Software Test Engineer

YOUSEF ALHUNAIDI

**** ***** *****, *********: 561-***-****

Lake Worth, FL 33463 E-mail: ********@*****.***

SUMMARY

Results-oriented, self-motivated lead software quality assurance and system test engineer with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes with excellent written and verbal communication skills.

Experience includes manual and automated testing in the industries of communication, telecommunication and information technology security.

PROFESSIONAL EXPERIENCE

Thales e-Security Inc., Weston, Florida 8/2008 – Present

Test Engineer.

Quality Assurance Group

System test lead for new generation of PCIe card hardware security module that provides secure environment for hardware device and key managements operations.

Member of agile Scrum team.

Perform manual and automated testing for information security systems to ensure product requirements are met, the product is free of significant defects and risks are identified.

Test the product functionality on different operating systems such as SUSE Linux, Ubuntu and Windows.

Perform network testing for the information systems security products using TCP, UDP, SSL/TLS protocols.

Uses Atlassian Stash, Jira, RMsis, and Confluence to document requirements, create and maintain test cases, document product issues, and document and retrieve project information and release images.

Use SourceTree and GIT to maintain automation test scripts changes and retrieval.

System test lead for data encryption network security systems that use Ethernet and SONET technologies.

Create and maintain automated testing scripts using Python, C# and Quick Test Pro for hardware security modules.

Read, interpret, and analyze technical manuals and high level requirements documentation.

Use network system equipments to assist in system testing such as Ethernet and SONET traffic generators and monitors Digital Lightwave and Anritsu CMA5000, WireShark, BillSniff, Cisco router, and programmable switches.

Provide project management with the manpower and schedule estimates for testing and QA activities.

Perform product network vulnerability testing using Paros and Nessus network scanner applications.

Participate and contribute to product Requirements Reviews and Design Reviews.

Create test planning, test specifications and test reports using Caliber RM tool and Microsoft Office.

Report software defects and enhancements using Start Team tool and Jira.

Was the system test lead for the PCI compliance project for the payment hardware security modules PayShield9000 and HSM8000.

Worked on the implementation of AES to the PayShield9000 as system test engineer.

Build, managed and maintained network test environment in the lab for Layer 2 cryptographic network devices and test equipments.

SOUTH FLORIDA WATER MANAGEMENT DISTRICT., Wellington, Florida 04/2008 – 8/2008

Sr. Technical Support

Provide timely quality field data in support of the District mission to manage the water resources of South Florida.

Solve problems to the component level.

Use state of the art water management system technologies that include RF Telemetry, Programmable Logic Controller, Analog Sensing Devices, Serial Digital Interface sensing Devices, and Ultrasonic Velocity Meter technology.

Install, test, evaluate, maintain, adjust for optimum performance, and repair malfunctions in supervisory control and data acquisition technical equipment.

Analyze and interpret test data, write technical reports and develop graphs or charts to describe operating characteristics, failures, and limitations for the engineers to consider.

SIEMENS ENTERPRISE NETWORK, ICN., Boca Raton. FL 04/2005 – 09/2007

Product Support Test Group

Support the communication network and applications of the Voice over IP soft switch, HiPath8K (Linux based server).

Perform Rolling Upgrade/Downgrade software, File System Restore, and System Backup for HiPath8K.

Setup equipment (e.g. SIP Phones, Cisco ATA, Comdasys proxy, Mediatrix gateway) and networking configuration (e.g. DHCP, DNS, TCP, and VPN management) for test environment.

Analyze network protocol signaling (i.e. use Ethereal for SIP, MGCP and QSIG messaging).

Provide regression test of features and report defects using Clear Quest.

Provision HiPath8k to interwork with IP Unity (i.e. Media Server).

Test emergency software patches and maintenance releases.

Document the test cases result via Mercury tool.

MOTOROLA, INC., Plantation, FL 2001 - 02/2005

(Global manufacturer and distributor of wireless technology)

Software System Test Engineer.

iDEN Software System Test Group

Develop new manual and automated test scripts for iDEN radios features.

Maintain and optimize existing manual system test scripts of iDEN radios features.

Test iDEN radios that involve GSM and GPRS protocol.

Use Clear Case for creating and maintaining files and directories.

Use AT commands for mobile circuit data testing.

Perform communication testing for software upgrade utilities using RS232 and USB connection.

Perform PPP and circuit data communication testing.

Perform manual testing on all iDEN subscriber radios, associated applications, software upgrade utilities and accessories.

Provide system test roll up report for software upgrade utilities testing.

Log bugs and generate a RAM dump for mobile software reset.

Inspect manual test scripts and requirements of product features.

MOTOROLA, INC., Boynton Beach, FL 1993 - 2001

(Global manufacturer and distributor of wireless technology)

Development Electrical Engineer 2000 - 2001

Smart and Connected Product Group

Provided Digital and RF support to maintain paging and messaging products portfolio. Updated current products with newer, lower cost and more reliable hardware components. Solved customer technical complaints and concerns.

Performed testing and troubleshooting.

Improved product battery life by 69%.

Achieved replacement of three parts that reached end of life ahead of schedule and with reduction in cost.

Identified cost reduction for product that resulted in savings of $36K per year.

Met with vendors, evaluated products, and compiled product evaluation reports.

Participated in achieving ship acceptance of new product.

Performed product accelerated life test to evaluate product integrity.

Evaluated paging product software tool of tuning and reading/writing product options.

Certified editor for import and export classified product release.

Released and updated component specification documentation.

YOUSEF ALHUNAIDI PAGE 2

MOTOROLA (CONTINUED)

Development Electrical Engineer 1999 - 2000

Smart and Connected Product Group

Participated in the development of one way alphanumeric critical market product. Implemented Digital and RF testing, failure analysis, improved product performance, generated technical documentation, and conducted training.

Obtained product optimum microprocessor bus speed to improve page sensitivity.

Evaluated product unit code plug map using Hex editor software tool.

Performed RF testing of Simulcast, adjacent channel, and page sensitivity.

Modified shield placement in product VHF band receiver to reduce noise and improve page sensitivity by 33%.

Developed training plan and presentation for product technical support group and service centers.

Provided pilot failure analysis.

Compiled and generated product hardware quality assurance documentation.

Work with Component Technology Engineering group to resolve components quality issues and identify root cause of issues.

Work with the Component Technology Engineering group to identify alternate sources for components.

Product Electrical Engineer 1997 - 1999

Technical Operations, Paging product Group

Supported the manufacturing of new and existing products. Duties included: failure rate reduction, manufacturing cycle time reduction, product reliability and quality assurance, process characterization, and providing technical leadership to technicians.

Improved product quality by 74%.

Reduced product laser tuning process cycle time by 15 seconds and reduced cost by $0.19 per unit.

Implemented a product troubleshooting manual and rolled out to technicians and service centers.

Participated in design of experiment to evaluate product RF test station and improved its functionality.

Prevented damage of product inner connectors’ with improvement of 70%.

Coordinated product LCD diffuser rework with suppliers in China preventing parts shortage and product order backlog.

Interface with System Test Engineering group to setup equipments using RS232 communication.

Organized technical products transfer to other Motorola facilities and outsource companies.

Coordinated weekly product quality presentations.

Provided mentoring and technical leadership to new engineers and technical support group.

Generated standard operation procedure for production test stations.

Issued technical documentation and reports.

Manufacturing Product Technician 1993 - 1997

Engineering product support, paging product Group

Provided troubleshooting to component level.

Provided technical training and leadership to product support technicians.

Participated in engineering projects.

EDUCATION

BS, Electrical Engineering, Florida Atlantic University, Boca Raton, FL

Certified Tester Foundation Level by ISTQB.

SOFTWARE/TRAINING

Concepts of Programming Languages, Software Engineering, “C” language, Foundation of Computer Science (C Data Structure and Algorithm Analysis, Pascal, Assembly, Fortran, Linux, Unix system, CDMA Concept, Selenium, Robot Framework, GSM Concept, Essential to ADS, Statistical Analysis

Mobile Phones Troubleshooting, Applied RF Theory. Certified International Consortium Agile Certified Professional by the International Consortium for Agile.

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