Sales Manager
Resume:
Mrs.VanithaSuresh No:**/**f, Classic Flat, Door no:C 35,
CRR PURAM Phase 1,
L & T Colony, Virugambakkam,
Chennai – 92.
Email id: ****************@*****.***
Mobile: 950*******.
OBJECTIVE:
To achieve my goals with honesty, sincerity and hard work and to pursue a challenging career that gives scope to enhance my knowledge skills and confidence.
ACADEMICS:
Diploma in B.S.C.A (Business Skills Computer Application)in IIDA Tabitha College, Aminjikarai.
WORK SUMMARY:
KOTAK MAHINDRA DIRECT BANK:
Insurance
Year: Aug2006-Sep2009.
Role:
T.M.E.( Tele Marketing Executive).
Handling Customer queries and Service.
Collect the Insurance Document to the Executives and updates all the details to Team managers.
Lead Generate and fix the appointment.
Generate qualified sales leads and appointment.
Follow up marketing campaigns to identify new leads.
Monitor and track leads sent to Executives.
Increase attendance at events by following up invitations sent.
Monitor and report on telemarketing activity.
Ensure all lead generation activities are tracked on the database.
Follow up campaigns such as mailings and events in order to generate leads.
Allocate leads to Executives in a timely manner and ensure follow up.
Explained products and services answered questions from customers.
Sharon Distributors:
LIC Insurance
Year: Oct2009 – Nov2011.
Role:
T.L(Team Leader)
Allocating daily jobs and workloads
Handling Customer queries and Service.
Motivating the team to achieve High standards and Targets.
Arranging weekly Team meeting, focusing on targets & achievements.
Collect the Insurance Document to the Executives and updates all the details to Team Managers.
Monitoring and training up junior and new staff.
Managing team performance and progress.
Lead Generate and fix the appointment.
Obtained customer information such as name, address, and payment method, and entered orders into computers.
Scheduled appointments for Executives to meet with prospective customers or for customers to attend Executives
Giving prompt and accurate information on individual staff member performance
Reporting to Team Manager & Senior managers.
Nexbase Technologies:
IT INFRASTRUCTURE
(It Infrastructure and Hardware and Software Networking)
Year: Apr2012 – Jan2013.
Role:
Sales Coordinator and Tele Marketing Team Leader.
Allocating daily jobs and workloads
Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
Determined the duties and responsibilities of individuals in a team.
Tracking sales orders to ensure that they are scheduled and sent out on time.
Effectively communicating with customers in a professional and friendly manner.
Supporting the field sales team.
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
Resolving any sales related issues with customers.
Responding to sales queries via phone, e-mail and in writing.
Online Tele Marketing, and create a own base.
Handled Customers Queries, etc.,
Obtained customer information such as name, address, and payment method, and entered orders into computers.
Monitoring and training up junior and new staff.
Giving prompt and accurate information on individual staff member performance.
Reporting to Team Manager & Project managers.
Technical Qualification:
Operating Systems : MS- DOS, MS –Windows98, 2000,
XP.
DTP Software : PageMaker (7.0), CorelDraw (11.0)
Photoshop (7.0).
Accounting Packages : Tally 7.2.
OTHER SPECIALIZED COURSES:
Personality Development Subjects
Life Copying Skills
Communication & Inter Personal Relationship.
PERSONAL ATTRIBUTES:
Positive Attitude
Self – Confident
Ability to face critical situation
Dedicated and Dependable
Good ability to work in a Team
Hard Working
LANGUAGES KNOWN:
Read, Write & Speak : English & Tamil
HOBBIES:
Reading Stories, Playing Games & Listening Music.
PERSONAL DETAILS:
Spouse Name : B.Suresh
Date of Birth : 24.2.1988.
Sex : Female
Martial Status : Married
Nationality : Indian
DECLARATION:
I hereby declare that all the above information’s are true and correct the best of my knowledge.
Date :
Place : Chennai Signature:
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