Customer Service
Resume:
Chris D. Skuda
Scottsdale, AZ 85255
Tel: 602-***-****
Email: *****.*****@*****.***
Objective
I am seeking a fast paced environment that will allow me to interact with the community and utilize my strong customer service skills. I am able to create fast bonds with people that allow me to gain their trust and promote continued business.
Skills
Exceptional people skills; customer service, management, teamwork
Promotions
Marketing
Event Planning
Social Networking
Analytical Skills
Community Involvement
Employment History
Feb 2015 Lead Bartender/Server
To Scottsdale Fairmont Princess
Jan 2016 Scottsdale, AZ
Fairmont is a leader in the global hospitality industry, with a distinctive collection and a worldwide reputation for excellence. Adding great service and consistency insured our guest of an extraordinary experience. My role as bartender was to ensure a professional, friendly, and memorable experience for all guests. Exceptional first impressions was priority one. One of my greatest strengths was to create cocktails in the most expeditious fashion with a focus on cleanliness, precision, and presentation. I acted as lead to my servers as well as training new servers and bartenders.
Personality
Knowledge
Sense of Humor
Time-management skills
Leadership
Training
Voted #1 employee in The District Wide Rankings
Nov 2012 Bartender/Server
To Grayhawk Golf Club
Jan 2015 Scottsdale, AZ
Grayhawk Golf Club is the home of one of Scottsdale’s premier dining/golf experiences. The dining venues are an ideal complement to a day spent on the golf course. With its gorgeous views and excellent staff, Grayhawk has provided me with the opportunity to refine my skills as a respected bartender and server and provide our community with the ultimate service they have come to expect.
Exemplary customer service skills
Experienced in all facets of bartending
Senior server
Event experience
Great attitude
Sept 2011 VIP Host/ Head Promoter
To Icon Entertainment
Mar 2012 Old Town, Scottsdale
Exclusive nightlife promotional company specializing in planning and hosting creative events. We work with
Scottsdale’s top nightlife venues and can provide services such as bartending, marketing, networking, and
promotions.
Magnaged Icon Promoters
Overlooked guest list/VIP Services
Marketin
July 2010 Lot Supervisor/Service Porter
To Kachina Cadillac
Jan.2012 Scottsdale, AZ
Worked in a high paced, high stress environment where service excellence and quality assurance came first. Developed an expertise in building and maintaining profitable and strategic customer relationships. Worked with other departments within the dealership to enable objectives and goals be accomplished with the best possible efficiency. Duties included meeting and greeting the customer upon arrival for their service appointment, strategically mapping customer vehicles in the body shop during their maintenance, scheduling appointments as well as observing and managing the car wash personnel to ensure maximum performance. Performed end to end functions from picking up customer vehicles and delivering them to assisting other departments and performing various other functions as requested by management.
Team Work
Strategic Planning
Problem Solving
Customer Service
Aug 2008 Service Porter
to Legends Cadillac Dealership
Aug 2009 Scottsdale, AZ
Detailed vehicles after servicing and mechanically assisted with car repairs. Experienced driving/parking all types of vehicles; picked up and delivered vehicles for servicing as well as served as a lot attendant.
Customer Service
Team Work
Aug 2007 Bag Attendant/Maintenance
To Westin Troon Golf Course
Jan 2008 Scottsdale, AZ
Worked as a bag attendant where I enhanced my communication skills and teamwork. Job duties included carrying bags; washing clubs, driving golfers, and making sure golf carts were organized. I ensured that all the carts ran smoothly, including changing batteries and tires.
Skills:
Communication Skills
Teamwork
Mechanic Skills
May 2005 Staff
to Boys & Girls Club
Jun 2006 Scottsdale, AZ
Full-time staff member. I served as a positive role model and mentor to many different age groups of children (K-12). Coached sport clubs including football and basketball. Participated in leadership programs where I attended workshops and conferences in Washington D.C., Seattle, and San Diego.
Leadership in Training (L.I.T.)
Keystone
Computer Software Experience
Competent knowledge of Microsoft Word, PowerPoint, Excel, and Publisher, in both PC and Mac operating systems.
Education
Aug 2009 Arizona State University (W. P. Carey School of Business)
to Tempe, AZ
Aug 2011 Bachelor of Arts, Communications, Marketing
Aug. 2005 Pinnacle High School
to Phoenix, AZ
May 2009 High School Diploma 2009
Activities: Football Team 2005-2007
Young Life 2007-2009
February 28, 2016
Re: Recommendation for Chris Skuda
Dear Hiring Manager:
Chris worked at Grayhawk Golf Club for three years (2012-2015) as one of our leading servers/bartender. During his first two years Chris and I worked side by side as servers (I moved on to a new position), and for his remaining year I was his direct supervisor. Chris always demonstrated enthusiasm, self-motivation and professional demeanor during his tenure at Grayhawk. He consistently demonstrated all of these qualities and more, and I heartily endorse him for this position.
Chris is reliable, dedicated and eternally upbeat. His ability to adapt to any situation, attention to detail and willingness to lend a hand is unparalleled, and it is because of his excellence in these areas that he was always a favorite to work with. Chris multitasks effectively and is able to handle a high-volume workload. Chris is also able to communicate effectively with other co-workers, making him a great addition to any team.
Chris is a hardworking, top-performing service professional. With his skill set, adaptability, and dedication, Chris is an asset to any team. I have no doubts you will be exceptionally pleased if you hire him. If you have any questions, please feel free to contact me.
Sincerely,
Austin Berger
Restaurant/Bar Manager
Grayhawk Golf Club
******@************.***
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