Social Services
Resume:
CYNTHIA L. BURKS-HARRIEL, MSW
**** **********, *********, ** *****
**************@*****.***
SUMMARY
Social Work Professional with experience with severely emotionally and behaviorally challenged youth, adolescents, and their families. Experienced in ensuring compliance with all licensing regulations, child welfare and protection training, providing administrative supervision, budget planning and adherence.
PROFESSIONAL EXPERIENCE
PROGRAM DIRECTOR, BHGH, Baltimore
05/2011-06/2015
Boys Hope Girls Hope is a non-profit residential living program offering resources and opportunities for youth and their families to provide the academic support for adolescents, assist young children to become self-sufficient and self-reliant before transitioning into university.
Responsible for:
-The oversight of the residential living program as well as the partnership of parent/guardian young parent program.
-Hiring, training, and supervision of the educator team- independent clinical consultants, Community Liaison, Academic Success Coordinator, and AmeriCorps Volunteers, Community Volunteers (tutors and mentors).
-Services provided in the program and adherence to COMAR regulations.
Review all quantifiable documents including contracts, treatment plans, and discharge summaries.
Provide individual and group counseling to address social, family, psychological and academic challenges of the youth residents.
Complete social history assessments for all youth interviewing program for future placement.
Facilitate all admissions into the program.
Assist with youth’s development of independent and daily living skills.
Conduct home assessments as needed.
RESIDENTIAL HOUSE MANAGER, BHGH, Baltimore
04/2010-05/2011, 07/2003-08/2006
The House Manager is responsible for various operations, creating a family atmosphere so the scholars can grow into their full potential.
Responsible for:
-The administrative oversight of residential housing for as many as eight (8) children ages 10-18.
-The program’s adherence to all applicable local and state regulations.
-Program development and service expansion in accordance with agency goals and objectives.
-The clinical oversight, implementation and follow-through of the residential program as well as all treatment services and interventions.
-Collaboration with all local and state agencies in the development and implementation of treatment needs.
Ensures that program goals and outcomes are achieved timely and within budgetary limits.
Provide administrative supervision to program residential case managers, pre- and post-graduate level interns.
Establish, implement and oversee professional development for all staff members in the program.
Recruit and recommend for hire all staff for the Residential Program.
Evaluate Residential Program staff, administering and manage the program’s compensation budget.
Participate in program planning, development and evaluation, quality assurance and management, and planning endeavors of the agency.
SOCIAL WORKER, CHILD AND FAMILY SERVICES, WASHINGTON, DC
12/2007-12/2008
The Child and Family Services Agency (CFSA), the public child welfare agency charged with providing child protection, supportive services, foster care, and adoption to promote the safety, permanence, and well-being of children and families in Washington D.C.
Utilized various counseling and therapeutic techniques to address social, environmental, emotional and medical problems.
Provided mental health services and other services need to support family reunification.
Conducted psycho-social assessments for children experiencing psychiatric crisis.
Provided intensive school- and home-based individual and family therapy as part of children and family resources.
Participated in the community based center that provided services for families and children in social services.
Devised and conducted support groups for women and children living with domestic violence.
Conducted individual, family and group therapy for families.
Prepared court reports for D.C. Family Courts to represent families.
Prepared Re-unification plans.
Planned nutritional meal plans and menus for children and families.
Scheduled medical appointments for children on a frequent basis as needed,
Planned and arranged weekly home visits between siblings and parents.
SCHOOL BASED SOCIAL WORK INTERN, BCPSS, Baltimore
08/2005-06/2006
Working within the Baltimore City Public School System and under the guidance of a clinical social worker; to provide therapeutic social work services for support of students, administrators, school and families.
Prepared initial intake treatment plans for students.
Prepared psycho-social history of students.
Maintained a caseload of 8-12 clients.
Provided counseling and case management for students with severe behavioral problems that affected their academic abilities and performance.
Investigate the difficulties that occurred with the homes and social environment.
Consultation with students, families and school administrators on school site and family homes and community settings.
Provided Traumatic Stress and Stress Management Techniques to students.
Created gender related (girls and boys) and topic groups (self-esteem, gender issues, sexual issues, drugs/alcohol, etc.) with students.
Provided various resources to meet social needs such as housing, healthcare, employment assistance, food, clothing, education or other needed services.
Maintained accurate records and documentation of all services provided.
Conducted on site individual and group therapy with students and families.
Created gender related (girls and boys) and topic groups (self-esteem, gender issues, sexual issues, drugs/alcohol, etc.) with students.
Collaborated with other school therapist, psychologist, psychiatrist and school staff (teacher, administrators, etc.) and community partners to provide comprehensive care and resources.
Provided social work services to the Baltimore County Department of Social Services Child Protective Services under the guidance of clinical social worker.
Conducted home visits to assess the overall progress and needs of the child and the foster parents.
Conducted home visits to biological family and children in the foster care system.
Conducted visits at school and daycare centers.
Maintained a caseload of 12 clients and provided case records and documentation of each case.
Worked with clients to establish goals and permanency planning for the families.
Supervised planned family visits with child.
Provided counseling with families and children that have social, emotional, and environmental problems.
Participated in team meetings on behalf of the child at school and outside agencies.
Prepared court reports and attended court hearings of clients.
Provided various outside resources (medical, speech/physical therapy, housing, and financial) for child and family members.
Supported the child under the Child Welfare Systems policies and procedures.
RESIDENTIAL AIDE, GOOD SHEPHERD CENTER, Baltimore
2006- Present
Good Shepherd Residential Treatment Center is an organization that works with children aged 11-18 who have emotional, behavioral and social challenges; offering them specialized treatment to assist children and their families in learning coping skills.
Provide individual and group therapy in residential milieu.
Supervise adolescents with mental health issues in areas of attachment disorders, trauma (including domestic abuse, child abuse/neglect and sexual assault), and disruptive behavior.
Provide group therapy focusing on topics including: emotional regulation skills; distress tolerance skills; communication skills; mindfulness skills; coping skills for abuse; coping skills for living with domestic violence; and coping skills for living with an addicted and/or psychiatrically ill caretaker.
Demonstrate the TCI Model (Therapeutic Crisis Intervention).
EDUCATION
SOCIAL WORKER, BCDSS, CHILD PROTECTIVE SERVICES, Baltimore
08/2006-06/2007
MASTERS IN SOCIAL WORK, University of Maryland Baltimore, 2007
BACHELOR OF SCIENCE, University of La Verne, California, 1989
Therapeutic Crisis Intervention Train the Trainer Certification
Therapeutic Crisis Intervention Certification
CPR/First Aid Certification
OTHER RELEVANT EXPERIENCE
Serve on the BHGH Affinity Group Human Capital Management
Serve on the BHGH Program Director Affinity Group
Global/ Local Professional Development Facilitator
International Toast Master Member
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