Implementation, Solution Architecture. Scrum Master, ERP

EXPERIENCE

IT Solutions Consultant **** – present

CLIENT ENGAGEMENTS (Xerox, Randstad Technologies, JD Fletcher) Atlanta, GA

Outcome: Created a novel business capability; creating potential $300k revenue increase.

Build novel business intelligence reports / interface (dashboards) saving 10 hours.

Assess, plan, implement, and govern business and technology architecture solutions.

Conducts BPI (as-is/to-be) for Banner Finance solution, Data conversion/ validation.

Principal Systems Consultant 2011 – 2014

SUNGARD / ELLUCIAN New York, NY

Outcome: Led 14 projects: Implementations, integrations, capabilities, and architectures.

SME for design, testing, evaluation, and configuration of 3rd-party integrations.

Conducted user, technical and C-level, and BI/CRM demo and assessment.

Lead for ERP BPI initiatives and Functional/technical ERP liaison with DBA / developers.

Designed and implemented web-based, User/Analyst, and Continuity training.

Product Management Consultant 2010 – 2011

AIDEVO PEOPLE CONSULTANT Atlanta, GA

Outcome: Developed Five Core Training Products and Revised Organizational Vision

Re-invigorated company profile through traditional Kotter Change Management

Trained leadership in data analysis and data-driven decision methodologies.

Devised strategies to develop novel product offerings and streamlined business processes.

Business Analyst 2009 – 2010

FISK UNIVERSITY Nashville, TN

Outcome: Implemented Eight Capabilities, Including Core BI and CRM Technologies.

Implemented Evisions ARGOS BI and MAP Server, and ERP customer retention mgmt.

Revised IT architecture and, developed target process flows and application architecture.

Converted legacy system data and led 3rd-party integrations and training

Led IT infrastructure feasibility study and advised Executive Vice President on IT strategy.

Associate Director of Operations 2007 – 2009

SPELMAN COLLEGE Atlanta, GA

Outcome: Increased enterprise capacity by 145% ($383M) through BPI measures.

Conducted corporate analysis and held executive-level financial strategy sessions.

Authored technical manuals on ERP functional use, and research procedure and policy.

Supervised Prospect Management, Research, and Database Management departments.

Implemented revised BI, analysis, data management, and research standards.

Vendor and budget manager for all division-wide technology services.

Lead for ERP architecture, BPI, implementation / integration, and vendor mgmt.

Technical Trainer 2005 – 2007

CCT SOLUTIONS Atlanta, GA

Configuration and corporate training for pharmaceutical client CRM software and interface.

Research Analyst 2003 – 2005

WESTAT, INC. Rockville, MD

Data conversion and Re-engineering of White House ONDCP Federal Health Surveillance System

Media Analyst 2002 – 2003

STRATEGY ONE (EDELMAN PR) Washington, DC

Quantitative data conversion and analysis for Pharma Industry Congressional hearings.

IT Support Tech / Research Assistant 1997 – 2001

GEORGIA STATE UNIVERSITY Atlanta, GA

L1 – L3 Support, Planning and Procurement for Y2K overhaul 1999-2001

Assistant for Bio-behavioral Health Study Data Collection (HIV/AIDS) 1997-1999

EDUCATION

Master of Science in Tech Commercialization (Tech Product Dev) 2009

NORTHEASTERN UNIVERSITY Boston, MA

Bachelor of Science in Psychology 2001

GEORGIA STATE UNIVERSITY Atlanta, GA

TECHNICAL TOOLS & METHODS

PMP Project Management Institute

TOGAF 9 Certified The Open Group

Certified Professional Scrum Master Scrum.org

BRD, Ssis, Ssrs, OSS, BSS, COTS, CRM, VMware, BI (Business Objects, Crystal, ARGOS, etc.) ODS / MDR, SQL, O2C, BPMN, UML, ServiceNow, MS Office Suite, Project, Visio, Work Flow, Agile, SCRUM, security, Banner, Blackbaud, Raiser’s Edge, MAPS, Toad, Wireframe, UAT, FERPA, HIPAA, JAD

EXPERTISE

Enterprise Architecture, Application Architecture, System Development, Capacity Management, Compliance Reporting, Operations Management, Scrum Master, Data Analysis, Data Validation, Data Migration, Emerging Technologies, Technical Writing, Documentation, Requirements, Diagrams, Specifications, Streamlining, Accountability, Process Redesign, Software Development, Business Case, Test Plan, Modeling, Consulting, Test Plans, Negotiation, Influencing, Leading

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