Customer Service Microsoft Office

ELISHA B MORRIS, II

**** ********** **** • WYNCOTE, PA •19095

267-***-**** • ********@*****.***

Professional Profile

Dependable Billing Specialist with 5-year track record of success in medical records

management. Experienced at reviewing and reconciling accounts, producing and issuing invoice,

and verifying billing accounts. Focused on delivering exceptional results through strong time

management, communication and team work abilities.

Qualifications

Transaction processing Billing and invoicing Computer: Microsoft Office and medical billing software

Account review and auditing Detail oriented

Relevant Experience

Successfully recouped 85% of unpaid fees reported to collections

Often used as lead person in the department

Willingness to go above and beyond normal job duties

EMPLOYMENT

09/2013 to Present Southwest Nu-Stop Inc Philadelphia, PA

Billing Specialist

Coordinate with providers and insurers to facilitate the processing of billing and financial documentation

Reconcile billing or accounting discrepancies, verify and reconcile accounts

Produce weekly reports documenting the status of unresolved billing and financial issues

Manage and assess financial and billing data; enter information into database and conduct data analysis to reconcile or verify accounts

05/2011 to 08/2012 Southwest Nu-Stop Inc Philadelphia, PA

Intern

Conducted Intake process for new clients and organized and kept accurate billing records of clients

Ordered office supplies and assisted with receptionist duties.

05/2010 to 08/2010 Allied Barton Security Philadelphia, PA

Security Officer

Assisted with customer service details for a pharmaceutical company

Monitored Surveillance cameras, conducted rounds of the facility, toured building and secured all doors

EDUCATION

2013 to Present – Chestnut Hill College Chestnut Hill, PA

BS in Business Communications, anticipated May 2016

2015 to 2017 - CPR Certification

2009 to 2012 - West Chester University West Chester, PA

Criminal Justice courses taken.

REFERENCES

References available upon request

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