Customer Service Manager
Resume:
Richard A Biggs
Bean Station Tn. *7708
Phone: 727-***-****
E-mail: **********@*****.***
Objective:
Supervisory Position
Employment History:
Contracted Labor temporary assignment. December 2015 – January 2016
CMI Corporation Newport Tn.
Preformed Risk Assessments on machinery and the impact to the employee.
Preformed Safety training on work processes.
Upgrade on work processes and material flow.
Contracted Labor temporary assignment. April 2015 – August 2015
Renold / Jeffery Chain Morristown Tn. 37718
Preformed Risk Assessments on machinery and the impact to the employee.
Preformed Safety training for new employee and outside contractors.
Upgraded the MSDS files to the GHS format with hard copies and into the computer program on Renold/Jeffery.com
Assistant Superintendant / Inspection Services June 2000 – March 2015
Parkway Maintenance Inc. Clearwater Fl. 33713
Inspection of 93 buildings for compliance violations, contractor modifications, Life and safety violations, fire code, violations and scheduling corrective actions required for over 10,000 residents.
Provide support to the customer service office for resident’s questions on condominium rules, modification procedures, and maintence concerns in conjunctions with 3rd party vendor complaints.
Safety coordinator with the responsibility to conduct safety meetings contoured to different crew categories’. Carpentry, waste, water, landscaping, utilities, office, pool, golf, recreational center and mold remediation.
Supervised and training provided for: Work procedures, safe work practices and vehicle safety for several departments.
Quality Assurance/ Hazardous Communication Coordinator 1988-2000
Adva-lite, Largo, Fl. 33702
Advalte is a specialty promotional products manufacturer/distributer with operating 3 shifts. They produced AAA batteries, injection molding, extruding, assembly and printing.
Incoming inspection of products, chemicals and materials.
In-process inspection manufacturing and printing.
Responsibility of completing mandatory state and federal reports on the hazardous chemical usage and disposal.
Setup waste water treatment on site to reclaim battery waste.
Preformed plant tours for OSHA, EPA, fire department, vendors and customers.
First 7 years Quality Assurance manager and the final 5 years as Productions manager.
Preformed safety training and safety audits, risk assessments, hazard assessments.
Quality Control Supervisor 3rd shift 1985-1988
Eylthe Corporation, Saint Petersburg, FL. 33702
Realigned inspection criteria for molding processes. Directed and schedules 7 inspectors that inspected 2-3 process.
Completed deeming total quality course.
Education
1974-1976 University of Kentucky
Skills and other qualifications
Numerous courses taken with certification
Microsoft Office
Safety course
Employing training
Body language in the workplace
Member of Toastmasters
References
References are available upon request
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