBOL MPP’s, and researched interface requirements for an IMS/DB2 Warehouse/Order-Processing system.

Environment: IBM mainframe, COMPAQ PC, MVS, DB2V4, COBOL-II, EXPEDITER, EXCEL, WORD, VISIO-4, WINDOWS ‘95, CCMAIL, PROFS

October 1994 – April 1997

EDS - Southfield, MI

Software Engineer

Designed and implemented major COBOL enhancements for the Canadian portion of a Trade Management system.

Responsible for the installation of the SQL interface to EASYTRIEVE for use as a reporting tool.

Acted as the front-end for requests, liaising with the customer on a daily basis, and determining their requirements.

Responsible for development of ad-hoc Trade Management DB2 reports (including documenting the processes involved), and the design & implementing of a purge process for major DB2 tables.

Environment: IBM mainframe, COMPAQ PC, MVS/XA, DB2V4, COBOL-II, EXCEL, WORD, POWERPOINT, WINDOWS, Lotus NOTES, EASYTRIEVE/SQL

April 1994 – October 1994

SYNTEL, INC - Detroit, MI

Senior Consultant (Team Leader)

Designed and implemented major enhancements for an Automobile Prototype COBOL DB2 system.

Analyzed programs to improve efficiency, and designed changes to DB2 tables.

Acted as Team Leader for redesigning the IMS Build database and changing all affected COPYLIBS/Programs due to expansion of the Build ID.

Environment: IBM 430x, IBM PC, MVS/XA, DB2, IMS DB/DC, COBOL-II, EXCEL, WORDPERFECT, WINDOWS, PROFS

January 1990 – April 1994

June 1987 – October 1987

CUTLER/WILLIAMS - Dallas, Texas

Senior Software Engineer

Acted as Team Leader in the development of General and Detailed Design of the appointment/court scheduling portion of a Child Support system in an IMS/DB2 State Government environment.

Led the detailed design and coding effort of the Case Maintenance portion of the system. This involved extensive use of a LAN, and various PC/mainframe software packages (Excel, Windows, WordPerfect, FLOW-3, Micro Focus WORKBENCH, TELON, COBOL-II).

Developed TELON batch/online COBOL-II programs for the Caseload Reassignment, Case Application Add/Update, Caseload Sample Reporting & Quality Control portions of a welfare/foodstamps system in a CICS/IMS environment.

Won an award as top consultant for the company during 1992.

Developed a DBASE-IV SQL system for gathering and processing recruiting data.

Wrote TELON batch/online CICS/DB2 COBOL programs for Escheat and Contracts Administration systems.

Added functionality to existing on-line TELON screens.

Performed troubleshooting duties, resolving unit & system test problems.

Evaluated MICROFOCUS WORKBENCH for use as a PC/Mainframe testing tool for COBOL, COBOL-II, CICS, DB2 and IMS applications.

Designed, programmed and implemented online Guarantor & Forbearance programs as part of a major Delinquency Management system.

Created detail design specifications and screen layouts for an Automated Loan Origination system.

Environment: IBM 430x, IBM 308x, IBM PC, MVS/XA, VM, DB2, TELON, COBOL, COBOL-II, OS/2, MICROFOCUS WORKBENCH, SAS, DBASEIV, EXCEL, FLOW-3, WORDPERFECT, WINDOWS

November 1987 – December 1989

TEXAS INSTRUMENTS - Plano, Texas

Senior Programmer/Analyst

Designed, programmed and implemented online/batch COBOL Purchase Agreements enhancements for US and overseas sites.

Aided in the installation of the Purchase Agreements system in Japan as part of a large Semiconductor Business Systems installation.

Wrote and tested COBOL-II DB2 programs as part of a Returned Materials System installation.

Environment: IBM 309x, IMS DB/DC, COBOL-II, DB2, CODESTAR, OS/MVS, TSO/ISPF

November 1985 – May 1987

DOME PETROLEUM - Calgary, Alberta

Senior Systems Analyst

Responsible for design through implementation of a major COBOL Payroll and Human Resources system.

Designed and implemented enhancements to Payroll and Savings Plan programs to reflect tax changes.

Led effort for major redesign of an Allocation Cost Center database.

Responsible for the design of enhancements to various Corporate Accounting and Accounts Payable programs, screens and DB's, using TELON.

Environment: IBM 303x, IMS DB/DC, COBOL, TELON, OS/MVS, TSO/ISPF, MFS

June 1980 – November 1985

SOFTWARE SERVICES

Acted as senior IMS Consultant/Analyst/Programmer for the design and implementation of a COBOL online Billing system, and writing/testing of Contract/Equipment Load programs.

Responsible for design and implementation of the Payroll portion of a Human Resources system as part of a project team at ARAMCO.

Maintained the integrity of a data-element dictionary in the role of team data administrator.

Designed/implemented a 7-program Wage and Salary Survey system, and maintained/upgraded a Retail Trade system, in the role of Lead Analyst.

Acted as Project Manager for DOS/26 to DOS/VS and DOS/VS to OS/VS1 conversions for Insurance and Financial systems.

Environment: IBM 303x, IMS DB/DC, COBOL, OS/MVS, DOS/VS, DOS/26, BTS, MFS

April 1978 – June 1980

ALBERTA GOVERNMENT TELEPHONES - Edmonton, Alberta

Senior Programmer Analyst

Designed and implemented the first phase of a new Payroll & Personnel system as part of a project team.

Wrote and tested the major data gathering programs for this system.

Responsible for design & implementation of the Menu and Security functions of a new Accounts Payable system.

Environment: IBM 3031, COBOL, IMS DB/DC, TSO/ISPF

September 1976 – April 1978

R. ANGUS COMPUTER SERVICES - Edmonton, Alberta

Programmer/Analyst

Installed payroll package for two clients (after major changes) and the MSA Sales Analysis package for a remote client.

Designed and implemented a Benefits Tracking & Reporting system to enhance the existing Payroll package.

July 1973 – September 1976

INDEPENDENT CONSULTANT

Programmer/Consultant

Designed and implemented actuarial programs for an actuarial consulting firm in Vancouver BC

Designed and implemented PL/I programs for a railroad company in Vancouver BC

Acted as main support analyst for an insurance company in Toronto, Ontario

July 1969 – July 1971

CUSO THAILAND - Bangkok, Thailand

Data Processing Consultant

Designed/installed a COBOL payroll system for a scientific research institute.

Taught basic COBOL to the workers in Thailand so they could maintain the system.

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