Sarah K. Miller

*** ******* ****

Westerville, OH 43081

614-***-****

actwe0@r.postjobfree.com

EXPERIENCE SUMMARY

Release manager with the ability to lead multiple projects from inception to completion while gaining support and building rapport with individuals on all levels. Proven success and promotion while maintaining excellent partnerships and positive results. Quick learner, determined and dedicated to growth and success of an organization. Excellent presentation, interpersonal and communication as well as leadership and time management skills. Intention to obtain PMP Certification in the next 12 months.

TECHNICAL SKILLS

Project Management: Project Management Methodology, Project Life Cycle (PLC), System Development Life Cycle (SDLC), Waterfall, Agile, Integrated Product Development (IPD) and Product Management Operating Model (PMOM)

IBM applications: DCalo, Communities, various Notes applications such as LICR and AWSOM, Clearing House, RTC, Ishango

Microsoft Office Applications: Visio, MS Project, MS Excel, MS Word, MS PowerPoint

Other technical knowledge: C#, PHP, HTML/5, CSS/3, Javascript, SCRUM, MySQL, UML Diagrams

EXPERIENCE DETAILS

Release Management – IBM – Dublin, OH – October, 2012 to present

Analytics, Enterprise Content Management

Managed multiple IBM projects such as FileNet Content Manager, Image Services, eDiscovery Analyzer and eDiscovery Manager through fixpack releases.

Assisted the Product Manager with all project deliverables, risk assessment and other issues.

Facilitated meetings and provide status report to stakeholders.

Led teams in planning, communicating, problem solving, and delegation to deliver timely and successful releases.

Managed schedules and status for all product deliverables, being pro-active on issues leading to quick resolutions.

Help pull product data using Ishango. This information is used in monthly reviews and yearly executive reviews.

Create splash screens and labels to be shipped with products.

Experience running code scans and working with a legal team to obtain Open Source Software clearance.

Experience obtaining IBM and other 3rd party software bundling dependency requests and approvals.

Work to resolve software vulnerabilities known as PSIRT's (Product Security Incident Response Team).

Obtain at least 4o hours of education each year.

EDUCATION

Arizona State University – Tempe, AZ

Bachlor of Science - Computer Information Systems

Graduated 2012 with 3.26 GPA

Pickerington North High School – Pickerington, OH

Graduated 2008