Customer Service Data Entry

Quincy Matthews

Chicago, IL

********@*****.*** - 773-***-****

WORK EXPERIENCE

Driver

Uber - Chicago, IL - March 2015 to Present

Responsibilities

Picked up riders from various points around the city and suburbs and dropped them at their destination timely and safely.

Drove hundreds of miles a day.

Provided great customer service to riders.

Utility Locator

USIC - Chicago, IL - May 2015 to September 2015

Responsibilities

Located underground public utilities such as electricity, gas, cable and telephone facilities Worked outdoors in all weather conditions for 10+ hours a day. Also worked On-Call after hours when customers called J.U.L.I.E.

Documented all work and closed all tickets on laptop. Forty-eight hour turn time ensured I met deadlines every day

Worked out of my“mobile office”, which included a company pick up truck and company laptop. Provided excellent customer service to construction workers, homeowners, and utility companies Located underground public utilities such as electricity, gas, cable and telephone facilities Worked outdoors in all weather conditions for 10+ hours a day. Also worked On-Call after hours when customers called J.U.L.I.E.

Documented all work and closed all tickets on laptop. Forty-eight hour turn time ensured I met deadlines every day

Worked out of my“mobile office”, which included a company pick up truck and company laptop. Provided excellent customer service to construction workers, homeowners, and utility companies Data Entry Clerk

Root Brothers Supply Co - Chicago, IL - July 2014 to November 2014 Responsibilities

Read source documents such as sales reports, or bills, and entered data in specific data fields using keyboards or scanners.

Compiled, sorted and verified the accuracy of data before it is entered. Locate and correct data entry errors. Entering up to 500 accounts/day. Used 10 key

Loaded and unloaded delivery trucks. Drove forklift, used hand trucks, and pallet jacks Notary Signing Agent

Self Employed - Chicago, IL - February 2012 to July 2014 Responsibilities

Called borrowers and lenders to set up loan signings. Oversaw the signing of real estate loan documents. Ensured that the borrower signs, initials, and dates the loan documents in all appropriate places Provisioning Agent / Ramp

Southwest Airlines - Chicago, IL - November 2007 to February 2012 Responsibilities

Stocked aircraft cabin interiors for flights with equipment and supplies such as literature, beverages and food Organized warehouse materials (for example, pallets, product shells); operated powered equipment (for example, forklift) and manual equipment (for example, pallet jack); Handled all aspects of loading, unloading 70lb+ baggage, cargo airmail, air freight Operated and drove motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory truck and de-ice trucks;

Merchandising Specialist

Macy's - Chicago, IL - May 2007 to November 2007

Responsibilities

Replenished, faced, and rotated product; built, changed, and took down product displays; maintained product signage; cleaned product space;

Maintained store racks, shelves, and displays

Transported product between backroom and the display floor EDUCATION

BA in Sociology

The University of Illinois at Urbana Champaign - Champaign, IL 2000 to 2006

SKILLS

Computer Skills (10+ years)

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