Sales Customer

RESUME

M.UMA BHARATHI

No. **, *th Street, M.G.R Nagar,

Velachery, Chennai-600042.

Mobile no 996-***-****

Email: ************@*****.***

OBJECTIVES:

To have a challenging environment with tremendous opportunities to unleash my potential and grow with organization

EDUCATION:

Qualification

Institute/College

Board/University

Year Of Completion

Mark SSLC(XTH)

Antony’s High school

Tamil Nadu State board

2004

89

HSC(XIITH)

Raphael’s girls higher secondary school

Tamil Nadu State board

2006

63

B.Sc.(Computer Science)

Prince sri venketeswara

Arts science college

Madras University

2009

78

MCA

Madras University Distance Education

Madras University

2014

65

Skills

Ability to perform administrative and office support activities.

Having strong analytical and organizational skills.

Responsible for other duties as assigned.

Can work to challenging targets and deadlines and deliver when under pressure.

EXPERIENCE

1. ORGANIZATION : V3 POWERPETRO FABRICATORS PVT LTD

DESIGNATION : ADMIN ASSISTANT

DURATION : 8-7-2009 TO 22-9-2010

Responsibilities:

Responsible for handling all official &all company correspondence.

All company documents are typed.

Give training for new employee.

. Responsible for upgrading office filing system.

Responsible for other duties as assigned

2. ORGANIZATION : ALLSEC TECHNOLOGIES PVT LTD

DESIGNATION : Sr. CUSTOMER CARE EXECUTIVE (Tata Docomo Process)

DURATION : 28-09-2010 TO 10-11-2012

Responsibilities:

Up selling Caller Tunes, My Songs and GPRS. Ranked No.1 in up selling in Tamilnadu circle.

Handling a escalation, providing effective and timely resolution to the customer inquiries and providing feedback to management concerning possible problems and solution.

Handling a large number of inbound calls in an energetic environment for customers and answered inquiries by clarifying desired information.

3. ORGANIZATION : FORTE SOLUTIONS PVT LTD

DESIGNATION : Sr.TELE CALLER (Vodafone Process)

DURATION : 08-01-2013 TO 05-07-2014

Responsibilities:

Making outbound calls to prospective businesses and gathering information.

Booking appointments for sales teams and making notes of dates for follow up calls.

Logging all phone calls and updating customer records with comments.

Making calls to a large volume of cold, warm and hot leads on a daily basis.

Identifying customer needs and resolving customer queries.

4. ORGANIZATION : FUZION DÉCOR PVT LTD

DESIGNATION : Sales Team Co-Ordinator

DURATION : 8-08-2014 to 11-01-2016

Responsibilities:

Managing all the sales related activity of the company and Developed division’s sales targets.

Handling a high volume of customer enquiries whilst providing a high quality of service to each caller

Effectively communicating with customers in a professional and friendly manner.

Ordering and ensuring the delivery of goods to customers.

Supporting the field sales team

Contacting potential customers to arrange appointments.

Resolving any sales related issues with customers.

Making follow-up calls to confirm sales orders or delivery dates.

Responding to sales queries via phone, e-mail and in writing.

PROGRAMMING LANGUAGES

Knowledge in Ms-Word,Ms-Excel,Ms-Powerpoint

Basic knowledge in C & C++

STRENGTH

Positive attitude

Supportive.

Hardworking

PERSONAL DETAILS:

FATHER’S NAME : M.Mani

DATE OF BIRTH : 10.04.1989

SEX : Female

MARITAL STATUS : Single

LANGUAGES KNOWN : Tamil, English

NATIONALITY : Indian

DESCRIPTION:

I ensure that all the information which I had furnished here are true and

Correct with best of my ability.

Date: (M.UMA BHARATHI)

Place: Chennai

Contact this candidate