Timothy C. Bruce
**** ****** ****** ***** *** **-105
Tampa, FL 33625
TEL: 816-***-****
Other: 813-***-****
**********@*****.***
Objective
Results-focused management professional offering more than 10 years of experience in senior-level leaderships for global organizations. Recognized for ability to incorporate innovative management techniques, systems, processes and procedures to enhance business practices, increase productivity, and boost revenues. Talent for forging strong relationships with key decision-makers, other managers, as well as external clients.
Skills
10+ years in Higher Level Management
Microsoft Office Suite
Microsoft Outlook
Able to work under pressure
Able to handle multiple projects at once
Experience in carpentry and construction
Experience
Vice President of Sales and Marketing
04/2011-01/2016 Time Warner Cable Kansas City, MO
Managed a team of 20+ technicians in the Kansas City region
Took sales from last place to 2nd place within the first year
Held 2nd place in overall sales for the Kansas City region throughout tenure
Lead marketing efforts in developing and selling new product packages
Trained field technician personnel through hands-on mentoring to support team growth and expansion
Increased profits and revenues within the first year by acquiring new and former customers
Responsible for knowing how to install cable properly internally and externally on the customer’s property according to company and state requirements
Responsible for inspecting the work of installers and contractors entering homes and business for accurate installation and/or work errors
Responsible for assessing damages caused by installers in order to determine monetary value for the client and negative lost to the company
Evaluated all training techniques of field technicians to improve methods and increase customer satisfaction
General Manager
08/2011-06/2014 Waffle House Kansas City, MO
Increased 45% of sales and revenues
Lowered overall expenditures by 20% increasing profits for the store
Managed 20+ employees for training, coaching, process improvements, and scheduling for store efficiency
Ordered store products for day to day needs
Responsible for handling payroll, store sales, deposits, and overall daily functions for highly competitive environment
Responded to resolve escalated issues for customers
Created and implemented processes for improvement of daily functions
Vice President of Sales and Marketing
08/1998-04/2011 Universal Forest Products, Inc. Harrisonville, MO
Responsibilities included sales, training, coaching, setting goals,
Responsible for traveling 95% throughout the midwest to meet with clients face to face
Set up new stores and demos for lumber and fencing departments for Home Depot and Lowes
Implemented training courses for new hires for cutting and building displays as well as building decks and porches
Responsible for understanding and knowing how to read blueprints
Responsible for knowing and understanding how to treat different types of building materials for longer use and last
1st sales representative within the company to achieve over a million dollars in sales within a year
Responsible for inspecting and approving/denying claims for possible defective products for decks, porches, fences, and/or lumber
Handyman
08/1998-12/2015 Independent Handyman Lees Summit, MO
Painted
Hung sheet rock as well as made repairs to walls
Carpentry
Electrical wiring
Hung doors
Fixed plumbing
Remodeled bathrooms
Trim work
Education
Master’s Degree, Business Management
Florida State University, Graduated 1998
GPA 4.25
Bachelors of Science, Business Management
Florida State University, Graduated 1996
GPA 4.00
References
Available Upon Request