Customer Service Manager

JIE MARIE D. TAMAYO

**** ********* **. ****. *********, Makati City

Email: ********.********@*****.***

Contact no.: 091*-***-****/091*-***-****

Objectives:

To work in established company, where my skills and abilities can be apply effectively. Educational Attainment:

Tertiary: Far Eastern University

Nicanor Reyes St. Sampaloc, Manila

BSBA major in Financial Management

2009-2013

Secondary: Ignacio Villamor High School

2005-2009

Pasig,lane St. San. Andres, Manila

Elementary: Margarita Roxas de Ayala Elem. School

Francisco St. Sta Ana, Manila

1999-2004

Personal Information:

Age : 23 years old

Gender : Female

Civil Status : Single

Birth Date : July. 29, 1992

Height : 5’3’’

Weight : 100lbs.

Religion : Roman Catholic

Citizenship : Filipino

Skills : Computer Literate

Language : Tagalog and English

Work Experienced:

Blue Dot Solution Inc.

Quirino, Taft Avenue Manila

June 2010- October 2011

Position: Customer Service Outbound

Task Handled:

Handling Lead Generation to Asian & European Country’s for a Survey Type Account. Quest Asia Inc.

Magallanez, Makati City

October 2011-february 2012

Position: Customer Service

Task Handled:

Handling Local Account,

Assisting client's inquiries and questions.

American Technologies Inc.

Shaw boulevard,Mandaluyong City

October2013-June 2015

Position: Account Executive

Task Handled:

Meeting clients to discuss their needs

Working with account planners to devise a campaign that meets the client's brief and budget

Presenting campaign ideas and costing to clients

Negotiating with clients, solving any problems and making sure deadlines are met

Keeping in contact with the client at all stages of the proposals.

Managing the account's budget and invoicing the client

Making 'pitches' to win new business

Pan Pacific Computer Center

Grepalife Bldg. Sen Gil Puyat Ave. Makati city

Position: Account Manager

June 2015- Present

Task Handled:

Managing the account's from Yuchengco Group of Companies.

Meeting clients to discuss their IT requirement needed.

Manage existing clients and maintaining the relationship to meet the sales objectives.

Checking and reporting on the sales progress

Keeping in contact with the client at all stages of the proposal.

Assisting their needs and inquiry.

Character References:

Eugene Crisostomo

Merville, Paranaque city

Managing Director Medaccess inc

Contact no.: 091*-***-****

Racquel Octera

Pasig City

Account manager in Pan Pacific Computer Center

Contact no.: 099*-***-****

I hereby certify that the above information is true and correct to the best of my Knowledge and beliefs. Jie Marie D. Tamayo

Applicant

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