Cedric M. Wilson
***** ***** **. ************, ** - 317-***-**** – ************.*@*****.***
SKILLS & Qualifications
Strong investigation and problem resolution skills
Proven negotiation and influencing skills
Strong collaboration and partnering skills
Strong Verbal and written communications skills
Computer Skills: Advanced proficiencies in Microsoft Windows, Word, Excel, and PowerPoint
Network Topologies
Java Programing and HTML
Voice over IP
Systems Development Life Cycle (SDLC)
Education
Indiana Wesleyan University, Masters Of Business Administration (MBA), Indianapolis, IN
Indiana Wesleyan University, Bachelor of Science (Business Information Systems), Indianapolis, IN
Ivy Tech State College, Associate of Applied Science (Computer Information Systems: Networking), Indianapolis, IN
Certificate
Project Management Certificate (F.M.I Management Consulting and Engineering)
EXPERIENCE
Aerofab-A division of Tube processing corporation, Indianapolis, IN
Aerospace and Power generation Industry
New Product Introduction Senior (NPI) Project Manager & Master Scheduler Present
Analyzing project proposals to determine producibility, feasibility, cost and production time
Discussing proposals with engineers, customers and other staff members working on the project assigning project personnel specific tasks for each phase of the project
Evaluating product designs to determine if they conform to engineering principles, quality standards and customer specifications
Coordinating design, production, testing and other related activities
Scheduling all manufacturing procedures and process through Microsoft Project and Microsoft SharePoint
Develop and recommend new process improvements to engineering group
Provide performance reviews of all completed jobs
Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.Monitor and adjust MPS planning loads within the planning time fence (cumulative lead-time) where any changes made have the potential to disrupt actual work being conducted.
Convert the firm planned orders into work orders for distribution to manufacturing floor for execution.
Work closely with purchasing, receiving, material flow and shop floor personnel to ensure all scheduled work orders can be completed without disruption.
collaborate with internal resources such as purchasing, product development, engineering and sales for the phase-in of new products and phase-out of discontinued products
Comfort Systems U.S.A, Indianapolis, IN
Nations Premier Mechanical Systems Installation and Service provider
Energy Management Systems (EMS) Project Manger December 2013-August 2014
Responsible and accountable for the coordinated management of multiple related Energy Management projects toward strategic business and organizational objectives to save customers money.
Build credibility, establish rapport, and maintain communication with stakeholders.
Define and initiate projects, and manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business.
Interface with third party venders to support and achieve the best practices for the customer
Introduction of New Products to specific store locations based on store design and budget
Pendum, Indianapolis, IN May 2003-December 2013
Largest national third party vendor for ATM maintenance and integration.
Senior Field Engineer and Project Manager, January 2005-Present
Supervision of five or more Second Line Field Engineers, including payroll, scheduling, project distribution based on skill level, in-house area tech support, and field performance evaluations.
Analyze and evaluate the business needs of the client
Develop and implement full scale project plans, time lines and budget projection
Interface with third party venders to support and achieve the best practices for the customer
Relationship liaison between Banks and Pendum for installations, upgrades, and regular maintenance.
Maintains and manages all escalated maintenance service calls.
Validate Field Engineer vehicle inventory and update inventory system.
Interregional work for Field Engineer training and maintenance projects.
NCR certified.
Second Line Field Engineer, May 2003-January 2005
Regular day-to-day maintenance engineer for all ATM hardware and software.
Cross-trained on all ATM brands and models.
Runs diagnostics on troubled ATMS and performs preventive maintenance.
Introduction of New ATM products to help balance and replace older technologies
Interactive Digital Solutions, Noblesville, IN May 2002-May 2003
Local Indiana Company providing voice, video, data, and closed circuit television installations and maintenance.
Systems Engineer and Project Manager
Design, implement, and establish video, voice, and data network solutions based on single platform over T1/T2 access technologies.
Conduct frequent onsite meetings with clients to confirm timeline and budget price points.
Frequent meetings with working staff and sales members to insure proper installing of equipment and onsite training.
Manage project change orders and timeline adjustment in a continues and effective manner.
Create custom product training, including user manuals and person-to-person instruction.
Design and install Pelco security solutions including wiring, software installation, and network configuration for prisons, art galleries, and corporate entities.
Diebold, Charlotte, NC, and Indianapolis, IN May 2000-May 2002
International security systems corporation development and implementing advanced ATM and bank vault solutions.
Associate Customer Service Engineer
Worked with staff and customers for ATM software installations and upgrades.
Introduced more than forty new products to customer accounts and maintained 100 percent product line distribution.
Management of software, firmware, and communication systems for ATMs on the local area network.
Prepared, presented, and arranged promotions and sold and distributed displays to support promotions.
Evergreen Aviation, Package Handler, Indianapolis, IN August 1999-May 2000
IMAX Theater, Theater Host, Indianapolis, IN August 1998-May 2000
United States Army, Telephone Operator, Columbia, SC May 1994-June 1998