CIO

Andy Altenburger

CIO

**** ******** **. ********, ** 45750 ************@*****.*** 740-***-****

Leader of Healthcare IT & Operations Integrator » CIO

Championing the advancement of technology to meet strategic goals and steer operations to better achieve customer / patient satisfaction while improving patient outcomes.

IT Strategy Planning

Business Process & Technology Systems Development

EHR Implementation & Optimization

Data Integration

Meaningful Use

Chief Security Officer

Professional Experience

Memorial Health System, Marietta, OH 2009 to 2015

Chief Information Officer

Spearheaded the move toward MEDITECH’s second generation of EHR, MEDITECH 6.1 and MEDITECH Ambulatory.

Exhaustive collaboration with MEDITECH to make Marietta a pilot site for MEDITECH Mobile Practice, a precursor to MEDITECH Ambulatory.

Developed the budget for the new MEDITECH implementation, assisted in the creation of the 6.1 and Ambulatory project plans, and created staffing plans for both new and upgraded MEDITECH modules.

Restructured the IT department to be fully inclusive of the MEDITECH Ambulatory team due to the tight integration required for the 6.1 implementation.

Established an IT governance structure whose committees ensured the alignment of IT and organizational strategies, created and monitored performance metrics, and assisted in the prioritization of IT activities.

Developed annual IT strategic plans whose primary focus was reducing the complexity of the organization’s IT environment while mitigating the risk of missing Meaningful Use incentives.

Implemented MEDITECH 6.07 at both hospital facilities in addition to MEDITECH LSS for 160 providers, the largest 6.0x site in the United States.

Directed the successful implementation of MEDITECH’s Emergency Department module for 5 locations, replacing the best-of-breed ED application, Wellsoft.

Rebuilt clinical and business systems to successfully meet Meaningful Use Stage 1 and Stage 2 requirements.

Reversed technology deficits through team development and the establishment of formalized project management processes.

Created the framework for the adoption of ITIL best practices.

Repaired a fractured relationship with the organization’s primary HCIS vendor, MEDITECH, initiating application audits to identify areas where system utilization could be improved, resulting in increased efficiencies by users.

Initiated rolling telecommunications audits and remediation plans which saved the organization $2.1M over 5 years in connectivity, land line, and cellular phone costs.

Successfully managed annual IT budgets in excess of $20M.

Created an IT Help Desk to better support the organization’s 2,800 employees, 250 employed physicians, 4 campuses, and 50 physical locations.

CareTech Solutions, Troy, MI 2003 to 2009

Project Manager

Provide support to Blanchard Valley Health System for their MEDITECH materials management, abstracting, and medical records applications.

Project Manager for all MEDITECH system upgrades at Blanchard Valley Health System.

Configured and implemented Array Software’s Task+ software tool which assists users in managing software changes related to MEDITECH upgrades.

Successfully managed project implementations, including Valco Paperless Registration and Medical Record Scanning, TeleHealth TIGRnet system, FormFast forms automation, and SolutionQ Eclipse project management software.

Led and maintained security for applications Blanchard Valley Health System.

Developed detailed documentation as it relates to application support within the IT department.

Facilitated and conducted training for new software systems implementation to maintain high level of satisfaction.

Senior project manager for a physician practices management and charting system for 35 physician locations.

Blanchard Valley Hospital, Findlay, OH 2001-2003

Help Desk Manager / Network Administrator

Administered access to network resources, terminal services, databases, E-mail, and network security for 2,000 users.

Implemented and executed a migration plan to update Blanchard Valley’s 700+ computers to Microsoft Windows 2000 Professional.

Facilitated the procurement of all technology-related devices for Blanchard Valley.

Worked extensively with Microsoft’s Active Directory for Group Policy management and the automation of enterprise-wide software deployment.

Led, created and maintained an installation of Microsoft Software Update Services and Remote Installation Services, allowing for the automation, rapid deployment and imaging of computer workstations.

Computer and Networking Technologies, Van Wert, OH 1999-2001

Network Administrator

Provided on-site hardware and software support for clients.

Coordinated and implemented the installation, maintenance, and administration of 400+ workstations and servers at several area schools and hospitals.

Toledo Diocesan Schools 1989 to 1999

Teacher / Principal

Created and managed budgets in excess of $1.5 M while principal.

Successfully implemented technology solutions in individual classrooms and conducted monthly staff training.

Solely responsible for the upkeep and maintenance of servers and computer network.

Education

The Ohio State University, Columbus, OH 1989

Bachelor of Science, Education,

Capella University, Minneapolis, MN 2003-2005

Graduate Studies

University of Phoenix, Phoenix, AZ 2011-2013

Graduate Studies

Certifications

CompTIA A+ CompTIA Network+ CompTIA i-Net+ MCP

Affiliations

Appalachian Health Information Exchange Board Member (2009 – 2012)

College of Health Information Management Executives (CHIME)

Health Information Management Systems Society (HIMSS)

St. Mary’s School Foundation Board Member (2009 – 2014)

References available upon request.

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