Customer Service Professional Experience

Eunique Boyd

**** ******* **. ● North Las Vegas, NV 89031 ● Cell: 702-***-****● Email: ***********@*****.***

Customer Service Representative

KEY SKILLS

Written & Spoken Communication ●Great Customer Service ● Fast learner ● Professionalism ●Typing 35 wpm ● Ability to work in a fast pace environment ● Microsoft Word/Excel ● Computer Literacy ●Universal Precautions ● Telephone Techniques ● Appointment Scheduling

EDUCATION

Milan Institute (Las Vegas, NV)

Medical Assisting, 03/2012 – 10/13

American Heart Association (Las Vegas, NV)

CPR, First Aid, AED Certified, 07/2013 – 07/2015

Externship

Clinical Infectious Disease Specialist, 10/2013-12/2013

PROFESSIONAL EXPERIENCE

Cannery Casino Las Vegas, NV Beverage Server 05/2015-03/25/2016

Take drink orders

Serve drinks in timely manner

Verify Identification for age verification.

Gain knowledge of different cocktails.

Assist bartenders when needed.

Mixing drinks.

Greeting guests with welcoming smile.

Urgent Care Extra Las Vegas, NV Medical Assistant 03/2014-03/2015

Greeted Patients with a warm smile

Collected insurance information and co-pays.

Verified insurances to ensure payment

Rooming patients and taking vital signs

Cheddar’s Casual Café Evansville, IN Hostess/Server 10/2011-01/2013

■ Excelled in taking orders and serving food in a timely manner.

■ Demonstrated professionalism in answering telephone calls and the ability to work fast pace.

■ Calmed upset/angry customers and seated them as quickly as possible.

■ Consistently praised by management for the hard work and dedication to the employees attention to detail, great customer service delivery and team-player attitude.

References Available Upon Request

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