Service Representative Professional Experience
Resume:
***********@*******.***
LETICIA OKADA
Reliable English to Spanish translator/proofreader with the ability to write sentences that maintain or duplicate the structure and style of original documents while keeping the ideas and facts of the original meaning accurate. Properly transmission of cultural references, including slang, and other expressions that do not translate literally. A native of Argentina. Education:
Bachelor of Arts in Foreign Language “Cultural Inglesa de Buenos Aires”, Argentina Certificate in Paralegal Studies “ University of Nevada”, Las Vegas Professional Experience:
2013 Present F reelance Translator
● Providing a translation service to clients ensuring the translated documents relay the intended message as clear as possible.
2008 2012 C ontract Administrator
“Aristocrat Technologies, Inc.”, Las Vegas, NV
● Reviewed contract requests to ensure contracts meet company guidelines and requirements. Drafted and executed contracts.
● Coordinated with internal departments for contract documentations. Maintained the contracts database.
2006 2008 S panish Teacher
"Cumorah Academy of Las Vegas"
● Taught Spanish to children from PK to 8th grade.
● Created lesson plans, created classroom activities, maintained classroom records. Assessing students progress. Met with parents, teachers and other professionals.
● Established and maintained a positive learning environment in which students are encouraged to be actively engaged in the learning process. 2006 2007 B ilingual Program Director
“Family to Family Connection”, Las Vegas, NV
● Managed portfolio of projects and prepared monthly reports.
● Taught Spanish classes to toddlers 2 and 3 year olds.
● Planned and coordinated program activities for families and children. 2005 B ilingual Paralegal
“Stokes & Associates”, Las Vegas, NV
● Coordinated multifaceted office functions encompassing court calendar management and retainment of Court Reporters.
● Drafted demand letters to auto insurance carriers for personal injury cases. 2004 B ilingual Paralegal
“Law Office of Marc Risman”, Henderson, NV
● Liaison between attorneys, clients, healthcare providers, insurance carriers, and government agencies.
● Handled correspondence, scheduled clients’ appointments. Maintained office files and databases.
2002 2004 C ustomer Service Representative
“Ariant Solutions, Inc.”, California
● Resolved service problems with Sprint Wireless Services by clarifying the customer's complain.
● Maintained customers' record by updating accounts information.
● Maintained financial accounts by processing customers adjustments. 1996 2001 E SL (English as a Second Language) Teacher
“Escuela Nº 1 General Manuel Belgrano”, Buenos Aires Argentina (Elementary School)
● Taught ESL to children in 4th, 5th and 6th grades. Created lesson plans and classroom activities, maintained classroom records.
● Assessing students progress. Maintained a clean, attractive and organized learning environment.
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