Donald Douglas Hall
Email: *********@*****.***
Cell: 541-***-****
Professional Summary:
Proactive Project Management with over 30 years of progressive experience and expertise in project management and operations leadership roles. Experienced with full management of scope, schedule, budget and coordination of internal and contract staff on small and large projects spanning over two years and up to $150 million in budget. Consistently manages Risks and Issues and communicates effectively and regularly with the project team and management. Experienced in developing Project Management Offices, building processes and procedures using industry standards.
Primary focus on Information Technology Management with extensive Business Management expertise. Over 25 years’ experience planning and managing Information Technology projects with private businesses and public agencies in diverse and sometimes ambiguous situations. Works constantly to bring Technology and Business to work together and achieve targeted benefits.
Proven expertise in: Commercial Off-The-Shelf (COTS) Implementations (SAS, PeopleSoft, various content management system implementations, Inventory and Ticketing Systems), Application Development, Project Analysis, Waterfall / Agile Methodology, Disaster Recovery Planning and Management, Vendor Management and Negotiation, and effectively managing business partner expectations.
Technical Summary:
COBOL, JCL, CICS, JavaScript, HTML, Manual Testing, MS Office 2007, 2010, Visio, SDLC-Application Development, MS Project, SharePoint, Business Analysis, Systems Analysis, Technical Analysis, MS Server, Unix Server.
Education:
Chemistry, University of Idaho, Moscow, ID, no degree
Project Management Certification, Weyerhaeuser Co.
Detailed Experience:
Employer: Speridian Technologies LLC, Oct 2014 – Feb 2016
Client: State of Vermont, Agency of Human Services, Williston, Vermont, Integrated Eligibility (IE) Project Manager
Serving as one of two project managers working with the Integrated Eligibility Program, developed Program budget in excess of $120 million, gained required State approval for Business Case (ABC form) and financials, developed and gained approval for the initial IE Project Management Plan. Participated in IV&V and System Integrator selection process. Responsible for managing project scope, schedule and budget. Required use of SharePoint, PowerPoint, Word, Visio and Excel. Also participating with Project Management Office staff in developing requirements and processes for introduction of CA-Clarity as a resource and financial management tool.
Employer: Purple Squirrel Services, Inc., Aug 2014 – Sep 2014
Client: Maximus contract with Oregon Health Authority, Salem, OR, IV&V Management Consultant
Providing Independent Verification and Validation (IV&V) services on the Modified Adjusted Growth Income (MAGI) Medicaid Transition to Oregon Health Authority (OHA) Project. Performed review and analysis of various System Integrator (SI) documents for content and validity. Assisted Manual Test Manager with development of IV&V Test Plan and mapping test cases to requirements. Evaluated IV&V test plans compared to SI and State test plan to ensure appropriate test coverage and validation. Required use of SharePoint, PowerPoint, Word, Visio and Excel.
Gap: Looking for contract work as PM.
Employer: Purple Squirrel Services, Inc., Apr 2013 – Jan 2014
Client: Washington Department of Social and Health Services, Economic Services Administration, Olympia, WA, Reporting Project Manager
Worked on the DSHS ESAR Project which included development of a Medicaid eligibility engine to be shared with the Insurance Exchange and other state benefit and cash programs. Developed project reporting metrics and established procedures to combined weekly reports from multiple project managers. Reviewed project status with Q&A staff. Extensive use of SharePoint, PowerPoint, Visio and Excel. Provided SharePoint, and Access administration for the Risk & Issue reporting system.
Administered project document management system and retentions.
Quickly developed federal grant documentation for project funding including cost allocation plan and budget totaling over $60 million. Used Excel to develop extensive multi-year project model, cost analysis and cost allocation to multiple state and federal programs. Responded to federal partner questions as needed. Coordinated APD Development across multiple state agencies to include the ACA Exchange, Medicare and other food and cash programs.
Employer: Oregon Health Authority, Salem, OR, Project Manager, Jan 2011 – Apr 2013
Worked on the DHS Modernization and Healthcare Insurance Exchange projects. Developed procedures processes and standardized artifacts for projects. Initiated, managed and completed projects as part of the larger program. Worked with multiple project managers to develop up to date project plans and financials as management structure and decision making authority was constantly in flux.
Developed federal grant documentation for project funding including cost allocation plan and budget totaling over $150 million. Coordinated funding between the ACA Healthcare Insurance Exchange Project and the DHS Modernization Project.
Managed project to add Child Daycare Payments into COTS application in association with third-party service provider. Managed required interface modification to existing state applications to incorporate new feeds.
Risk & Issue Coordinator for the Modernization and HIX-IT Program using SharePoint and Excel.
Administered project document management system and retentions.
Gap: Looking for contract work as a Project Manager
Employer: US Dept. of Commerce, Bureau of the Census, Eugene, OR Crew Leader, Feb 2010 – Jun 2010
2010 Census Manage crew of 14 people as they validate addresses and distribute questionnaires for the Update/Leave and Non-Response/Follow-up campaigns. Management responsibilities including hiring, security checking, terminating, supervising and training staff.
Gap: Looking for work closer to home.
Employer: Oregon Department of Human Services, Salem, OR, Systems Analyst, May 2009 – Sep 2009
DHS Oregon ACCESS Training and Documentation Reviewed existing consolidated eligibility determination system (Oregon Access) to analyze portions of the system needed by Oregon Area Agencies on Aging to administer contracted services to their clients. Developed comprehensive training, User’s Guide, Best Practices and delivered training to the 17 Area Agencies on Aging that provide Older Americans Act administration in Oregon.
Employer: Purple Squirrel Services, Inc., Nov 2008 – Mar 2009
Client: Oregon Department of Human Services, Salem, OR, Business Analyst
SPD Union Dues Collection Evaluation Evaluate solutions to collect and report union dues for the SPD Adult Daycare System. Develop Business Solution recommendations to develop a Policy Option Package for legislative funding.
Employer: Purple Squirrel Services, Inc., Oct 2008 – Jan 2009
Client: Oregon Department of Human Services, Salem, OR, Business Analyst
Agencies on Aging/SPR reporting system analysis and repair – The SPR RAIN web based system was written in 2004. A number of changes had been made to the Oregon Access system and Federal reporting requirements. This project was to determine how the current system was working, perform a requirements gap analysis, develop user documentation and make needed system modifications to ensure the 2008 SPR report would be certifiable.
Employer: Purple Squirrel Services, Inc., Apr 2008 – Nov 2008
Client: Oregon Department of Fish & Wildlife, Salem, OR, Business Analyst
Improve Salmon tagging Accuracy & Reporting (I-STAR) – Project included reverse engineering an old mainframe COBOL system, documenting logic, and developing requirements from the old system to define a proposal for a new Java/SQL based application. Also involved interviewing all major users to document new requirements to implement in the new system. Use cases for each of the flows were created and provided as part of the initial planning for the new system.
Employer: Galt Foundation, Sep 2007 – Apr 2008
Client: Oregon Department of Human Services, Salem, OR, Project Manager
Medicare Management Information System (MMIS) (COTS system) – As Project Manager, developed a methodology and testing schedule for DHS to manage interface system testing during the EDS run Medicaid Management Information System (MMIS) project. Tracked contract programmer progress in developing and testing interface programs using the DHS Alexsys project management software.
Gap: Recovering from knee surgery.
Employer: Galt Foundation, Apr 2005 – Jul 2007
Client: Oregon Department of Transportation, Salem, OR, Project Manager
Road User Fee Pilot Project (RUFPP) – $2.3 Million budget with 350 volunteer drivers. This was a joint project with ODOT IT and ODOT’s Office of Innovative Partnerships and Alternative Funding. This project required extensive coordination with the multiple vendors and suppliers: http://www.oregon.gov/ODOT/HWY/OIPP/Pages/mileage.aspx
TransPort Advanced Traveler Information Portal (TATII) - $670 thousand budget providing ODOT traffic information to the TripCheck system, other state and county agencies as Information Service Providers (TV, Web, etc.) Managed development and implementation of the COTS application to provide interactive mapping support to city, county and state traffic control centers integrating all data feeds. A PDF describing the project may be found at: https://wiki.cecs.pdx.edu/pub/ItsWeb/TransportIts/TTIP_Presentation.ppt
High Availability and Redundancy(HARE) - $296 thousand budget ODOT Data Center Move & consolidation onto 35 new NT servers providing redundancy, development and test environments for each Transportation application. Move involved all of the ODOT public servers such as TripCheck.com, 511, Camera Systems and Traffic Management systems for Portland and Salem areas.
Gap: Included some time moving to new farm and a short time working for Oregon Dept. of Transportation in a non-technical position.
Employer: EDS Resources, Federal Way, WA, Project Manager, Mar 2001 – Oct 2003
Worked with Weyerhaeuser as customer
Web page development and maintenance
Project leader working with customer projects
Aided with transition of Weyerhaeuser IT to EDS
Managed IT hardware installation in excess of $1 million
Managed project to implement document management system and migrate AUTOCAD drawings to centralized repository.
Managed hardware and COTS software implementation impacting 2,000 people and vendor staff
Employer: Weyerhaeuser Co., Project Manager, Oct 1978 – Mar 2001
Project Manager, 9 years
Technical Support Manager (IBM VSE & VM), 4 years
VM, VSE, NT Performance Manager, 3 years
Systems Programmer (VSE), 2 years
Application Development Manager, 3 years
IBM VM and VSE Systems Programmer
Managed multiple data center consolidations, closures and application conversions.
COTS System project management implementations include Remedy issue tracking system, multiple content management systems, PeopleSoft HR solutions, SAP Mill Management and accounting modules, CA Operations Management software.